Children's Home run by Highview Care Ltd in Haringey

Assurance inspection report for children’s home: 2709800 1 Assurance inspection

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home cares for up to six children with social and emotional difficulties. At the time of this inspection, six children were living at the home.

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Information about this children’s home

The home was registered with Ofsted in January 2023. The manager was registered in January 2023.

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Information about this children’s home

During this inspection, the inspector was aware that a complaint had been raised about the management of children’s behaviour in the home.

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Inspection date: 6 March 2024

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2709800 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

The children’s needs are well understood by the registered manager, the deputy manager and the staff team. Staff respond effectively to safeguarding matters and respond appropriately to matters of concern. The children placed at the home often come from a vulnerable situation. Managing the risks for the individual child and for the group of children is, at times, complex.

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Findings from the inspection

The management and leadership team meet weekly to discuss the progress of the children and any safeguarding issues. Concerns are shared with the relevant agencies, and monthly summaries are sent to each child’s social worker. The manager and deputy manager attend strategy meetings.

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Findings from the inspection

Staff are skilled at de-escalating situations. Staff are suitably trained to use physical intervention; however, incidents of restraint have been infrequent since the last inspection. Staff said that they worked well as a team and felt supported by the manager. They said they had opportunities to reflect together on how incidents are managed in handovers, at team meetings and in supervisions.

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Findings from the inspection

Staff are proactive when children go missing from the home. They are in regular contact with the children, their families and other agencies to ensure that children are safe. Staff have good links with local schools, support services and the police. When necessary, children are linked with support services to help them reduce risks associated with smoking, alcohol and substance misuse. Children are encouraged to meet with an independent advocate.

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Findings from the inspection

Two children who had recently moved into the home said that they liked the staff and the other children. They said that they felt welcomed and had no concerns about the home.

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Findings from the inspection

Staff receive regular supervision that considers and prioritises children’s needs and their own personal development. Staff show a good knowledge and awareness of safeguarding procedures, including managing allegations and whistle-blowing processes.

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Findings from the inspection

Leaders and managers require further training in how they consider the support needs of children moving into the home. This is to prevent the provider from accepting children whose needs cannot be met in the home. Two children previously admitted to the home had needs beyond the staff’s experience and knowledge.

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Findings from the inspection

The requirement and one recommendation from the previous inspection have been met. One recommendation has been restated. Assurance inspection report for children’s home: 2709800 3

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Inspection date Inspection type Inspection judgement

16/08/2023 Full Good Assurance inspection report for children’s home: 2709800 4

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Recommendation

 The registered person should ensure that children’s homes should seek as far as possible to maintain a domestic rather than ‘institutional’ impression; use of language on forms and in the home should reflect this and make references to ‘children’ and ‘home’. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Assurance inspection report for children’s home: 2709800 5

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Children’s home details

Registered provider: Highview Care Limited

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Children’s home details

Registered provider address: 54 Bluebridge Road, Brookmans Park, Hatfield AL9 7SA

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Children’s home details

Responsible individual: Stellakis Miltiadous

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Inspector

Matilda Clode, Social Care Inspector Assurance inspection report for children’s home: 2709800 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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