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Social care · Social care assurance visit

Children's Home run by Trafford Borough Council in Trafford

Inspected 30 Jan 2024 · published 20 Mar 2024 · URN SC032475

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Summary

No overall grade in this framework

Alexandra Pearson (lead), Sally Griffiths

What we read, and from where

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  • Group verified

    Trafford Borough Council

  • Inspection date verified

    30 Jan 2024

  • Inspectors verified

    Alexandra Pearson, Sally Griffiths

  • Name on report verified

    SC032475

  • URN verified

    SC032475

Page 1 of 10
Page 1 of the report

Deep dive

What this report says

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Tone of the report

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−58Criticalmore positive than 12% of reports of this type

Reads more critically than most reports of this type.

Praisesafeeffectiveeffectivelyimprovedconsistentdelay
Criticismharmat riskseriousconcern

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w0
  • What needs to improve878w−58

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

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Pages
10
Words of findings
899
longer than usual (typical 479)
Reading level
Fairly hard
Flesch 51, typical 47
Average sentence
17 words
Next steps
8
typical 4
Hedged sentences
2%
“some”, “not always”, “most”…

Where the words go

Findings 1%What needs to improve 45%About the inspection 54%

Full report text

Assurance inspection report for children’s home: SC032475 1 SC032475

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Registered provider: Trafford Borough Council

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a local authority. It provides care for up to five children who may have social and emotional difficulties and/or a learning disability.

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Information about this children’s home

The manager registered with Ofsted in May 2023.

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Information about this children’s home

Date of last inspection: 31 October 2023

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC032475 2

p.1

Findings from the inspection

We identified widespread concerns in relation to the care and protection of children at this assurance inspection.

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Findings from the inspection

This visit took place to consider specific concerns that were notified to Ofsted.

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Findings from the inspection

Since the last inspection, two children have moved out of the home and four children have moved in. Three of these children moved into the home under emergency arrangements. Managers have not consistently considered the impact on the children already living at the home, in line with the home’s statement of purpose. Managers report that senior leaders did not listen to their concerns about the needs of the children who were identified to be placed together in the home.

p.2

Findings from the inspection

There have been three known incidents of children setting fires in the home. However, during the inspection, remnants of ash were found in four of the children’s bedrooms, indicating that something had been burned. Staff were not able to provide an explanation for this. Children also regularly choose not to participate in fire drills. Managers have failed to implement clear strategies for staff to follow to reduce these risks. Limited follow-up action has been taken to help children understand the potential risk from fire setting.

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Findings from the inspection

Not all staff have completed physical intervention and administration of medication training. This means that some staff do not have the required skills to meet the needs of all of the children currently living in the home.

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Findings from the inspection

The administration of controlled medication for one child was not provided in accordance with the provider’s own policy. Record-keeping is poor, and the staff were unable to confirm if a child’s medication had been administered. Managers and staff do not have a clear understanding of medication process and procedures and the potential impact on children.

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Findings from the inspection

When children go missing from home, staff do not always take effective action in line with children’s missing-from-home risk assessments. When children return home under the influence of substances, staff do not take action to ensure that children’s safety is prioritised. This leaves children at risk.

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Findings from the inspection

On one occasion, a bladed weapon was found in a child’s bedroom. The registered manager failed to work with the local authority social worker to assess this risk or fully consider the actions required to keep the child and others safe.

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Findings from the inspection

Leaders and managers do not take effective action in response to incidents of bullying. One child has experienced significant bullying, including reports that items of clothing have been taken from their bedroom by children and being physically assaulted. Not all staff understand the bullying policy or what action should be taken to address incidents of bullying. Assurance inspection report for children’s home: SC032475 3 Not all serious incidents have been notified to Ofsted. This means that Ofsted is unable to scrutinise information in a timely manner to ensure that children are kept safe.

p.2

Findings from the inspection

When bedroom searches are undertaken, staff do not capture the views of children and whether they have consented to the room search. This is a missed opportunity to ensure that children understand the reasons for room searches being conducted.

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Findings from the inspection

During the inspection, the bathroom door was found to be locked. This denies children access to all areas of their home. This is not kept under review by managers, and children’s plans do not identify any safeguarding concerns that necessitate this limitation. Some areas of the home environment are unsafe, including several windows throughout the home that were broken. Furthermore, the home is not well maintained, and children’s bedrooms are unclean and do not have sufficient bedding. This does not provide a homely environment for the children to live in.

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Findings from the inspection

Due to the serious and widespread concerns identified during this inspection, notice to urgently vary the conditions of registration from five children to three children has been issued. A compliance notice under regulation 12, the protection of children standard, has also been issued.

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Findings from the inspection

The requirement previously issued under regulation 36 was not met, and so it is restated. Assurance inspection report for children’s home: SC032475 4

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Inspection date Inspection type Inspection judgement

31/10/2023 Full Good 06/12/2022 Full Good 12/10/2021 Full Good 21/01/2020 Full Good Assurance inspection report for children’s home: SC032475 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

*The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm; 11 March 2024 Assurance inspection report for children’s home: SC032475 6 that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; and

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(d)(e))

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

feedback on the experiences of children, including complaints received and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(c)(e)(f)(g)(i)(ii)(h)) 11 March 2024

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Requirement Due date

children can access all appropriate areas of the children’s home’s premises; and

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Requirement Due date

any limitation placed on a child’s privacy or access to any area of the home’s premises— 11 March 2024 Assurance inspection report for children’s home: SC032475 7 is kept under review and, if necessary, revised. (Regulation 21 (b)(c)(iii))

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home.

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Requirement Due date

In particular the registered person must ensure that—

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Requirement Due date

medicine which is prescribed for a child is administered as prescribed to the child for whom it is prescribed and to no other child; and

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Requirement Due date

a record is kept of the administration of medicine to each child. (Regulation 23 (1) (2)(b)(c)) 11 March 2024

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Requirement Due date

After consultation with the fire and rescue authority, the registered person must—

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Requirement Due date

take adequate precautions against the risk of fire, including the provision of suitable fire equipment in the children’s home;

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Requirement Due date

make arrangements for persons working at the home to receive suitable training in fire prevention; and

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Requirement Due date

ensure, by means of fire drills and practices at suitable intervals, that persons working at the home and, so far as reasonably practicable, children are aware of the procedure to be followed in case of fire. (Regulation 25 (a)(c)(d)) 11 March 2024

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child; and

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Requirement Due date

are kept up to date. (Regulation 36 (1)(a)(b))

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Requirement Due date

This is a repeat requirement. 11 March 2024

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; and 11 March 2024 Assurance inspection report for children’s home: SC032475 8 there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(b)(e))

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Requirement Due date

*These requirements are subject to a compliance notice.

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Recommendation

 The registered person should ensure that any child who has been held is given the opportunity to express their feelings about their experience, ideally within 24 hours of the physical intervention. In some cases, children may need longer to work through their feelings, so a record that the child has talked about their feelings should be made no longer than five days after the physical intervention. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 50, paragraph 9.60) Assurance inspection report for children’s home: SC032475 9

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Children’s home details

Registered provider: Trafford Borough Council

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Children’s home details

Registered provider address: Town Hall, Talbot Road, Stretford, Manchester M32 0TH

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Inspectors

Alexandra Pearson, Social Care Inspector Sally Griffiths, Social Care Inspector Assurance inspection report for children’s home: SC032475 10 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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