Children's Home run by Safe Haven Adolescent Care Group Limited in Nottinghamshire

Inspection report for children’s home: 2740392 1 Registered provider: Safe Haven Adolescent Care Group Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in September 2023 and is owned and operated by a private company. It provides care for up to two children who may experience social and emotional difficulties. At the time of the inspection, two children were living in the home.

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Information about this children’s home

The registered manager is dual registered with another home in the same organisation.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: not previously inspected

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outstanding

Overall judgement at last inspection: not applicable

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outstanding

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2740392 2

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outstanding

Children benefit from having exceptionally strong relationships with staff. The staff provide care that consistently exceeds expectations. Children’s needs, wishes and feelings are at the centre of everything that staff do. As a result, children experience a sense of belonging, feel loved and safe and are happy.

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outstanding

The home follows a therapeutic model of care. This approach is woven into all aspects of care, including recording, and applied consistently by staff. Staff demonstrate an excellent understanding of the approach and why it works for children.

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outstanding

Children live in a warm and welcoming environment. Bedrooms are personalised to reflect children’s individual interests. Photos of important people and memorabilia are used effectively as wallpaper in one child’s bedroom.

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outstanding

Staff work in partnership with children’s families, schools, social workers and other professional agencies to ensure that children benefit from receiving effective help and the best possible all-round support. One parent said, ‘Everyone does everything they can and they (staff) go above and beyond.’ A therapist shared how impressed they have been by the ‘nurturing, caring and therapeutic stance’ from managers and staff.

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outstanding

Children have well-planned moves into the home. Both children living in the home have moved from another of the provider’s homes, as part of progressing their care plans. Managers and senior leaders developed this home with the sole purpose of supporting children who were already in their care to continue making progress. Staff who had already developed exceptionally strong relationships with each child in their previous home have moved with them to this home. One member of staff said they wanted to ensure that the child had adults they trust with them when moving. One child said, ‘Everyone (staff) has changed my life for the better.’

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outstanding

Children are helped to spend time with people who are important to them. Staff extend this help and support to families, which means that relationships children have with people who are important to them have flourished. Children have positive peer friendships and enjoy spending time with their friends.

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outstanding

Children take part in a wide variety of activities and opportunities that reflect their age, interests and hobbies, such as ice hockey, youth groups and attending concerts. Staff make every effort to ensure that children are fulfilling their dreams and ambitions.

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outstanding

Staff support children with their education. One child has exceeded expectations, which has been celebrated by staff with the child. Where children struggle to attend Inspection report for children’s home: 2740392 3 or engage with school or college, staff advocate on their behalf. As a result, children access education in a way that suits their needs while ensuring that they make continued progress.

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outstanding

Staff work hard to keep children safe. Detailed and robust risk assessments for each child guide staff practice and clarify what actions they should take to safeguard children. Children are involved in developing their own risk assessments in relation to the support that helps them the best. Staff encourage children to reflect on their behaviours. One child shared how a few months ago they might have ‘stormed out’ of the home when struggling with their emotions. With help from staff, they are now able to sit and listen.

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outstanding

Children do not go missing from the home. However, risk assessments consider this, which ensures that staff know what action to take if this was to occur. Children have made no complaints or allegations against staff. Children are safe and protected, and risks are minimal.

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outstanding

Staff are committed and enthusiastic about achieving the best outcomes for children. They have an excellent understanding of children’s care plans. The manager and staff work together with external professionals and family members to progress care plans for children.

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outstanding

Safe use of the internet is a priority for children. Staff help children to develop an understanding of how to use the internet safely. A variety of learning methods are used, which are tailored to children’s individual needs. Staff support children to take risks appropriate to their age and level of understanding. Staff regularly discuss progress and worries and adapt support accordingly.

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The effectiveness of leaders and managers: outstanding

The manager and deputy manager have high expectations of staff and consistently high aspirations for children. They are ambitious, enthusiastic and experienced, and they ensure that the home is managed efficiently and effectively. They lead by example and ensure that staff have a clear sense of purpose and direction. Managers and staff are dedicated and committed to helping children achieve continuous progress.

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The effectiveness of leaders and managers: outstanding

Staff feel well supported by the manager, deputy manager and senior leadership team. Team meetings and professional supervision are frequent. The manager encourages staff to reflect on their practice and develop their professional knowledge. One member of staff said, ‘The management team at [name of home] really make everyone feel safe and secure, adults and children.’

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The effectiveness of leaders and managers: outstanding

The manager understands the importance of having thorough quality assurance systems. These systems enable the manager to continually evaluate the care and Inspection report for children’s home: 2740392 4 support children receive. Additionally, staff develop and improve their skills in providing care to children because of the constant re-evaluation processes. The manager and staff speak proudly of children’s achievements. As a result, children receive care that is kind and consistent and enables them to thrive.

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The effectiveness of leaders and managers: outstanding

Staff training and induction are effective. The training is enhanced by the knowledge shared by staff with the team. One child has contributed to developing training material for staff called ‘How to be the best carers’. The child shared their experiences, which helped staff to understand how it feels to be in care and what they can do best to support. This training is powerful, insightful and provides real perspective on a child’s journey of being in care. Inspection report for children’s home: 2740392 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2740392 6

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Children’s home details

Registered provider: Safe Haven Adolescent Care Group Limited

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Children’s home details

Registered provider address: 2 Whiting Street, Sheffield S8 9QR

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Children’s home details

Responsible individual: Christie-Lauren O’Connor

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Inspector

Kathryn Hurley, Social Care Inspector Inspection report for children’s home: 2740392 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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