Skip to content

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Social care · Social care assurance visit

Children's home run by Keys Group Progressive Care & Education Limited

Inspected 26 Mar 2024 · URN 1247776

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Original PDF ↗

Summary

No overall grade in this framework

Kerri Lynch

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Keys Group Progressive Care & Education Limited

  • Inspection date verified

    26 Mar 2024

  • Inspectors verified

    Kerri Lynch

  • Name on report verified

    1247776

  • URN verified

    1247776

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

Join free to get a short, plain-English summary of any report.

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−56Criticalmore positive than 14% of reports of this type

Reads more critically than most reports of this type.

Criticismlimited

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings25w−33
  • What needs to improve144w−43

Strengths

Quoted from the report. Tap to see it on the page.

No standout praise found.

Concerns

Quoted from the report. Tap to see it on the page.

No strong criticism found.

Next steps

Quoted from the report. Tap to see it on the page.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
168
shorter than usual (typical 479)
Reading level
Hard
Flesch 38, typical 47
Average sentence
17 words
Next steps
3
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 14%About the inspection 84%

Full report text

Assurance inspection report for children’s home: 1247776 1 Registered provider: Keys Group Progressive Care & Education Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned by a private company and is registered to provide care for up to three children with autism spectrum disorder and/or learning disabilities. There were two children living in the home at the time of the visit.

p.1

Information about this children’s home

An interim manager is in post and is applying to be registered with Ofsted.

p.1

Inspection date: 26 March 2024

Judgement at last inspection: requires improvement to be good

p.1

Inspection date: 26 March 2024

Enforcement action since last inspection: none

p.1

Information about this inspection

At this inspection, the inspector evaluated:

p.1

Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 1247776 2

p.1

Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.2

Findings from the inspection

One child has moved out of the home since the previous inspection. This was well planned and sensitive to their needs. The child was able to meet the people that they would be living with and had many visits to their new home. This ensured that moving was a positive experience for them and they settled into their new home well.

p.2

Findings from the inspection

The staff now understand the statement of purpose. Staff have noticed that children have made good progress, particularly with their communication. The children now have access to a range of communication resources that support them to express themselves. In addition, the staff have attended relevant communication training to support this progress.

p.2

Findings from the inspection

The children enjoy lots of activities both in and out of the home. The staff are now aware of the local offer which means that staff know where to look for any additional support or services that may be needed for the children.

p.2

Findings from the inspection

There have been changes to the team since the previous inspection. However, staff say that the team is more stable now and that they work well together. Staff feel supported by the manager. However, agency staff are not receiving supervision. This is a missed opportunity for the manager to assure himself that they have the relevant skills and knowledge to support the children effectively.

p.2

Findings from the inspection

One child has recently required a number of hospital visits following the onset of a medical condition. The manager has responded appropriately and worked with medical professionals to ensure that the staff have clear guidelines in place to follow. However, one staff member did not know the full details of these plans. This has not had an impact on the child.

p.2

Findings from the inspection

The manager has worked hard to address staff practice with regards to medication errors and takes these seriously. Children now have individual medication cabinets to ensure the safe storage of medication. All staff have attended refresher training and the importance of following medication procedures has been discussed in individual supervisions. There have been two discrepancies since the last visit, these have been identified quickly and have been recording issues, both incidents have been thoroughly investigated.

p.2

Findings from the inspection

The staff now follow the correct procedures if they are concerned about a child’s safety. The manager responds appropriately and works with other professionals to ensure the children are safe. Assurance inspection report for children’s home: 1247776 3 The new manager has a good oversight of the staff and children, using robust and thorough processes. Any incidents are well evaluated and any issues with staff practice or any areas for learning are addressed quickly. The manager now actively seeks feedback to make continuous improvements. Assurance inspection report for children’s home: 1247776 4

p.2

Inspection date Inspection type Inspection judgement

16/05/2023 Full Requires improvement to be good 30/11/2022 Full Good 05/01/2022 Full Good 13/01/2020 Interim Sustained effectiveness Assurance inspection report for children’s home: 1247776 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The registered person must ensure that all employees—

p.5

Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b))

p.5

Requirement Due date

This relates specifically to the manager ensuring that agency staff are supervised. 8 May 2024

p.5

Recommendation

 The registered person should ensure that staff have the relevant knowledge to be able to respond to the health needs of children and where necessary meet specific individual health needs arising from a disability, chronic condition or other complex needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 34, paragraph 7.12) Assurance inspection report for children’s home: 1247776 6

p.5

Children’s home details

Registered provider: Keys Group Progressive Care & Education Limited

p.6

Children’s home details

Registered provider address: Maybrook House, Second Floor, Queensway, Halesowen, Worcestershire B63 4AH

p.6

Inspector

Kerri Lynch, Social Care Inspector Assurance inspection report for children’s home: 1247776 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.7

Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7

Discuss this inspection

Members compare notes on inspectors and inspections here. Join free to read and post.

Join the discussion