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Social care · Children's home inspection (SCCIF)

Children's Home run by Orchid Care Ltd in Bury

Inspected 21 Feb 2024 · published 26 Mar 2024 · URN 2741493

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Summary

What we read, and from where

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  • Group verified

    Orchid Care Limited

  • Inspection date verified

    21 Feb 2024

  • Inspectors verified

    Stacey Ilaboya

  • Helped and protected verified

    Good

  • Leadership and management verified

    Requires improvement to be good

  • Overall effectiveness verified

    Good

  • Name on report verified

    2741493

  • URN verified

    2741493

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Each judgement on its scale, weakest to strongest.

  • OverallGood
  • Helped and protectedGood
  • Leadership and managementRI to be good

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+18Mostly positivemore positive than 28% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praisepositiveeffectivesupportivesafefeel safeenthusiasmindependentclear
Criticismrequires improvementconcernslimitednot yet

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings825w+33
  • What needs to improve400w−50

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
1,223
about usual (typical 1319)
Reading level
Hard
Flesch 49, typical 51
Average sentence
15 words
Next steps
5
typical 4
Hedged sentences
1%
“some”, “not always”, “most”…

Where the words go

Findings 52%What needs to improve 25%About the inspection 22%

Full report text

Inspection report for children’s home: 2741493 1 Registered provider: Orchid Care Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This children’s home is operated by a private organisation. The home provides care for up to four children who may have social and emotional difficulties.

p.1

Information about this children’s home

The previous registered manager left their role in October 2023. A new manager has been appointed and has applied to register with Ofsted.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers requires improvement to be good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: not previously inspected

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2741493 2

p.1

Overall experiences and progress of children and young people: good

The manager and staff develop positive and supportive relationships with the children they care for, built on trust and affection. Staff demonstrate a good knowledge and understanding of children’s individual needs. This helps staff to meet children’s needs well.

p.2

Overall experiences and progress of children and young people: good

The home is decorated nicely and has a relaxed atmosphere. The manager and staff have created a safe environment where children feel listened to and can express their wishes and feelings freely.

p.2

Overall experiences and progress of children and young people: good

The manager and staff promote children’s education. Staff are creative in the ways they support one child to fulfil their education timetable, using a variety of resources. This has helped the child to engage in learning.

p.2

Overall experiences and progress of children and young people: good

Children are supported to spend time with people who are important to them. Staff have good communication with family members. One social worker said, ‘Staff really support family time.’ This provides children with a support network where they feel safe to maintain relationships with people who matter the most to them.

p.2

Overall experiences and progress of children and young people: good

Children are supported to become more independent and develop new skills, depending on their age and understanding. Staff encourage children to tidy their bedrooms and identify foods they like. Staff support children to prepare meals and do their own laundry, which helps to promote their independence skills.

p.2

Overall experiences and progress of children and young people: good

Children access a range of activities, both inside and outside the home. Activities include walking, learning about health and beauty, baking and taking part in fitness, such as boxing. This encourages children to pursue hobbies and interests.

p.2

How well children and young people are helped and protected: good

Staff take the time to listen to children and help them to understand their emotions. There are clear routines and boundaries, which children understand and respond to well. One social worker said, ‘[Name of child] has a better routine with sleep and hygiene and is now sleeping really well, which says a lot about the structure.’

p.2

How well children and young people are helped and protected: good

Staff understand children’s risks and vulnerabilities. The children’s risk assessments are regularly updated and reviewed. Staff communicate regularly with children about any concerns and risky behaviours, which helps children to understand how to keep themselves safe.

p.2

How well children and young people are helped and protected: good

There has been a reduction in the number of missing-from-home incidents for one child since they moved into the home. Staff take time to talk to and educate children about the risks relating to being missing. Staff have a good understanding of the missing-from-home procedures. Inspection report for children’s home: 2741493 3 Positive recognition and praise outweigh negative consequences. The manager evaluates consequences for unwanted behaviour, ensuring that they are proportionate.

p.2

How well children and young people are helped and protected: good

There is good multi-agency working. The manager and staff work closely with professionals to ensure that children receive appropriate support.

p.3

How well children and young people are helped and protected: good

New staff are safely recruited to work at the home. Staff receive a comprehensive induction in their first week of employment, which helps to prepare them for their role. This is well received by staff, who said that the induction made them feel welcomed. One staff member said, ‘The induction was really informative.’

p.3

good

Directors are currently recruiting for a responsible individual. In the interim, the directors are actively involved in the home and are supporting the manager and staff. The manager is suitably experienced and qualified. The manager ensures that he is present in the home and is accessible to staff and children.

p.3

good

The manager and staff speak about the children with warmth and enthusiasm. The manager advocates well for children in all aspects of their lives, including education and care-planning.

p.3

good

The manager maintains good levels of communication with other professionals. One social worker said, ‘Communication is really good and consistent.’

p.3

good

Staff members have regular supervision and team meetings in line with the home’s statement of purpose. These provide opportunities for the staff to reflect on and develop their practice and ways to support the children. One member of staff said, ‘Team meetings are a place where you can express your views and ideas openly.’

p.3

good

Staff are provided with regular mandatory training. However, not all staff have received suitable first-aid training or training specific to the needs of the children in their care. This means that staff are not fully trained to meet the needs of the children in their care.

p.3

good

Internal monitoring systems are in place; however, these have not yet been fully used. This limits the scope to identify good practice and areas that need addressing or developing.

p.3

good

The location risk assessment could be strengthened by ensuring that the information is up to date and by seeking consultation from relevant people. Inspection report for children’s home: 2741493 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

An organisation may only carry on a home if—

p.4

Requirement Due date

each director of the organisation, except for a director who is the responsible individual, who is involved in the carrying on of a home by that organisation satisfies the requirements in paragraph (6); and

p.4

Requirement Due date

the organisation has notified HMCI of the name, address and position in the organisation of the responsible individual.

p.4

Requirement Due date

the individual is of integrity and good character;

p.4

Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2;

p.4

Requirement Due date

the individual is mentally and physically fit to carry on the home; and

p.4

Requirement Due date

the individual is financially fit to carry on the home.

p.4

Requirement Due date

satisfy the requirements in paragraph (5)(a) to (c); and

p.4

Requirement Due date

have the capacity, experience and skills to supervise the management of the home, or the homes, in respect of which the responsible individual is nominated. (Regulation 26 (4)(5) and (7)) 15 March 2024

p.4

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential; and 22 March 2024 Inspection report for children’s home: 2741493 5 promotes their welfare.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

p.5

Requirement Due date

In particular, the registered person must ensure that internal monitoring of the home is carried out and used to make improvements to the care provided.

p.5

Recommendations

 The registered person should ensure that they review the appropriateness and suitability of the location and premises of the home. When conducting the review, the registered person must ensure that information is up to date and consult, and consider the views of, each relevant person. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.1)  The registered person should ensure that staff can access appropriate resources and training to support the individual needs of the children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2741493 6

p.5

Children’s home details

Registered provider: Orchid Care Limited

p.6

Children’s home details

Registered provider address: 168 Seymour Grove, Manchester M16 9GR

p.6

Inspector

Stacey Ilaboya, Social Care Inspector Inspection report for children’s home: 2741493 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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