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Early years · Early years inspection (EIF)

Bright Horizons Raynes Park Day Nursery And Preschool

Inspected 13 Feb 2024 · published 25 Mar 2024 · URN 2556617

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Summary

Inadequate

Zoe Duggan

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Bright Horizons Family Solutions Limited

  • Group reference verified

    RP901358

  • Inspection date verified

    13 Feb 2024

  • Inspectors verified

    Zoe Duggan

  • Behaviour and attitudes verified

    Inadequate

  • Leadership and management verified

    Inadequate

  • Overall effectiveness verified

    Inadequate

  • Personal development verified

    Inadequate

  • Previous overall verified

    Requires improvement

  • Quality of education verified

    Inadequate

  • Postcode verified

    SW20 0QN

  • Name on report verified

    Bright Horizons Raynes Park Day Nursery And Preschool

  • URN verified

    2556617

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Hollow rings show the previous inspection, 2023.

  • OverallInadequate
  • Behaviour and attitudesInadequate
  • Leadership and managementInadequate
  • Personal developmentInadequate
  • Quality of educationInadequate

5% of comparable inspections in the last three years were graded Inadequate (17,905 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+13Mostly positivemore positive than 91% of reports of this type graded Inadequate
OutstandingGoodRIInadequate

Reads more warmly than most reports of this type graded Inadequate.

Markers show where typical reports of each grade sit.

Praisepositivehigh-qualityconsistentlyenjoyclearmake good progressenthusiasticeffectively
Criticismnot alwayscompromisedineffectiveinconsistentdisruptconcernnot clear

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsSafeguardingAbout the inspection positive critical
  • Findings826w−13
  • Safeguarding88w+81

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
880
about usual (typical 972)
Reading level
Fairly hard
Flesch 51, typical 51
Average sentence
15 words
Next steps
1
typical 1
Hedged sentences
20%
“some”, “not always”, “most”…

Where the words go

Findings 58%Safeguarding 6%About the inspection 36%

Full report text

Inspection of Bright Horizons Raynes Park Day Nursery And Preschool 3 Spencer Road, Raynes Park, LONDON SW20 0QN

p.1

Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Requires improvement

p.1

The provision is inadequate

Children are content and safe. Staff are enthusiastic, however, the quality of teaching is inconsistent. This means learning and development opportunities for the children are compromised. Staff set out activities with clear intent, however, staff with younger children can dominate activities, not allowing them to follow their own ideas at their own pace. This lessens opportunity for exploration and learning.

p.2

The provision is inadequate

High noise levels in the baby room distract children from being able to concentrate. Some staff speak loudly over children, not listening for their response. Some staff consistently narrate what is happening, pose questions and quickly answer with no pause for thought. Staff do not always recast words back to younger children to clarify their speech.

p.2

The provision is inadequate

Some staff can make decisions for children, for example, removing paper when a child is still busy or choosing paint in favour of one a child has chosen. Some staff interrupt children when they are busy, disturbing their play and breaking their engagement. Some staff try to entice children into playing what they want them to do without taking into account what the children are already doing.

p.2

The provision is inadequate

Staff in the younger rooms do not show a good understanding of how to manage behaviour. This means that younger children are unsure of expectations and are not given a clear message. Unwanted behaviour is not always seen or challenged effectively, and this means learning can be disrupted. However, staff in the pre- school room give clear expectations; therefore, the room is calm and the children are engaged.

p.2

need to do better?

n At the previous inspection, the provider was set actions to improve the quality of teaching and learning. Despite some effort to improve, this has not been achieved. Staff have regular supervisions and opportunities for training. However, training is not sharply focused on individual learning needs, making it ineffective. This has a direct impact on the quality of education and experiences for all children. n Staff observe children and use their knowledge of the children to create activities. Staff make use of assessment to think of next steps for their key children. Staff take time to create attractive activities for the children. However, some staff do not always show an understanding of how children learn. Staff in younger rooms can dominate activities, meaning opportunities for exploration and learning are lost. n Generally, staff are positive towards the children and are affectionate. However,

p.2

need to do better?

