Children's Home run by Clearwater Care (Hackney) Ltd in Essex

Inspection report for children's home - monitoring visit: 2614508 1 Registered provider: Clearwater Care (Hackney) Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This privately owned home provides care for up to two children with social, emotional and/or mental health needs.

p.1

Information about this children’s home

The manager has been registered with Ofsted since 13 October 2023.

p.1

This monitoring visit

The purpose of the visit was to establish the provider’s progress in meeting the steps set out in two compliance notices that Ofsted served following the full inspection in January 2024. The compliance notices were in relation to the help and protection of children and the leadership and management of the home.

p.1

This monitoring visit

This monitoring visit identified that the provider has not taken sufficient action to meet all the steps set out in both compliance notices.

p.1

This monitoring visit

At the time of this visit, no children were living at the home. Two children have recently moved on. One of these moves was planned and in accordance with the child’s wishes. For the other child, notice was served on the placement by leaders and managers, acknowledging that they could no longer support the child’s needs safely.

p.1

This monitoring visit

There continue to be failures in following agreed risk-management strategies, which has increased the risk of harm to children. This is despite further support and training provided by leaders and managers to staff. Serious staff practice concerns have been identified in relation to staff’s responses to escalating concerns for one child.

p.1

This monitoring visit

Leaders and managers have not ensured systems for agency staff debriefs have improved. On at least two occasions, opportunities to provide additional learning to Inspection report for children's home - monitoring visit: 2614508 2 agency staff following incidents were not provided. The organisation’s supervision policy has been amended to include further scope for agency staff supervision. However, there were no supervisions taking place at the time of this monitoring visit, despite agency staff making up a significant proportion of the staff working at the home.

p.1

This monitoring visit

Leaders and managers have responded appropriately to safeguarding concerns and allegations against staff. Referrals to the local authority designated officer have been made when necessary. Protective measures have been implemented to safeguard children and staff. Leaders and managers have ensured that thorough internal investigations and disciplinary procedures have identified further learning.

p.2

This monitoring visit

Leaders and managers have reviewed staff handover systems. This provides better oversight for managers to monitor agreed staffing risk assessments and is likely to assist in more effective day-to-day monitoring of staff practice. Leaders have reviewed the organisation’s policies on the safe storage of records. There have been no further concerns in relation to the breaches of children’s data.

p.2

This monitoring visit

Leaders and managers provided essential training required for staff to meet a child’s safety needs. Leaders have further revised care planning processes to reduce the likelihood of any future delays in providing necessary training to staff.

p.2

This monitoring visit

Leaders and managers have improved the monitoring of agency staff recruitment checks. Further scrutiny is undertaken and reduces the likelihood of unsuitable adults working at the home. Leaders and managers now provide training to agency staff which is in accordance with the home’s model of care and behaviour management approaches.

p.2

This monitoring visit

The provider has instigated the process to voluntarily decommission this service and Ofsted has accepted this. Given the failure of the provider to fully meet all the steps outlined in both compliance notices, further enforcement action would have been likely.

p.2

Inspection date Inspection type Inspection judgement

23/01/2024 Full Inadequate 20/09/2022 Full Good 05/10/2021 Full Good Inspection report for children's home - monitoring visit: 2614508 3

p.2

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.3

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2614508 4

p.3

Children’s home details

Registered provider: Clearwater Care (Hackney) Ltd

p.4

Children’s home details

Registered provider address: 1st Floor, Minton Place, Victoria Street, Windsor SL4 1EG

p.4

Inspector

Mark Anderton, Social Care Inspector Inspection report for children's home - monitoring visit: 2614508 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5