Children's Home run by Flourish (Gloucestershire) Limited in Worcestershire

Inspection report for children’s home: 2742383 1 Registered provider: Flourish Gloucestershire Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private organisation. It is registered to provide care for up to three children with special educational needs and/or disabilities.

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Information about this children’s home

The manager registered with Ofsted in September 2023.

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Information about this children’s home

At the time of the inspection, three children were living in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: Not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2742383 2

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Overall experiences and progress of children and young people: good

This is the first inspection since the home opened in September 2023.

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Overall experiences and progress of children and young people: good

Children experience warm and nurturing relationships with staff and managers. Children feel secure with the adults in the home. Managers and staff support children in the home to explore their creativity. One child enjoys stargazing with their own telescope from their bedroom, and children create safe spaces and dens with staff’s encouragement. As a result, children feel valued.

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Overall experiences and progress of children and young people: good

Moves into the home are managed exceptionally well. Managers are creative and consistently plan moves for children that are individualised and child-centred. Recently, managers visited a child in their hometown and spent time establishing a relationship with them. This helped the child, who was anxious about the proposed move. As a result, the child was happy to move into the home and is settled.

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Overall experiences and progress of children and young people: good

Good health is promoted and all children are registered with relevant health services. Managers and staff support children to make progress with their health goals. One child who previously struggled with food portions is now making healthier choices. Managers implement clear strategies for the staff to follow, including regular key-work sessions with children about healthy food choices. This promotes children’s health and well-being.

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Overall experiences and progress of children and young people: good

Managers and staff recognise that education is important and consistently support children to make excellent progress. Managers ensure that children receive bespoke support packages. One child, who previously struggled in education, now has 100% attendance. Older children are aspirational about their futures and have a good understanding of the careers they can pursue.

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Overall experiences and progress of children and young people: good

Managers and staff provide children with positive experiences. Children enjoy a range of activities, including visiting theme parks and theatres, and also enjoy karaoke and dancing in the home. Children in the home develop their independence skills and receive incentives based on their individualised targets. This enables children to gain a sense of achievement when they are successful. A sibling of a child living in the home said, ‘I will say staff have changed my brother’s life. They have helped him develop independence and self-care skills and his confidence.’

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Overall experiences and progress of children and young people: good

The home is warm, modern and homely. Children are consulted about the décor in the home and their bedrooms are decorated to their own unique taste.

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How well children and young people are helped and protected: good

The managers ensure that risk assessments are clear and detailed for staff to follow. As a result, staff have a strong understanding of how to respond to any concerns and behaviours. The staff team members are consistent in their approach. Inspection report for children’s home: 2742383 3 There are clear and effective plans in place for self-injurious behaviours and crisis intervention. These plans are implemented by the management team. As a result, staff understand their roles during times of crisis for children. The manager is proactive and uses research-based training in ligature and self-harm incidents for children in care to enhance the skills of the staff team. The manager ensures that the staff team members are consistent in their approach and responses to children when they 'experience low moods and times of crisis.

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How well children and young people are helped and protected: good

Consequences are rarely used due to staff’s effective management of behaviours and children’s engagement. However, when consequences have been used, they are fair and proportionate. Debriefs take place with children to provide an opportunity for them to learn from their behaviours.

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How well children and young people are helped and protected: good

Children do not make complaints. However, they understand what to do if they are unhappy or worried. Managers operate an open-door policy. This enables children to feel safe and to talk to managers directly if they want to make a complaint.

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How well children and young people are helped and protected: good

Health and safety is well maintained in the home. Staff carry out regular health and safety checks to ensure that the home is physically safe.

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The effectiveness of leaders and managers: outstanding

The management team is inspirational and has high aspirations for children in the home. The manager and deputy manager have moved from a sister home in the company. Staff are positive about the support the management team provides. One staff member said, ‘The change in managers has had a significantly positive impact in the home. I cannot thank the management team enough for everything they have done; they have really gone above and beyond to make the home beautiful for the children.’

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The effectiveness of leaders and managers: outstanding

There is a structured induction plan in place for new starters. New staff are suitably trained and complete mandatory and bespoke training to meet the needs of the children. Staff have a good understanding of the children’s homes regulations and of keeping children safe in education. They understand the statement of purpose for the home.

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The effectiveness of leaders and managers: outstanding

Recruitment practices are safe and effective. Managers assure themselves that staff are suitable and the best fit for the role.

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The effectiveness of leaders and managers: outstanding

Staff receive high-quality supervision. Managers invest in staff’s development and ensure that they regularly check on staff’s well-being. As a result, staff enjoy their roles and are committed to providing a high quality of care for children.

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The effectiveness of leaders and managers: outstanding

Team meetings provide an opportunity for group discussions and learning. Staff have regular consultations with the clinical team to enhance their knowledge of working effectively with children. The manager regularly researches relevant topics Inspection report for children’s home: 2742383 4 which aid the team’s development, including language used towards children in care, care reviews and children’s mental health.

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The effectiveness of leaders and managers: outstanding

Managers have a sound knowledge of the strengths of the home and areas for development. Detailed audit systems enable managers to have a detailed oversight of care practices. This ensures that children receive care that enables them to achieve the best outcomes.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2742383 5

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Children’s home details

Registered provider: Flourish Gloucestershire Limited

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Children’s home details

Registered provider address: 27 Westend Office Suites, Westend, Stonehouse GL10 3FA

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Children’s home details

Responsible individual: Samantha Summers

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Inspector

Chanel Bryant, Social Care Inspector Inspection report for children’s home: 2742383 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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