Children's Home run by HAVEN CARE GROUP LIMITED in Leicestershire

Inspection report for children’s home: 2731378 1 Registered provider: Haven Care Group Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. It is registered to provide care for up to three children with learning disabilities. There was one child living at the home at the time of the inspection.

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Information about this children’s home

The home is led by a registered manager, who is currently away from the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2731378 2

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Overall experiences and progress of children and young people: good

The child is happy at this home. Staff have created a calm atmosphere and an ethos of positivity. The child is very comfortable with the staff and enjoys being with them. He knows who to go to for help and support. He said, ‘I really like it here, it’s great.’

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Overall experiences and progress of children and young people: good

The child’s care plan is detailed. It gives clear advice to staff in respect of all aspects of the child’s life. The child also has a creative and helpful ‘come and meet me’ plan. It is a good summary of the child’s plan, with pictures and short sentences. This helps the child to understand his routines and how staff will care for him.

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Overall experiences and progress of children and young people: good

Staff listen to and respect the child’s wishes and feelings. Key-work sessions are very regular and specific to the child’s individual needs. Staff designed one excellent session called ‘what I love about you’ to raise the child’s self-esteem. Additionally, a ‘home get together’ meeting between staff and the child gives time for the child to plan the week ahead. He chooses activities and meals and shares how he is feeling about the home.

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Overall experiences and progress of children and young people: good

The child’s education is a high priority. Owing to his specific needs, the staff from the home support him in school. As a result, the child has progressed from having part-time home tutoring to attending school full time.

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Overall experiences and progress of children and young people: good

Staff help the child to lead a healthy lifestyle. Staff work with him to prepare a menu of home-cooked food. The child greatly enjoys helping the staff with the cooking and baking. He also takes part in activities that involve exercise. This includes several boxing club sessions each week, going to the gym, and enjoying walks. Therefore, the child remains healthy, and he also has fun.

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Overall experiences and progress of children and young people: good

Staff understand how to communicate with the child well. Staff help the child to make more-complex choices with short sentences and the use of pictures. This helps the child to understand things better and be involved in decision-making about his life.

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How well children and young people are helped and protected: good

Staff understand the specific risks that affect the child’s life. The child’s individual risk assessments are detailed. The documents guide staff to how to recognise and respond to known risks. Therefore, staff understand risk well and how to keep the child and others safe.

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How well children and young people are helped and protected: good

Staff understand the specific needs of the child very well. This is particularly important to ensure that staff help and protect him and others. Staff supervise the child both in the home and when in the community. As a result, the child does not go missing from the home. However, staff understand the clear procedures and policies to follow should this ever happen. This creates an additional layer of safety. Inspection report for children’s home: 2731378 3 Staff understand how the child sometimes communicates his feelings through his behaviours. They know him well and how to respond to him positively. Consequently, staff have not needed to use physical intervention. Staff have received training in de-escalation and safe physical intervention should it be necessary. Staff have also received additional training with regards to the child’s specific needs.

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How well children and young people are helped and protected: good

An independent advocate supports the child. This provides good additional support. This is particularly important due to the child’s vulnerabilities and individual needs.

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How well children and young people are helped and protected: good

The manager and responsible individual have ensured that safe recruitment processes are used when appointing new staff. This helps to ensure that only those staff assessed as being safe to work with children are employed in the home.

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The effectiveness of leaders and managers: good

The registered manager is currently away from the home. An interim manager had been providing effective leadership in the interim. However, they have now left, and another interim manager has been appointed.

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The effectiveness of leaders and managers: good

An experienced responsible individual, with the support of a manager from another home, provides effective support to the staff. Staff say that they can contact the responsible individual at any time about anything they need. They also feel supported by the team leaders and other colleagues. As a result, staff feel valued and well equipped to undertake their role.

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The effectiveness of leaders and managers: good

Staff say that they love working at this home and for this company. Staff praise the management for the support they receive. The managers and staff have created an emotionally warm and homely environment. Staff are proud of the progress the child is making. They enjoy being with him. One member of staff said, ‘I love working here. Absolutely love it.’

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The effectiveness of leaders and managers: good

The manager ensures that staff receive regular, reflective, effective one-to-one supervision sessions. As well as discussing practice, there is also a focus on supporting the staff member in respect of their well-being. Managers support staff to develop their practice in a caring and kind way.

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The effectiveness of leaders and managers: good

Monthly team meetings enable discussions to take place regarding everything about the child and operational issues. The meetings also provide time for sharing learning and research. This helps the staff to develop together as a team.

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The effectiveness of leaders and managers: good

The manager ensures that all staff complete a comprehensive induction and training programme. This includes training that is specific to the individual needs of the child and their specific learning disabilities. The responsible individual has recently developed a new training programme to focus further on staff development and learning. Inspection report for children’s home: 2731378 4 The manager uses thorough quality assurance processes. This includes a manager’s monthly audit and daily and weekly checks. The responsible individual also completes regular audits. The manager records a review of all key-work logs and other documents to ensure that the quality of practice remains good. Therefore, the manager has good oversight of the care and protection of the child. Inspection report for children’s home: 2731378 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report for children’s home: 2731378 6

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Children’s home details

Registered provider: Haven Care Group Limited

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Children’s home details

Registered provider address: Haven Care Group, Unit 6, Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Inspector

Shaun Caplis, Social Care Inspector Inspection report for children’s home: 2731378 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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