That Nail Place Limited

Further education and skills inspection report

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Adult learning programmes Good Apprenticeships Good Overall effectiveness at previous inspection Not previously inspected

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Information about this provider

That Nail Place Limited (TNB Skills training) is a national independent training provider specialising in hair and beauty training for apprentices and adults. The main training centre is in Folkestone, Kent. Most training takes place at the provider premises, in the workplace and other community venues in Kent. A few apprentices study remotely.

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Information about this provider

TNB Skills Training was awarded a direct contract for adult education in August 2023. This is the first academic year it has provided training for adults. There were 39 adult learners studying the level 2 diploma in nail services and 38 on the level 2 diploma in hairdressing.

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Information about this provider

There were 14 apprentices studying the level 2 hair professional, 10 apprentices on the level 3 learning and skills assessor, and five studying the level 4 learning and skills mentor. The remaining 14 apprentices were studying across level 2 and 3 hair, beauty, business and digital standards within the hair and beauty industry. Half of the apprentices were aged 16 to 18 years old. TNB Skills Training does not work with any subcontractors. 16 to 19 April 2024

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What is it like to be a learner with this provider?

Apprentices and adult learners rightly value the high-quality practical training they receive from tutors. They benefit from staff who are well-qualified professionals with current and extensive experience, all of whom continue to work in the hair and beauty sector. For example, in hairdressing staff use their experience to teach learners current fashion colouring and cutting techniques. As a result, learners quickly develop up-to-date knowledge and learn new techniques that prepare them well for their chosen industry.

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What is it like to be a learner with this provider?

Apprentices and adult learners quickly develop good practical skills that they apply at work or in work experience placements effectively. Apprentices become confident and competent to work on clients early in their training as a result. Adult learners develop useful skills that help them secure work experience placements where they can confidently apply the new knowledge and skills they have learned in training.

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What is it like to be a learner with this provider?

Apprentices and adult learners benefit from a well-planned personal development programme. They learn about relevant topics, such as sexual health, positive mindset habits and healthy relationships. They receive useful information which helps them to support their families, such as the available aid for unpaid carers. Adults learn about how to become self-employed, mental well-being and retail skills. As a result, apprentices and learners have good opportunities to develop wider interests, knowledge and skills.

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What is it like to be a learner with this provider?

Apprentices and adult learners benefit from high-quality careers support and advice, which helps them to apply for employment in a wide range of sectors, including theatre and television. Consequently, most learners understand what they can do when they complete their programme or in the future.

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What is it like to be a learner with this provider?

Apprentices and adult learners understand how to keep themselves safe through useful training and guidance from staff. Learners complete training at the start of their programme. They study useful topics, for example domestic abuse, and staff reinforce these topics through weekly ‘hot topics’. Learners know who they would report concerns to and feel confident they will be resolved appropriately.

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better?

Leaders and staff prioritise honesty, confidence and resilience in hair and beauty, such as through their shared mission of ‘Keeping It Real’. Apprentices and adult learners speak confidently about how they uphold the values at work and in training. Apprentices and adult learners behave professionally, demonstrate high levels of respect and are well prepared for current and future employment.

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better?

Leaders work well with employers to make sure the apprenticeships they offer meet their business needs. For example, leaders construct the level 4 learning and skills mentor to support salon staff coach and mentor hairdressing apprentices. Staff make sure employers engage well with apprentices’ progress and training. 16 to 19 April 2024

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Apprentices benefit from useful progress reviews. Employers attend these reviews well and so have a secure understanding of and contribute to apprentices’ targets at work and in training. Trainers work closely with employers to make sure that they benefit from well-aligned on- and off-the-job training.

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Staff use assessment effectively to identify apprentices’ and adult learners’ starting points. They use this information carefully to plan learning well. As result, most learners, including those with additional learning needs, make good progress towards their qualifications. Apprentices and adult learners benefit from high-quality training and developmental feedback in practical training sessions. In a small minority of cases, staff do not provide feedback that helps apprentices and adult learners to improve their written work.

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Staff know their learners well and this helps them to provide high-quality teaching and individualised support. For example, adult learners who speak English as an additional language use translation tools effectively in class to help them with written work. Staff present clearly and model techniques successfully. Apprentices develop a secure understanding of technical subjects such as petrissage, a head massage technique used in shampooing and conditioning hair.

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Staff support apprentices and adults to develop their literacy and numeracy skills successfully. Apprentices who require English and/or mathematics qualifications as part of their programme achieve well and many pass first time.

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While most apprentices and adults attend and participate well, staff do not have consistently high expectations of adult learners to attend training. As a result, a small number of adult learners do not make as rapid progress as their peers and must attend additional training sessions to catch up.

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Leaders use a range of helpful activities to support staff to improve their teaching and industry experience. Staff benefit from useful, focused feedback to improve their teaching. Leaders are considerate of staff workload and well-being and consequently staff feel well supported to do their jobs effectively.

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Leaders have a secure understanding of the strengths and weaknesses of provision. Leaders receive appropriate support and challenge from appropriate external advisers. Leaders take effective action to resolve issues in quality and improve training. For example, leaders rightly recognised that too many apprentices were leaving their studies early. They took sensible action to review and reduce their curriculum offer and the employer they worked with. As a result, the number of apprentices who remain on programme this year is significantly higher.

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Safeguarding

The arrangements for safeguarding are effective. 16 to 19 April 2024

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What does the provider need to do to improve?

 Make sure that adult learner attendance is high.  Make sure that all adult learners benefit from high-quality feedback to improve their written work.  Continue to improve the numbers of apprentices who remain in learning and achieve well in their studies. 16 to 19 April 2024

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Provider details

Address 10 Guildhall Street Folkestone CT20 1DZ

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Provider details

Provider type Independent learning provider

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Provider details

Date of previous inspection Not previously inspected

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Provider details

Main subcontractors None 16 to 19 April 2024

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Information about this inspection

The inspection team was assisted by the director of finance, as nominee. Inspectors took account of the provider’s most recent self-assessment report and development plans, and the previous inspection report. The inspection was carried out using the further education and skills inspection handbook and took into account all relevant provision at the provider. Inspectors collected a wide range of evidence to inform judgements, including visiting learning sessions, scrutinising learners’ work, seeking the views of learners, staff and other stakeholders, and examining the provider’s documentation and records.

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Inspection team

Emma Barrett-Peel, lead inspector Ofsted Inspector Daniel Lewsey Ofsted Inspector Sam Hanmer Ofsted Inspector Alex Warner Ofsted Inspector Graham Heath Ofsted Inspector 16 to 19 April 2024

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regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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