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Early years · Early years complaint outcome

Kids Planet Lawley

Inspected 21 Dec 2023 · published 7 Dec 2023 · URN EY471213

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    21 Dec 2023

  • URN verified

    EY471213

Page 1 of 3
Page 1 of the report

Deep dive

What this report says

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Tone of the report

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+38Positivemore positive than 97% of reports of this type

Reads more warmly than most reports of this type.

Praiseeffectiveconsistentlyrobustimprovedsafetimelyswiftly
Criticismconcernsbelow

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Strengths

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Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 28 November 2023 and 3 December 2023, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 5 December 2023, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Summary of outcome

n improve staff's knowledge and understanding of risk assessment and ensure all reasonable steps are taken to identify, minimise or remove any risks to keep children safe

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Summary of outcome

n improve parent partnerships and share any relevant information in a timely manner, with particular regard to how risks within the nursery are managed

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Summary of outcome

n devise and implement a policy for the safe use of mobile phones and cameras in the setting.

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Summary of outcome

On 13 December 2023, we received concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 25 January 2024, we carried out an inspection and found the provider was not meeting some of these requirements. The report and inspection outcome will be published in due course. Following the inspection, we served a welfare requirements notice on 15 February 2024. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure procedures for risk assessment are effective so that any hazards that pose a risk to children's health and safety are swiftly identified, removed or minimised

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Summary of outcome

n ensure staff consistently follow robust procedures so that children's individual dietary needs are met

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Summary of outcome

n ensure that all staff, including apprentices, benefit from effective supervision to help them fully understand all aspects of their role and responsibilities

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Summary of outcome

n implement an effective key-person system to ensure each child's individual care and learning needs are consistently met, including those with SEND

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Summary of outcome

n ensure all relevant information is gained so complaints can be fully investigated.

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Summary of outcome

On 6 March 2024, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last inspection.

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Summary of outcome

On 6 March 2024, the provider responded to the actions set. We found that the provider had improved the use of risk assessment to ensure the environment and equipment are safe for children. The provider has made improvements so that staff consistently follow robust procedures to ensure children's dietary needs are met. They have taken action to ensure all staff, including apprentices, benefit from effective supervision to ensure they fully understand all aspects of their roles and responsibilities. We found that improvements have been made to the key person system to ensure each child's needs are met. The provider has improved the procedures for ensuring all relevant information is gathered so that complaints can be fully investigated.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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