13 February 2024 staff frequently pick up young children without consent. This can disrupt learning or can take away autonomy. For example, not giving children the opportunity to self-regulate. n Parents are happy with the way information is shared by the nursery. Parents report good relationships with friendly staff and enjoy seeing photographs and reading regular updates of what children enjoy during the day. Parents appreciate staff taking a gradual approach to help children with transitions, such as moving from the baby to toddler room. Staff manage this well, ensuring that children are not rushed and are familiar with the next move before making it. n Management report positive relationships with outside professionals and value support from the local authority. Staff work together with outside professionals to make plans for those children who may need additional support, including children with special educational needs and/or disabilities. Staff share

p.2

need to do better?

information with parents to help promote consistency. n Staff in the pre-school room respond to the interests of children by providing coloured sand to scoop into home-made paper cones. Pre-school children engage well and focus on using their fine motor skills to scoop the sand into the cones, pretending it is ice cream. They concentrate well and use their imagination, offering each other delicious flavours. Staff place pictures of ice cream in the home corner to spark their imagination. n Staff in younger rooms do not always tune into children's needs. Eager staff are generally quick to pay attention to children, however, they do not take time to consider what the children are telling them or what they want. Staff frequently speak over children; they do not always listen to babble or give young children time to speak. This means opportunities for language development are lost. Staff do not always give younger children the tools to think creatively or critically as

p.3

need to do better?

they direct children's play. n Staff show a clear understanding of safeguarding and what to do should there be a concern. Staff know signs and symptoms of abuse and understand how to follow up any reports made. Staff feel confident to whistle-blow and know how to follow the procedure. The provider follows a robust safer recruitment process and ensures that staff are trained in paediatric first aid. Parents share information with staff about children's care and health needs. Staff manage allergies of children well.

p.3

Safeguarding

The arrangements for safeguarding are effective.

p.3

Safeguarding

There is an open and positive culture around safeguarding that puts children's interests first.

p.3

Due date

take action to identify and enable staff training needs to ensure all children receive consistent high-quality care and education 23/02/2024

p.4

Due date

take action to identify and enable staff training needs to ensure consistently high-quality teaching and interactions to help all children make good progress in their learning and development 23/02/2024

p.4

Due date

ensure staff use a consistent approach in managing children's behaviour to help children understand the expected behavioural boundaries. 23/02/2024

p.4

Setting details

Unique reference number 2556617 Local authority Merton Inspection number 10282932 Type of provision Childcare on non-domestic premises

p.5

Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

p.5

inspection

Total number of places 62 Number of children on roll 51 Name of registered person Bright Horizons Family Solutions Limited

p.5

reference number

Telephone number 020 3780 3048 Date of previous inspection 23 February 2023

p.5

Information about this early years setting

Bright Horizons Raynes Park Day Nursery And Preschool registered in 2019. It is located in Raynes Park, in the London Borough of Merton. The nursery operates each weekday, from 7.30am to 6.30pm, throughout most of the year. The provider employs 25 members of staff, 17 of whom hold childcare qualifications from level 2 to level 6. The nursery receives funding for the provision of early education for children aged three and four years.

p.5

Inspection activities

n The inspector discussed any continued impact of the pandemic with the provider and has taken that into account in their evaluation of the provider. n The inspector observed the quality of interactions between staff and children. n The inspector observed the quality of the education being provided across the pre-school, both indoors and outdoors, and assessed the impact on children's learning. n The inspector and manager carried out a joint observation in the pre-school room. n Parents shared their views of the setting with the inspector. n The manager joined the inspector on a learning walk and talked to the inspector about the nursery. n The inspector talked to staff at appropriate times during the inspection and took account of their views.

p.6

Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

p.6

Inspection activities

13 February 2024 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspection activities

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p.7

Inspection activities

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p.7

Inspection activities

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Inspection activities

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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