Children's home run by Capstone Care Provider Limited in Nottingham

Inspection report for children’s home: SC431699 1 SC431699 Registered provider: Capstone Care Provider Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately run and provides care for up to three children. Since the last inspection, one child has moved out of the home. At the time of the inspection, two children were living at the home.

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Information about this children’s home

The home is overseen by an experienced registered manager.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 11 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC431699 2

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Inspection date Inspection type Inspection judgement

11/01/2023 Full Good 22/03/2022 Interim Improved effectiveness 27/09/2021 Full Requires improvement to be good 17/01/2020 Interim Improved effectiveness Inspection report for children’s home: SC431699 3

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Overall experiences and progress of children and young people: good

Children say that they feel listened to by staff. One child said, ‘This is the best place I’ve ever lived.’ Staff actively take an interest in children’s hobbies, which makes children feel valued. Children feel able to approach all levels of the management team. For example, children presented a creative slideshow to the manager about an expensive experience that they wanted to go on.

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Overall experiences and progress of children and young people: good

Staff support children to make progress. Stakeholders said that children’s confidence has increased and they are happy and settled. Staff support children to achieve their goals.

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Overall experiences and progress of children and young people: good

Staff support children to attend education and complete homework. When children struggle to attend school, staff try to encourage them by using creative incentives. Children are supported to learn helpful skills, such as cooking. One child enjoys baking for the home and its visitors. Staff have supported children to build their confidence using public transport.

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Overall experiences and progress of children and young people: good

Staff help children to explore and understand their identity. They support children through sensitive discussions. Staff are proactive in seeking guidance from relevant professionals to help them provide individualised care for the children. When children move out of the home, they remain in contact with the staff and continue to view the home as part of their wider family network.

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How well children and young people are helped and protected: good

Children feel that the staff can keep them safe. When children leave the home without permission, staff act quickly to try and locate them. Staff liaise effectively with people known to the child so that a community approach can take place to find them.

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How well children and young people are helped and protected: good

Staff respond to children well when they are experiencing crisis. Staff work effectively with social care and health professionals and the police to create plans that best meet the children’s needs. Staff take immediate steps to safeguard children who display self-harming and risk-taking behaviours. However, the recording of the support offered by staff is not always clear and practice is not always consistent.

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How well children and young people are helped and protected: good

Room searches are only carried out when necessary. However, children are rarely asked if the search can take place. Staff do not record the rationale for children not being consulted.

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How well children and young people are helped and protected: good

Not all members of staff have up-to-date training. One staff member is missing key training specific to the needs of the children. This leaves the children vulnerable. In Inspection report for children’s home: SC431699 4 recognition, the manager has since established an action plan for the staff member to receive the required training.

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The effectiveness of leaders and managers: good

The manager is very passionate about achieving positive outcomes for the children in her care. She drives an ethos of care and nurture in the home. She is working with staff to build their confidence in expressing types of affection towards the children. This includes improving record-keeping so that it captures the care that children receive.

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The effectiveness of leaders and managers: good

Children enjoy spending time with the manager and actively ask her to spend time with them. The manager ensures that children feel able to talk to her about any worries they have and how they feel about the care they receive. The manager had not made the contact details for the Office of the Children’s Commissioner easily available for children. Upon realising this, she sat with the children and created an information page to include in the children’s information booklet.

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The effectiveness of leaders and managers: good

The manager ensures that staff are recruited safely and that they have regular supervision. Staff feel well supported by management. Regular team meetings ensure that practice is shared across the team. The home uses staff from external agencies to ensure that correct staffing levels are maintained. At times, this has meant that more than half of the staff working are not core staff. The manager tries to ensure that those working at the home are known to children.

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The effectiveness of leaders and managers: good

Although staff enjoy working at the home, morale is not yet consistently good. Some staff feel that the team is not yet working cohesively and that this can sometimes impact on their ability to create meaningful relationships with children. Staff praise management for being proactive at putting action plans in place when needed.

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The effectiveness of leaders and managers: good

All recommendations from the previous inspection are met. Inspection report for children’s home: SC431699 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(b) (2)(c))

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Requirement Due date

This specifically relates to the registered manager ensuring that all staff have up-to-date mandatory training. 2 May 2024

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Recommendations

 The registered person should ensure that no more than half the staff on duty at any one time, day or night, are from an external agency. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.17)  The registered person should ensure that children’s bedrooms are not generally entered without their permission. Where there are reasonable grounds for an immediate search due to believing that there is a risk to the child’s or another person’s safety or well-being, the child should be notified afterwards. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 16, paragraph 3.2)  The registered person should ensure that staff understand the importance of careful, objective and clear record-keeping. Information about the child must always be recorded in a way that will be helpful to the child now and in the future. (‘Guide to the Children’s Homes Regulations, including the quality

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Recommendations

standards’, page 60, paragraph 14.4)  The registered person should ensure that children living in the home understand how to contact the Office of the Children’s Commissioner for advice and assistance about their rights and entitlements. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 23, paragraph 4.19) Inspection report for children’s home: SC431699 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC431699 7

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Children’s home details

Registered provider: Capstone Care Provider Limited

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Children’s home details

Registered provider address: The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham NG3 2EG

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Children’s home details

Responsible individual: Trevor Edinborough

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Inspector

Ellen Monk, Social Care Inspector Inspection report for children’s home: SC431699 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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