Children's home run by Parker SC Limited

Inspection report for children’s home: 2680042 1 Registered provider: Parker SC Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private company and provides care for up to two children who may experience social and emotional difficulties. One child was living at the home at the time of inspection.

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Information about this children’s home

The manager at the home registered with Ofsted in February 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2680042 2

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Inspection date Inspection type Inspection judgement

08/03/2023 Full Good Inspection report for children’s home: 2680042 3

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Overall experiences and progress of children and young people: good

Staff have kind and nurturing relationships with the child, which has helped the child to flourish. Interactions are caring and loving. The child is supported by staff who understand the care plans that are in place. Staff prioritise the needs and wishes of the child, who has settled quickly into the home. Staff have created a safe and stable home that has enabled the child to feel secure.

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Overall experiences and progress of children and young people: good

The child benefits from a wide range of activities and is encouraged to develop their interests and to try new experiences with the staff. This includes spending time with horses and learning how to feed and care for them. The child also enjoys the opportunity to go to soft-play areas and playing board games with staff. The child is learning how to play and is developing a sense of fun.

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Overall experiences and progress of children and young people: good

The child regularly attends school. The registered manager and staff communicate closely with the school. The staff ensure the child can participate in all events throughout the school year. Success for the child is widely celebrated. Staff recognise when small changes, such as a new reading book level, need to be highlighted and praised. Staff are ambitious for the child.

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Overall experiences and progress of children and young people: good

The child is making progress socially and emotionally and is starting to make friends, choices and decisions. The staff support the child to attend a local children’s association and the child is achieving badges and gaining new skills. The child is spending time caring for the dog of one of the staff members to help them achieve their pet care badge. This is helping them to feel successful and build a sense of self-worth.

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Overall experiences and progress of children and young people: good

The home feels very homely. It is well decorated and full of age-appropriate toys, games and books. The child’s bedroom is decorated to their taste and is personalised with cushions and pictures the child has chosen. The child is proud of their room. This helps to create a sense of belonging.

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Overall experiences and progress of children and young people: good

The wishes and feelings of the child are important to the staff. The views of the child are captured through regular key-work sessions, house meetings and throughout the day. Staff respond to the needs of the child and work through any barriers to progress. The child is happy in the home.

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How well children and young people are helped and protected: good

The child does not need staff to physically intervene to keep them safe. There have been no room searches made or consequences applied. However, staff have needed to support children who previously lived in the home to remain safe. These incidents were well managed and documented with understanding and kindness. Staff are well trained and understand how to care for children who may be distressed. Inspection report for children’s home: 2680042 4 The child does not go missing from the home. When children who previously lived in the home went missing, staff looked for them and followed the protocols in place. The care provided helps children to be increasingly safe.

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How well children and young people are helped and protected: good

The child has trusted adults to whom they can speak. Interactions are warm and caring, and the well-being of the child is at the centre of the home’s practice. The child is supported to see their family. This encourages the development of children’s identities and creates a sense of belonging.

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How well children and young people are helped and protected: good

The child lived with another child in the home for a short time. When unwanted behaviours occurred, staff acted to manage the risks and to keep both children safe. Children were supported to recognise their behaviour. Staff used the model of care in place to foster conversations and to ‘wonder’ why the behaviour had occurred. Positive behaviour is consistently promoted. This helps children to treat each other with respect.

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How well children and young people are helped and protected: good

The staff work alongside a therapist, which supports a joined-up approach to risk management and care. Regular meetings are held, which promote a reflective, positive and child-centred approach to care. There is clear guidance and support for staff. Any risks to the child are understood and well managed and there is good communication with other professionals. Safeguarding concerns are well managed. Staff are clear about their roles and responsibilities to keep the child safe.

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How well children and young people are helped and protected: good

The home has good links to the community. This includes outside agencies, such as the local authority and the police.

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How well children and young people are helped and protected: good

The newly registered manager ensures that statutory notifications are made when necessary. However, historically this has not always been the case. This limits the ability of the regulator to assess children’s safety and well-being.

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The effectiveness of leaders and managers: good

The manager is newly registered at the home. The child is the focus of her day-to- day management, and she is passionate about the quality of care provided. Staff speak highly of the registered manager and said there are positive changes since she came into the role. Staff described how she promotes their mental health and well-being and makes them feel valued and appreciated.

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The effectiveness of leaders and managers: good

The registered manager is open and honest in her communication. She ensures that staff have a voice and that they can utilise their skills and knowledge while developing their expertise. Staff said the registered manager promotes their development and helps them to be better at their job.

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The effectiveness of leaders and managers: good

There is regular support in place for the staff. Staff meetings are well attended and take place each month. Supervisions are regular, helpful and supportive to staff. The child is the focus of every supervision discussion. Staff meetings include a review of Inspection report for children’s home: 2680042 5 training, support, safeguarding issues and scenarios for staff to improve their confidence.

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The effectiveness of leaders and managers: good

Recruitment and verification processes are clear and organised. Checks are completed before new staff begin to work at the home. The staff induction procedure has been reviewed and improved to provide a comprehensive introduction to the home and the child. The recruitment procedures that are in place keep the child safe. The registered manager and staff also attend a monthly team review with a therapist. This meeting allows the staff to reflect on the progress of the child and to review any incidents and care plans. Additionally, one-to-one support is available to staff to help them review any concerns and improve their practice.

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The effectiveness of leaders and managers: good

The registered manager has oversight of the home and completes regular weekly audits to ensure quality is maintained. This is supported by monthly audits carried out by the registered individual. There are monthly visits to the home by an independent person. The registered manager has plans for the further development of the home. This includes a child’s development plan that captures the wishes of the child in one document. For example, the child had asked for some Easter craft activities, which had been purchased.

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The effectiveness of leaders and managers: good

The registered manager completes debriefs with the staff after incidents in the home. This enhances her overview of the home and ensures there is a clear understanding of how the child is progressing. The registered manager ensures that care plans and documents that support staff in caring for the child are non- stigmatising, individualised and written in a warm and caring way.

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The effectiveness of leaders and managers: good

The registered manager completes a review of the quality of care provided by the home. This includes details of how quality is monitored in the home and the actions leaders and managers will continue to take to improve care. However, the report does not reflect the feedback and opinions of the child. This is a missed opportunity for the child’s opinions to be used to improve the quality of care provided. Inspection report for children’s home: 2680042 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(c)) 30/04/2024

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Recommendation

 The registered person should undertake a review that focuses on the quality of the care provided by the home, the experiences of children living there and the impact the care is having on outcomes and improvements for the children. The registered person should ensure that when a review of the quality of care is completed, that the report considers the feedback and opinions of children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2680042 7

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Children’s home details

Registered provider address: The Mistel, West Harlsey, Northallerton DL6 2DS

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Inspector

Jo Cansfield, Social Care Inspector Inspection report for children’s home: 2680042 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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