Children's Home run by 360 Children’s Residential Services Limited in Devon

Assurance inspection report for children's home: 2731541 1 Registered provider: 360 Children's Residential Services Limited

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Inspected under the social care common inspection framework

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Information about this children's home

This home is operated by a private organisation and provides care for up to two children. The home and the manager were registered in July 2023. At the time of this inspection, one child was living in the home.

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Information about this children's home

Date of last inspection: 22 November 2023

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Information about this children's home

Judgement at last inspection: requires improvement to be good

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Information about this children's home

Enforcement action since last inspection: none

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Information about this inspection

At these inspections, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Assurance inspection report for children's home: 2731541 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Since the last inspection, one child has moved into the home. Managers carefully considered the child’s needs before they moved in, to ensure that they could be met by the staff team. The children’s guide has been updated, and a video was created about the home to help reduce any anxieties that the child may have had about moving into the home.

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Findings from the inspection

Managers have invested time with staff and reflected on the concerns identified at the previous inspection. This has strengthened care planning and support. For instance, managers and staff have discussed the importance of consistent boundaries for children and have implemented this into practice. In addition, staff have received training to increase their knowledge and skills.

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Findings from the inspection

The home is beautifully presented. It is decorated and furnished to a high standard. The child has personalised their bedroom and they have family photos framed in their bedroom. The child describes different moves in their life that negatively impact on their ability to develop a sense of belonging to their new home. They know that it will take time for them to feel settled and secure.

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Findings from the inspection

In these early stages, the child is responding to the care that is provided to them. The child has developed positive daily routines that are encouraged and supported by staff. When strategies are not effective, managers and staff quickly identify this and change their care to support the child. This has improved the child eating breakfast.

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Findings from the inspection

Daily records are detailed. They are written to the child and staff use positive language that provides a good understanding about the child’s daily life. For instance, one record referred to them as ‘having a blast’. These records show that the staff are proud of the child’s strengths and their achievements, and that positive relationships are developing.

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Findings from the inspection

The child is not in education. Staff provide meaningful education opportunities for the child each day. The work that is being completed by staff with the child is commendable. Staff engage the child in structured learning such as maths and English worksheets, they provide them with educational activities such as visiting museums and learning about fossils, and they deliver sessions about different topics such as the body and the digestive system.

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Findings from the inspection

Plans to identify a suitable education provision for the child are slow to progress. Despite the manager’s communication with partner agencies about the child’s lack of education provision, this has not been escalated effectively. Language used by the Assurance inspection report for children's home: 2731541 3 child shows that their self-esteem is affected by this uncertainty. They said to the inspector that they ‘just want to go to school’.

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Findings from the inspection

Staff support the child to spend time with their family. The manager said that they intend to discuss these plans with the child’s social worker as arrangements are not clearly defined for all family members. The child spends time away from the home. They attend a boxing club, a youth club, and they spend time with their girlfriend. The manager has oversight of these arrangements and they have explored potential risks. For instance, staff have been to the girlfriend’s home, and they have met with their parents to ensure that the children’s time together is appropriate.

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Findings from the inspection

Managers have implemented boundaries and restrictions to help keep the child safe. These are followed by staff. Restrictions and supervision around the child’s telephone use and online activities are implemented due to the risks identified. An incremental approach has been agreed to reduce these restrictions and a plan has been created with the child to help them understand each step forward.

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Findings from the inspection

There have been no significant incidents over this period. When the child has shown distress on two occasions, records show different staff responses to similar incidents. On one occasion, interventions did not help and support the child effectively. This was identified by the manager at the time of the incident.

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Findings from the inspection

The child’s plans do not always provide staff with specific strategies to respond to the child’s identified needs, and that were discussed by the manager and a staff team member. This is needed to ensure that care is always delivered effectively.

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Findings from the inspection

Managers have taken action to address the concerns identified at the previous inspection and no serious concerns were identified at this inspection.

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Inspection date Inspection type Inspection judgement

22/11/2023 Full Requires improvement to be good Assurance inspection report for children's home: 2731541 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(viii))

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Requirement Due date

In particular, the registered person should ensure that they challenge the relevant service effectively to ensure that the child’s education needs are met and to ensure that the child attends an education provision as soon as possible. 1 April 2024

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home. (Regulation 14 (1)(a))

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Requirement Due date

In particular, the registered person must ensure that care planning clearly defines the child’s needs and the support to be provided from staff. This should be planned and delivered effectively. 1 April 2024 Assurance inspection report for children's home: 2731541 5

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Children's home details

Registered provider: 360 Children's Residential Services Limited

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Children's home details

Registered provider address: 4 Minster court, Minster Court, Tuscam Way, Camberley, Surrey GU15 3YY

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Children's home details

Responsible individual: Richard Ellis-Tole

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Inspector

Louise Bacon, Social Care Inspector Assurance inspection report for children's home: 2731541 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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