Children's home run by Crossway Services Limited in Liverpool

Assurance inspection report for children’s home: SC460761 1 SC460761

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Registered provider: Crossway Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. It is registered to provide care for one child who may have social and emotional difficulties.

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Information about this children’s home

The registered manager post is currently vacant. A manager has been recruited and has been in post since July 2023. She has submitted her application to register with Ofsted.

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Inspection date: 20 March 2024

Judgement at last inspection: requires improvement to be good

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Inspection date: 20 March 2024

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC460761 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

No children are currently living at the home. One child moved out of the home in January 2024. Since then, no children have moved into the home. The child who previously lived at the home was cared for by a stable and consistent staff team. The child had good relationships with the staff team. They helped the child to access the local community to carry out independent living tasks such as shopping to develop their confidence.

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Findings from the inspection

The child was supported to manage their feelings safely. Managers and staff put in place interventions to support the child’s emotional health. When the child did not want to engage, staff took advice from an in-house therapist.

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Findings from the inspection

The child had been out of education for a significant period. Managers and staff listened to the child when they discussed their interest in taking specific courses. Arrangements were put in place to support the child to attend open days at local education provisions. However, at the time of the child leaving, there was no structured education timetable in place. Managers and staff had raised with other professionals the lack of progress in securing an education placement for the child.

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Findings from the inspection

Detailed risk assessments are used by the staff team. They set out the areas of concern, triggers and clear actions for staff to take to manage behaviour and incidents.

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Findings from the inspection

At the time of the previous inspection, there was no manager at the home. However, an acting manager has been in place since July 2023. The acting manager has submitted an application to be registered with Ofsted.

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Findings from the inspection

The acting manager and responsible individual have considered the shortfalls identified at the last inspection. They have put in place a detailed workforce development plan that sets out clear actions to meet the requirements and recommendations set at the last inspection.

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Findings from the inspection

The manager and responsible individual had identified that the child was not making progress living at the home. They liaised with professionals such as the child’s social worker and an in-house therapist to consider alternative approaches to support the child. When this was not effective, they put in clear plans to support the child’s move to an alternative provision more suited to their needs.

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Findings from the inspection

Staff have received regular practice-related supervision. Team meetings have been used as a learning opportunity to look at lessons learned. Additional training has been identified to support and develop staff practice. Assurance inspection report for children’s home: SC460761 3

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Inspection date Inspection type Inspection judgement

20/06/2023 Full Requires improvement to be good 15/03/2023 Full Requires improvement to be good 05/05/2021 Full Good 04/06/2019 Full Good Assurance inspection report for children’s home: SC460761 4

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Children’s home details

Registered provider: Crossway Services Limited

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Children’s home details

Registered provider address: 2 The Calls, Leeds LS2 7JU

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Inspector

Nicola Forrester, Social Care Inspector Assurance inspection report for children’s home: SC460761 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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