Children's home run by Shyne Together Limited in Rushcliffe

Inspection report children's home: SC441865 1 SC441865 Registered provider: Shyne Together Limited Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This is a privately owned home that provides care for up to three children who may have social and emotional difficulties.

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Information about this children's home

The home is run by a suitably qualified and registered manager.

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Information about this children's home

There are currently two children living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: Good

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good

Enforcement action since last inspection: None Inspection report children's home: SC441865 2

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Inspection date Inspection type Inspection judgement

27/04/2022 Full Good 16/11/2021 Full Good 28/02/2020 Interim Improved effectiveness 19/06/2019 Full Requires improvement to be good Inspection report children's home: SC441865 3

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Overall experiences and progress of children and young people: good

The needs of children are well understood by staff. Staff are guided by thorough and clear care plans which identify ways that children can be supported. Care plans are regularly updated, and children can view and comment on their plans. Care plans are adapted following reflection with children wherever appropriate. Staff are ambitious for children and plan effectively for how their progress can be encouraged.

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Overall experiences and progress of children and young people: good

Education is prioritised by the manager and staff. Good advocacy from staff has meant that schools have been identified for both children living at the home. This is something that both children have wanted for some time having previously received tutoring at the home.

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Overall experiences and progress of children and young people: good

There is effective planning for when children both move into and away from the home. The manager carefully considers referrals ensuring that staff will be able to meet the needs of children. The impact of children’s risk taking behaviours on their peers and the dynamics amongst children is given careful thought. Robust transition planning means that children have the chance to visit the home before they move in, this offers reassurance and encourages them to settle. Staff also understand the importance of good endings for children. One child has recently been successfully supported to move onto independence. Staff work hard to create memory books and provide children with goodbye messages that build their self- esteem and self-belief.

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Overall experiences and progress of children and young people: good

There are several established methods to capture the feelings and views of children. Children engage regularly in children’s meetings and discussions with staff. These help to support the child's progress in line with their care plan.

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Overall experiences and progress of children and young people: good

Children’s bedrooms are not personalised to them and therefore do not feel homely or cosy. Children have consistently raised this as something they would like to change but this has not been permitted by Directors. This does not make children feel that this is their home and that their wishes are listened to or acted on. Similarly, children have voiced that they do not wish to continue with therapy offered at the home but there was no evidence to suggest that this had been reflected on with children.

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How well children and young people are helped and protected: good

Children have comprehensive risk assessments. The needs of children are identified by the manager. Staff understand their responsibilities to children and take proactive steps to keep children safe.

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How well children and young people are helped and protected: good

Where complaints have been made by children or external stakeholders these are taken seriously by the manager and responded to quickly. Inspection report children's home: SC441865 4 Children do not regularly go missing from the home. When they do go missing staff respond quickly and ensure that children feel welcomed back into the home. Children trust staff and enjoy spending time with them.

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How well children and young people are helped and protected: good

Some children do self-harm when they are upset or anxious. The triggers are understood by staff and close observation is used to monitor this. Where incidents of self-harm have occurred, children are supported in an empathetic way. Children are helped to reflect following incidents.

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How well children and young people are helped and protected: good

Incident records capture events in the home thoroughly. Staff attempt to de-escalate situations and support children to feel calm and stay safe.

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How well children and young people are helped and protected: good

Some serious incidents have not been appropriately notified to Ofsted as required under regulation 40. This means that Ofsted are unable to assess whether appropriate actions have been taken.

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good

The home is run by an experienced manager who is ambitious for the children in her care. She is well supported by the Responsible Individual, and they work collaboratively to identify and address vulnerabilities within the home. Staff are well supported by the manager and spoke of her willingness to lead by example. Staff like working at the home and are supportive of each other.

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good

When staff start working at the home they are enrolled quickly and receive comprehensive training. Staff are well inducted. Staff receive good quality supervision, this gives staff the opportunity to talk about themselves, practice issues and the children. Staff understand the actions they must take to continually improve their practice.

