Children's Home run by Chamberlain Residential Care LTD in Wolverhampton

Inspection report for children’s home: 2659259 1 Registered provider: Chamberlain Residential Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home was registered with Ofsted in June 2022 and is privately owned. It provides care for up to two children who have experienced childhood instability which has resulted in trauma and associated complex behaviours.

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Information about this children’s home

The manager registered with Ofsted on 29 June 2022. She has an appropriate qualification and is suitably experienced.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 27 February 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2659259 2

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Inspection date Inspection type Inspection judgement

27/02/2023 Full Good Inspection report for children’s home: 2659259 3

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Overall experiences and progress of children and young people: good

Two children who are related continue to live in the home. The manager, staff and professionals who support the children recognise the progress both children have made since moving into the home. The manager and staff speak highly of the children and the positive relationships they have formed with them. This was reciprocated by both children when they spoke with the inspector.

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Overall experiences and progress of children and young people: good

The children attend schools specific to their individual learning needs. Staff promote the importance of education and they work well with the children’s teachers. As a result, both children’s attendance at school is good and they have career aspirations. These are supported and encouraged by the manager and staff. To develop one child’s interest in barbering, the manager has purchased a mannequin head and barbering equipment. One child’s education report showed that the child is above target in most of their subjects. The registered manager actively requests for children’s education to be reviewed and for plans to be updated.

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Overall experiences and progress of children and young people: good

The registered manager ensures that children’s views on who they want to keep in touch with are considered by professionals. Staff provide emotional support to children when they are worried about people they care about. This practice helps children to develop their resilience and make sense of difficult situations. Parents said that they are happy with the care their children receive and would like more updates about their children’s experiences.

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Overall experiences and progress of children and young people: good

Staff understand and implement children’s individualised routines well. This ensures that children understand what is expected and contributes to them feeling safe and well cared for. Children regularly participate in completing chores around the home to help them to develop skills that they will need as they reach adulthood.

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Overall experiences and progress of children and young people: good

One child has joined a local football team and enjoys spending time with his friends. The other child is supported to explore their interest in golf. The registered manager and staff are motivated to provide children with a wide range of positive experiences. Since the last inspection, they have walked up Snowdon and enjoyed holidays within the United Kingdom.

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Overall experiences and progress of children and young people: good

Children are in good health. They are registered with local health services and, with support from staff, access these when required. The registered manager ensures that targets identified within the children’s health plans are achieved without delay. Staff understand the importance of positive emotional health and well-being. Each child has an individual system in place to help them to communicate their thoughts, feelings and worries. Inspection report for children’s home: 2659259 4

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How well children and young people are helped and protected: good

The registered manager and staff have a good understanding of children’s past and current behaviours and risks. Assessments for both children show a reduction in behaviours and risks displayed. For example, since moving into the home both children no longer leave the home without permission and there has been a significant reduction in aggressive behaviours towards staff and each other.

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How well children and young people are helped and protected: good

Children respond well to reward systems that are used by staff to motivate children to develop socially acceptable behaviours. Since the last inspection, it has not been necessary to use physical intervention. On the rare occasion staff use consequences, they are monitored and reviewed by the registered manager.

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How well children and young people are helped and protected: good

Staff are clear about procedures for responding to concerns about the safety of a child.

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How well children and young people are helped and protected: good

Safe recruitment practices are implemented by the registered manager. This reduces the risk of children being cared for by unsuitable adults.

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How well children and young people are helped and protected: good

The design and furnishing of the home make it a welcoming and inviting place to spend time. It is decorated and maintained to a good standard. This means children invest in their home and are less likely to accidently hurt themselves.

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How well children and young people are helped and protected: good

Children have completed work on internet safety and do have access to electronic devices that can access the internet. The registered manager has not applied all reasonable preventive measures, such as use of parental controls. Systems to keep children safe online, such as visual checks of devices, are reactive and have identified occasions when children have received inappropriate content.

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The effectiveness of leaders and managers: good

Children benefit from been cared for by a consistent staff team whose members work well together.

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The effectiveness of leaders and managers: good

Staff feel supported by the registered manager, who is keen to support staff to develop and progress within the organisation. Staff receive supervision monthly, and they are appraised annually. Team meetings also take place on a regular basis. These systems provide opportunity to reflect on practice and agree on how to support children who live in the home.

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The effectiveness of leaders and managers: good

The registered manager ensures that unqualified staff are supported to complete a relevant qualification within the expected timescales. She ensures that all staff are inducted into the home and receive training that supports them to deliver safe care that is individual to the needs of the children.

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The effectiveness of leaders and managers: good

Staff understand processes for raising concerns that relate to a person who is in a position of trust. For example, the registered manager shared a concern from a staff member appropriately and worked with external agencies to agree actions to be Inspection report for children’s home: 2659259 5 completed. The provider led a thorough investigation and shared the findings with relevant individuals.

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The effectiveness of leaders and managers: good

Children’s records are kept on an electronic recording system that can be accessed and amended by any staff member who works within the organisation. During the inspection, a child’s plan had been modified by a person who was not working in the home at the time. The responsible staff member had not recorded that the review had taken place. Therefore, the registered manager was not able to easily identify the person or what information had been amended, if any.

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The effectiveness of leaders and managers: good

On occasions, staff record information about the children’s day in advance, with a view to amending this if anything different happens. This has the potential for information about children to be incorrectly recorded and reduces the registered manager’s ability to effectively monitor the experiences of children who live in the home. Inspection report for children’s home: 2659259 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(f)(h)) 8 March 2024

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry.

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Requirement Due date

securely in the children’s home during the period when the child to whom the case records relate is accommodated there. (Regulation 36 (1)(a)(b)(c) (2)(c)) 8 March 024 Inspection report for children’s home: 2659259 7

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Recommendations

 The registered person should consider whether and how it can support the child to access a computer and the internet safely. (Guide to the Children’s Homes Regulations, including quality standards’, page 29, paragraph 5.19)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2659259 8

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Children’s home details

Registered provider: Chamberlain Residential Care Ltd

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Children’s home details

Registered provider address: 109 Sledmore Road, Dudley DY2 8DZ

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Inspector

Helen Dunn, Social Care Inspector Inspection report for children’s home: 2659259 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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