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Social care · Children's home inspection (SCCIF)

Children's home run by Ja Nailah Limited in Waltham Forest

Inspected 5 Mar 2024 · URN SC028598

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Summary

What we read, and from where

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  • Group verified

    Ja Nailah Limited

  • Inspection date verified

    5 Mar 2024

  • Inspectors verified

    Chelsea Agyeman

  • Helped and protected verified

    Good

  • Leadership and management verified

    Good

  • Overall effectiveness verified

    Good

  • Name on report verified

    SC028598

  • URN verified

    SC028598

Page 1 of 9
Page 1 of the report

Deep dive

What this report says

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Grade profile

Hollow rings show the previous inspection, 2022.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementGood

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+10Mostly positivemore positive than 20% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praiseeffectivepositiveenjoyhappysafemake good progresssuccessfullyindependent
Criticismnot alwayspoorrequires improvementconcernlacklimitednot clearunclear

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings896w+12
  • What needs to improve430w0

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

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Pages
9
Words of findings
1,295
about usual (typical 1319)
Reading level
Hard
Flesch 50, typical 51
Average sentence
14 words
Next steps
5
typical 4
Hedged sentences
7%
“some”, “not always”, “most”…

Where the words go

Findings 53%What needs to improve 25%About the inspection 22%

Full report text

Inspection report for children’s home: SC028598 1 SC028598 Registered provider: Ja Nailah Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is a privately owned home that can accommodate up to five girls with social and emotional difficulties. The home can also provide care and accommodation for up to two young mothers and their babies for a specific time, with babies sharing a room with their mother.

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Information about this children’s home

The home and the manager registered with Ofsted in May 2002.

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Information about this children’s home

There were two children living in the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC028598 2

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Inspection date Inspection type Inspection judgement

16/05/2022 Full Requires improvement to be good 02/02/2022 Full Inadequate 03/12/2019 Interim Sustained effectiveness 30/05/2019 Full Good Inspection report for children’s home: SC028598 3

p.2

Overall experiences and progress of children and young people: good

Children have positive relationships with staff. They enjoy spending time with staff and doing activities together. Children said that they are happy with how staff handle situations and described them as ‘understanding’. One child, who is about to move on to supported accommodation, said that although they are happy about the move, they are also sad to leave the home.

p.3

Overall experiences and progress of children and young people: good

Staff understand children’s needs well. They have a good understanding of children’s past experiences and how these impact on their well-being and behaviours.

p.3

Overall experiences and progress of children and young people: good

Children are in good health. Children regularly attend routine health appointments and receive specialist support if required.

p.3

Overall experiences and progress of children and young people: good

Children are supported to develop their independence skills. Staff undertake meaningful key-work sessions to help children learn new skills and prepare them for adulthood. As a result, some children have successfully moved on to live in supported accommodation.

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Overall experiences and progress of children and young people: good

Children’s cultural needs are met well. One child expressed a desire to learn more about their heritage, and staff are supporting them to learn how to cook specific cultural dishes. House meetings are also used as a way of helping children learn more about their heritage.

p.3

Overall experiences and progress of children and young people: good

Children’s progress in education is varied. Staff try to engage children in education and support them with their interests. However, this is not always successful, and some children have not engaged. Leaders, managers and staff need to do more to support children to make progress in education and work with the wider network.

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How well children and young people are helped and protected: good

Children’s risks are identified and understood by staff. Risk assessments detail the actions that staff should take to manage and mitigate risks. Key-work sessions take place to help children understand why each risk is a concern and how to keep themselves safe.

p.3

How well children and young people are helped and protected: good

Incidents are managed well. If incidents occur, discussions take place with children to reflect on the situation. If appropriate, discussions also take place during children’s meetings to reflect as a group. Staff recognise when children need additional support and escalate this to the professional network. Staff follow procedures to ensure that children are safe, for example completing bedroom checks or monitoring children’s mood and behaviour. Inspection report for children’s home: SC028598 4 Staff understand and follow missing-from-home protocols. The relevant professionals are contacted, and staff keep in contact with children when they are away from the home. Return home interviews are requested and take place. Staff also have a debrief with children when they return. However, staff could encourage more reflection to take place in some debrief sessions. The feedback from the police highlights that communication from managers and staff needs improving. This would

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How well children and young people are helped and protected: good

allow more meaningful joint working to help reduce the number of times that children are missing from the home.

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How well children and young people are helped and protected: good

Staff regularly use consequences. However, it is not clear if they are effective. Leaders, managers and staff should review the use of consequences to assess if it is helping children to improve their behaviour.

p.4

How well children and young people are helped and protected: good

Safe recruitment processes are in place. This ensures that staff are safe to work with children.

p.4

How well children and young people are helped and protected: good

The location risk assessment is up to date. However, it does not include consultation with partner agencies. This would improve the staff’s understanding of the risks in the local area and how these could impact on children in the home.

p.4

How well children and young people are helped and protected: good

The latest fire risk assessment of the property highlighted some areas for improvement. At the time of this inspection, it was unclear if the recommendations had been met.

p.4

The effectiveness of leaders and managers: good

The registered manager is supported by a ‘care manager’. The care manager is undertaking a management qualification. Since the last inspection, there has been a new responsible individual in post. This has strengthened the leadership and management of the home.

p.4

The effectiveness of leaders and managers: good

Staff morale is positive, and they enjoy working at the home. Staff feel supported and find team meetings to be an inclusive space to discuss practice.

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The effectiveness of leaders and managers: good

Staff receive regular and effective supervision. Supervision focuses on children’s needs and plans. Staff receive regular annual appraisal of their practice. This allows staff to reflect on their role and focus on upcoming goals.

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The effectiveness of leaders and managers: good

Managers and leaders track children’s progress with monthly progress reports. This ensures that they have a good understanding of children’s needs and identify when children need extra support.

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The effectiveness of leaders and managers: good

Staff complete mandatory training. However, some staff have not completed training in physical intervention. While physical intervention has not been used in the home, the lack of training presents a vulnerability to staff and children. Leaders and managers are ensuring that all staff complete this. Inspection report for children’s home: SC028598 5 Leaders and managers have not always followed the correct procedures when managing allegations against staff. On one occasion, leaders and managers did not consult with the local authority designated officer in a timely way. This prevented a full review of the allegation. Inspection report for children’s home: SC028598 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

promote opportunities for each child to learn informally;

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Requirement Due date

maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement;

p.6

Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment. (Regulation 8 (1) (2)(a)(i)(ii)(v)(vi)(ix))

p.6

Requirement Due date

In particular, leaders and managers must ensure that staff work closely with children and education providers to help them engage with education and make good progress. 1 May 2024

p.6

Recommendations

 The registered person should ensure that they are working with the wider network to ensure that children are receiving appropriate support, including with Inspection report for children’s home: SC028598 7 the management of allegations. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 12, paragraph 2.7)  The registered person should ensure that staff can access appropriate facilities and resources to support their training needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)  The registered person should ensure that the home complies with the relevant health and safety legislations. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)  The registered person should ensure that they review the appropriateness and suitability of the location and premises of the home at least once a year and take

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Recommendations

into account the views of each relevant person. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.1)  The registered person should ensure that any consequences used to address poor behaviour are restorative in nature and help children to recognise the impact of their behaviour on themselves and others. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.38)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC028598 8

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Children’s home details

Registered provider address: 19 Pentire Road, London E17 4BY

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Inspector

Chelsea Agyeman, Social Care Inspector Inspection report for children’s home: SC028598 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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