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Social care · Social care monitoring visit

Horizon Supported Accommodation West Midlands

Inspected 20 Feb 2024 · published 22 Mar 2024 · URN 2748709

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Summary

No overall grade in this framework

Debbie Holder (lead), Jenny Fenlon

What we read, and from where

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  • Group verified

    Horizon Supported Accommodation Limited

  • Inspection date verified

    20 Feb 2024

  • Inspectors verified

    Debbie Holder, Jenny Fenlon

  • Postcode verified

    CV6 5SF

  • Name on report verified

    Horizon Supported Accommodation West Midlands

  • URN verified

    2748709

Page 1 of 5
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−27Mixedmore positive than 52% of reports of this type

In line with other reports of this type.

Praisehappylimitedsafeaccurate
Criticismconcernsnot alwaysvariablenot safe

How the report reads, start to finish

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FindingsWhat needs to improveAbout the inspection positive critical
  • Findings407w−19
  • What needs to improve127w−33

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
5
Words of findings
534
about usual (typical 566)
Reading level
Hard
Flesch 43, typical 46
Average sentence
16 words
Next steps
1
typical 5
Hedged sentences
9%
“some”, “not always”, “most”…

Where the words go

Findings 50%What needs to improve 16%About the inspection 35%

Full report text

Inspection report for supported accommodation provider - monitoring visit: Horizon Supported Accommodation West Midlands Horizon Supported Accommodation West Midlands

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Office GW7, 101 Lockhurst Lane, Great Heath, Coventry CV6 5SF

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Inspected under the social care common inspection framework

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provider

A private provider owns and operates this supported accommodation service. The service provides up to 50 single occupancy supported accommodation units and up to 27 shared properties that are not limited to looked after children and care leavers.

p.1

provider

The registered manager resigned on 14 November 2023. A new manager started work on 1 December 2023 and is in the process of registering with Ofsted.

p.1

This monitoring visit

Ofsted carried out a monitoring visit to this provider on 2 January 2024. This was in response to whistle-blowing concerns about the condition of some of the accommodation and the quality of support provided to children.

p.1

This monitoring visit

At that visit, one property was seen that was not safe, clean or well maintained. Support plans lacked detail and support sessions were not targeting key areas of need or risk. As a result, children were not receiving support in the areas where they need it most.

p.1

This monitoring visit

Ofsted issued compliance notices in respect of the accommodation standard and the support standard. This latest monitoring visit took place to review the progress made against the two compliance notices.

p.1

This monitoring visit

The provider has taken steps to review the standard of accommodation. Leaders and managers have completed a comprehensive review of each property and an action Inspection report for supported accommodation provider - monitoring visit: Horizon Supported Accommodation West Midlands plan is being implemented to make the required improvements. Properties visited were safe and clean, and improvements were ongoing. Children said that they were happy with their accommodation.

p.1

This monitoring visit

Children’s support plans have been reviewed and now contain accurate and up-to- date information about their individual support needs and risks. However, there is no evidence that children have contributed to, or had sight of, these plans.

p.2

This monitoring visit

Children are benefiting from regular support sessions. However, these sessions are not always focused on the child’s key support needs and the standard of recording is variable. This continues to be an area of ongoing development.

p.2

This monitoring visit

Leaders and managers are making better use of monitoring systems to maintain good oversight and promote improvement. Sufficient progress has been made to meet the two compliance notices. The requirement relating to the support of children remains in place. Inspection report for supported accommodation provider - monitoring visit: Horizon Supported Accommodation West Midlands

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.3

Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

p.3

Requirement Due date

ensure that children are supported to understand and manage the impact of any experience of abuse or neglect. (Regulation 7 (1) (2)(b)(n)) 8 April 2024

p.3

Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

p.3

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Horizon Supported Accommodation West Midlands

p.3

Supported accommodation provider details

Registered provider: Horizon Supported Accommodation Limited

p.4

Supported accommodation provider details

Registered provider address: Horizon Care & Education Group, Unit 12, Prospect Business Park, Longford Road, Cannock WS11 0LG

p.4

Inspectors

Debbie Holder, Social Care Inspector Jenny Fenlon, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Horizon Supported Accommodation West Midlands to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.4

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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