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good

There are effective systems in place to track and understand the progress of children at the home. This ensures that care plans and risk assessments remain current and in line with children's needs. A specialised clinical lead has additional oversight of incidents and documentation. This assists the manager to identify more nuanced information and to effectively action plan for the care of children.

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good

A recent safeguarding concern raised by several members of staff was not appropriately investigated by Directors. Staff do not feel that they have had clear resolutions to their concern or that necessary changes have been made to the organisational structure of the service. This has contributed to some staff choosing to leave the service.

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good

The home is visited regularly by an independent visitor. Regulation 44 reports are provided to Ofsted but do not always include required consultation with parents and other involved professionals. This means the independent scrutiny of the care offered at the home is not to an acceptable level. Reports do not always contain details of the evidence seen to assure the visitor that children are safeguarded. Inspection report children's home: SC441865 5 Similarly, the regulation 45 report is submitted to Ofsted, but the manager’s evaluation and oversight is not informed following consultation with stakeholders, parents, or children. The manager is not yet using this as a tool to develop staff practice or action plan for children. Inspection report children's home: SC441865 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The children's views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

take their views, wishes and feelings into account in relation to matters affecting the children's care and welfare and their lives.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ascertain and consider each child's views, wishes and feelings, and balance these against what they judge to be in the child's best interests when making decisions about the child's care and welfare;

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Requirement Due date

help each child to understand how the child's views, wishes and feelings have been taken into account and give the child reasons for decisions in relation to the child.

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Requirement Due date

(Regulation 7 (1)(c) (2)(a)(i)(ii)(iii))

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Requirement Due date

In particular, ensure that staff listen to children's requests to decorate and personalise their bedrooms and that they review with children whether they wish to continue in therapy offered by the provider. 22/04/2024

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 22/04/2024 Inspection report children's home: SC441865 7 lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home's statement of purpose

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Requirement Due date

ensure that the home's workforce provides continuity of care to each child

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on-

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

feedback on the experiences of children, including complaints received

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Requirement Due date

(Regulation 13 (1)(a)(b) and (2)(a)(e)(g)(i)(ii))

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Requirement Due date

In particular ensure that where concerns are raised about Directors that these are thoroughly and impartially investigated. Clear outcomes of investigations should be shared with staff.

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Requirement Due date

There should be clear responsibilities established for the registered manager so they have autonomy over the day to day running of the home. The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child—

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Requirement Due date

is instigated; or 22/04/2024 Inspection report children's home: SC441865 8 concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(a)(b)(c)(d)(i)(ii) (e))

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Requirement Due date

This particularly refers to several incidents that the registered manager agreed should have been sent as notifications. The registered person must ensure that an independent person visits the children's home at least once each month.

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires

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Requirement Due date

The independent person must produce a report about a visit ("the independent person's report") which sets out, in particular, the independent person's opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and the conduct of the home promotes children's well-being.

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Requirement Due date

(Regulation 44 (1) (2)(a)and (4) (a)(b))

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Requirement Due date

This specifically refers to independent visitor reports not including stakeholder feedback and not lacking detail about how children are being effectively safeguarded and how their well being is promoted by staff. 22/04/2024

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children's home, its facilities and the quality of care they receive in it; and 22/04/2024 Inspection report children's home: SC441865 9 any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report").

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Requirement Due date

This specifically refers to regulation 45 reports not including stakeholder feedback, child consultation and effective action planning on how care offered to children can be improved.

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Recommendations

 The registered person should ensure that staff are familiar with the home's policies on record-keeping, and understand the importance of careful, objective, and clear recording. Staff should record information on individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party information. Information about the child must always be recorded in a way that will be helpful to the child. ('Guide to the Children's Homes Regulations, including the quality standards,' page 62, paragraph 14.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the 'Social care common inspection framework'. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Inspection report children's home: SC441865 10

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Children's home details

Registered provider: Shyne Together Limited

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Children's home details

Registered provider address: Chancel House, East Street, Bingham, Nottingham, Nottinghamshire NG13 8DS

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Inspector

Louise Copping, social care inspector Inspection report children's home: SC441865 11 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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