Children's Home run by Nurture Childcare Services Ltd in Lancashire

Inspection report for children’s home: 2511614 1 Registered provider: Nurture Childcare Services Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and operated by a private provider. It is registered to provide care for up to three children who may have social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in October 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2511614 2

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Inspection date Inspection type Inspection judgement

04/05/2022 Full Good 23/06/2021 Full Good 02/07/2019 Full Good Inspection report for children’s home: 2511614 3

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Overall experiences and progress of children and young people: good

When the child living in the home moved in, the manager advocated for them in relation to their belongings. This meant the child trusted the manager from the start of their time at the home. The manager and staff team have built respectful relationships with the child.

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Overall experiences and progress of children and young people: good

Staff understand the child’s previous experiences and use this knowledge to inform practice. Staff listen to the child. The child is making steady progress. The child likes living at the home and likes the staff who care for them.

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Overall experiences and progress of children and young people: good

The child is not receiving formal education. The manager has escalated concerns to relevant agencies. The child is receiving informal education in the home. The daily routine supports the development of life skills and informal academic learning. The child is starting to disengage from formal learning in the home.

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Overall experiences and progress of children and young people: good

The child’s healthcare needs are met. Staff ensure the child has a good health and self-care routine. This means the child is in good health.

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Overall experiences and progress of children and young people: good

Staff encourage the child to explore new opportunities.. As a result, the child has tried new activities, including go-karting. Staff support the child to integrate into the community and take part in activities.

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Overall experiences and progress of children and young people: good

Staff support the child’s time with family and friends. The child has also maintained relationships with previous carers. Staff ensure that the child learns about their culture. This promotes an understanding of their identity.

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Overall experiences and progress of children and young people: good

Staff advocate for the child. The manager listens and responds to informal complaints. This encourages the child to share their feelings.

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How well children and young people are helped and protected: good

The child is safe and staff teach them about staying safe. There have been no safeguarding incidents or incidents of the child going missing from the home. The child has formed some positive relationships with staff. This supports the child to feel settled and secure.

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How well children and young people are helped and protected: good

Behaviour management strategies are effective. Staff promote positive behaviour through a system of rewards and incentives. Achievements are celebrated. Negative consequences are rare. When they are applied, they are realistic and fair. There has been a significant decrease in serious incidents.

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How well children and young people are helped and protected: good

Children are offered the option of making a formal complaint when they are not happy. The manager listens to the child and responds to their complaints. The child Inspection report for children’s home: 2511614 4 has not needed to make any complaint formal, due to the effective response they have received from the manager.

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How well children and young people are helped and protected: good

The home has not recruited any new staff since the last inspection. The manager is currently recruiting for new staff and the child is involved in the interviews. The manager follows safe recruitment practices.

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The effectiveness of leaders and managers: good

The home is led by a newly recruited but experienced manager. He is enthusiastic about his role and has high aspirations for the child.

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The effectiveness of leaders and managers: good

The manager works collaboratively with external professionals and the child’s family. This supports the child’s needs and wishes. Professionals said that communication and information-sharing from the manager are excellent. One professional said, ‘The manager’s response is nurturing and this has assisted incident reduction.’

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The effectiveness of leaders and managers: good

Staffing arrangements have not always been consistent. Staff have been moved to work at some of the provider’s other homes at short notice. Some staff have left. The child voiced their concerns. The manager has listened to the staff and the child.

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The effectiveness of leaders and managers: good

Staff receive regular supervisions which include discussion of safeguarding issues, including reminders of the whistle-blowing procedures. Staff meetings are inclusive, evaluative and reflective. This means staff are able to discuss worries and concerns in a safe space.

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The effectiveness of leaders and managers: good

Monthly external monitoring of the home is robust and ensures that shortfalls are highlighted. The independent visitor acts as a ‘critical friend’ in supporting the manager to make improvements to the operation of the home. The manager ensures that internal monitoring is undertaken to support the development of the home. Inspection report for children’s home: 2511614 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

strive to gain each child’s respect and trust. (Regulation 11 (1)(a) (2)(a)(i)(viii))

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Requirement Due date

In particular, positive relationships between children and staff should be maintained as far as possible when making decisions to alter staffing arrangements. 20 April 2024

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2511614 6

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Children’s home details

Registered provider: Nurture Childcare Services Ltd

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Children’s home details

Registered provider address: Seighford Hall, Clanford Road, Seighford, Stafford ST18 9NL

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Inspector

Sally Hallwood, Social Care Inspector Inspection report for children’s home: 2511614 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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