Children's Home run by Parkview Care (Broadstairs) Limited in Kent

Inspection report for children’s home: 1258386 1 Registered provider: Parkview Care (Broadstairs) Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and run by a private organisation, providing care for up to three children. According to the home’s statement of purpose, it adopts an approach to childcare with a focus on understanding the holistic needs of children and seeking to understand their presentations within the context of adverse experiences and trauma. This provider states it specialises in working with children with emotional and behavioural difficulties. One child was living in the home at the time of the inspection.

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Information about this children’s home

The registered manager was registered with Ofsted in February 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 31 January 2023

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1258386 2

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Inspection date Inspection type Inspection judgement

31/01/2023 Full Requires improvement to be good 10/08/2021 Full Good 20/02/2020 Interim Declined in effectiveness 17/12/2019 Full Requires improvement to be good Inspection report for children’s home: 1258386 3

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Overall experiences and progress of children and young people: good

There were no children living in the home from February 2023. The home reopened in September 2023. This decision was made by the organisation to complete needed renovation work and help recruit and train a full staff team.

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Overall experiences and progress of children and young people: good

Since the last full inspection in January 2023, three children have moved into the home. Two of these children have since moved on, one child in a planned way. The other child left the home due to staff being unable to safely manage the child’s behaviour. The registered manager has completed a good review of the child’s progress and experiences while in the home and has identified some key learning points for development, such as wider staff training and staff recruitment standards.

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Overall experiences and progress of children and young people: good

The registered manager completes good assessments of children’s needs based on information shared from the placing authorities. He has considered children’s risks and vulnerabilities against other children living in the home. When needed, the registered manager reviews assessments as new behaviours and risks emerge. This approach quickly highlights when additional support is needed, for example higher staffing ratios.

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Overall experiences and progress of children and young people: good

One child is making progress relevant to their experiences, needs and time spent living in the home. Staff provide a range of positive and first-time experiences such as swimming lessons and attending rugby matches. These opportunities are broadening the child’s experiences and installing positive childhood memories.

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Overall experiences and progress of children and young people: good

Staff are creative in how they get important messages across to children. They spend time talking to children and provide educational resources to inform their conversations and topics such as ‘what is racism’ and ‘what makes up our identity’. This helps children understand each other’s beliefs, customs, and family heritage.

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Overall experiences and progress of children and young people: good

Staff support one child to see their family members regularly. This is helping the child build on their family relationships, in a familiar setting, and with staff support. For the first time in six years, the child returned home over the Christmas period. The child told the inspector this made them very happy.

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Overall experiences and progress of children and young people: good

There are locks on children’s bedroom doors and children are responsible for managing their key. However, if children are unable to safely manage this responsibility, staff open their doors for them. For one child, this means they must seek permission from staff to enter their room. The registered manager agreed this approach needs review and there are plans to discuss this with staff at the next team meeting. Inspection report for children’s home: 1258386 4

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How well children and young people are helped and protected: good

Staff working in the home are clear about procedures for responding to concerns regarding the safety of children. Child protection concerns are immediately shared with the relevant agencies, and the registered manager addresses any needed outcomes in a timely and appropriate way.

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How well children and young people are helped and protected: good

Safer recruitment practices are good and evidence a commitment from human resource managers in requesting, obtaining and verifying references from all relevant staff employment history.

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How well children and young people are helped and protected: good

All staff have received the provider’s physical intervention model for holding children safely. There are some good examples of these holds being effective and incidents being well recorded, with clear management oversight. However, on one occasion, agency staff were asked to hold a child and, on another occasion, agency staff were involved in holding a child. Both incidents were unsuccessfully managed, resulting in staff calling the police. This demonstrates a lack of joined-up training, experienced staff and staff who can manage children’s turmoil and emotions effectively.

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The effectiveness of leaders and managers: good

The registered manager has resigned from his post and is due to leave the children’s home in March 2024. The responsible individual has appointed a new manager, who currently manages another children’s home within this organisation. This manager is aware of his responsibility to register with Ofsted.

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The effectiveness of leaders and managers: good

Senior leaders are actively recruiting to vacant staff posts. Improvements in salary and staff benefits have been introduced to help staff employment and retention. Previously, where needed, agency staff have supported children. The registered manager completes good recruitment checks for these agency staff. However, there is no evidence that agency staff receive full inductions into the home. This has the potential to hinder safe working practices.

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The effectiveness of leaders and managers: good

The registered manager’s monitoring systems are good and demonstrate he has clear management oversight of the home. The registered manager is reflective and focused. Staff say he is approachable and always makes time to listen to children and staff.

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The effectiveness of leaders and managers: good

There is a full-time clinical therapeutic lead available to children and staff. She completes detailed therapeutic assessments for children with clear recommendations. For one child, actions filter into their daily care planning. These assessments are shared with children’s professional networks, and this helps with future planning arrangements. Staff can request clinical supervision and are professionally supported to reflect on their practice and approaches with children.

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The effectiveness of leaders and managers: good

The registered manager receives regular supervision by an external consultant with the responsible individual present. However, these supervisions are task driven, and Inspection report for children’s home: 1258386 5 lack reflective support. This can lead to managers feeling undervalued. The responsible individual is aware that this is an area for development. Inspection report for children’s home: 1258386 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)) 1 May 2024

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Recommendations

 The registered person should have systems in place to ensure that the manager receives meaningful supervision which allows them to reflect on their welfare, practice and the needs of each child assigned to their care. It is also recommended that the assigned individual demonstrates their professional development, such as recent supervision training.  The registered person should ensure that external agency staff receive a recorded induction into the home, including how to meet the individual needs of children they are assigned to care for. Inspection report for children’s home: 1258386 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1258386 8

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Children’s home details

Registered provider: Parkview Care (Broadstairs) Limited

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Children’s home details

Registered provider address: The Brentano Suite Solar House, 915 High Road, North Finchley, London N12 8QJ

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Inspector

Kelly Monniot, Social Care Inspector Inspection report for children’s home: 1258386 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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