Social care · Social care inspection (SCCIF)
West Heath School
Summary
What we read, and from where
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- Inspection date verified
25 Jan 2024
- Inspectors verified
Hannah Cox
- Helped and protected verified
Outstanding
- Leadership and management verified
Outstanding
- Overall effectivenesssingle source
Outstanding
- Postcode verified
TN13 1SR
- Name on report verified
West Heath School
- URN verified
SC024063
Deep dive
What this report says
In plain English
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Grade profile
Hollow rings show the previous inspection, 2022.
- OverallOutstanding
- Helped and protectedOutstanding
- Leadership and managementOutstanding
12% of comparable inspections in the last three years were graded Outstanding (12,716 inspections).
Tone of the report
How positive or critical the inspectors' language is, from the words they chose. No AI involved.
In line with other reports of this type graded Outstanding.
Markers show where typical reports of each grade sit.
How the report reads, start to finish
Every paragraph in order, sized by length. Tap one to see it on the page.
Strengths
Quoted from the report. Tap to see it on the page.
- Staff in the residential provision report very high levels of job satisfaction and, as a result, staff retention is excellent. p.3
- The residential special school provides highly effective services that consistently exceed the standards of good. p.1
- The exceptional progress that students make is supported (and accelerated) by a skilled team of staff. p.2
- Leaders and managers provide an excellent, supportive environment for staff through well-structured supervision and bespoke training programmes. p.3
- They make exceptional progress and have opportunities to make their ‘mark’ in the world, giving them a sense of worth and meaning. p.2
Concerns
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No strong criticism found.
Next steps
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No next steps set out.
What the report dwells on
Topics by how often they come up, coloured by how they are described. Open one for an example.
Parents & families5
“Parents’ feedback about staff is exceptional.” p.2
Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 7
- Words of findings
- 953
- shorter than usual (typical 1624)
- Reading level
- Hard
- Flesch 49, typical 44
- Average sentence
- 15 words
- Next steps
- 0
- typical 2
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
Where the words go
Full report text
Inspection report for residential special school – West Heath School 1 West Heath School The New School at West Heath, Ashgrove Road, Sevenoaks, Kent TN13 1SR Residential provision inspected under the social care common inspection framework
p.1
Information about this residential special school
This is an independent co-educational residential special school, situated in Kent, for students with social, emotional and mental health difficulties. The school provides places for day and boarding pupils between the ages of 10 and 20. The school offers residential placements from Monday to Thursday during term time. The school has five boarding houses, which are located within the grounds of the school. These can accommodate up to 22 residential students. At the time of the inspection, there were 14 residential students.
p.1
Information about this residential special school
The inspector only inspected the social care provision at this school.
p.1
Overall experiences and progress of
children and young people, taking into account
p.1
outstanding
How well children and young people are helped and protected outstanding
p.1
outstanding
The effectiveness of leaders and managers outstanding
p.1
outstanding
The residential special school provides highly effective services that consistently exceed the standards of good. The actions of the school contribute to significantly improved outcomes and positive experiences for children and young people.
p.1
outstanding
Date of previous inspection: 10 May 2022
p.1
outstanding
Overall judgement at last inspection: outstanding Inspection report for residential special school – West Heath School 2
p.1
outstanding
Students thrive in the boarding provision. They make exceptional progress and have opportunities to make their ‘mark’ in the world, giving them a sense of worth and meaning. Students enjoy socialising and making friendships for the first time in their lives. They take driving lessons, learn to budget, shop and prepare and cook meals. These activities prepare them for the future and increase their opportunities to achieve.
p.2
outstanding
Students have strong relationships with staff who nurture them. Staff have a meticulous understanding of each student and how to tailor the support needed to meet their individual needs. In many cases, this relationship lasts throughout a student’s time in boarding. Parents’ feedback about staff is exceptional. One parent said, ‘We were so lucky to find this school. Staff are incredible; there is constant dialogue to work through any problems together.’
p.2
outstanding
Students develop feelings of security and belonging. Preparations when students move in are highly individualised and carefully paced. Students are actively involved in their care planning and their voices are listened to. This is a key strength throughout their boarding experience.
p.2
outstanding
The exceptional progress that students make is supported (and accelerated) by a skilled team of staff. Staff work closely together with teachers and therapists to identify and understand the critical areas for each student’s development and to target these in a comprehensive and coordinated manner. This approach includes working in partnership with students’ families. One parent said, ‘It’s a miracle. [Child] did not have a life plan before starting at the school, but they have grown in self- confidence, and now they know their future.’
p.2
outstanding
Students are encouraged to participate in activities that promote their sense of achievement, confidence and self-worth. Within the boarding provision (which is located in beautiful surroundings) is ‘The Hub’. This is where students can meet to play on computers, watch films, play pool or air hockey, or just enjoy spending time with their friends. Students also visit their friends in the neighbouring houses.
p.2
outstanding
Students live in a safe and supportive environment. A skilled safeguarding team ensures that any concerns are identified swiftly and managed well.
p.2
outstanding
Staff create effective working relationships with professionals outside of the school. This ensures that students are provided with safe care. The school has an open and Inspection report for residential special school – West Heath School 3 transparent approach to all safeguarding concerns and seeks professional guidance whenever this is required.
p.2
outstanding
Staff produce high-quality care and safety plans, which are written alongside students, their families and other professionals. This ensures that all plans are based on well-informed assessments of students’ needs.
p.3
outstanding
Staff are aware of safeguarding processes and their importance within a wider safeguarding network. Students and parents have absolute trust in the safeguarding culture at the school. Students spoke about being able to raise any concerns in relation to bullying. They describe the boarding accommodation as a relaxed, calm and safe space to live in.
p.3
The effectiveness of leaders and managers: outstanding
Leaders and managers demonstrate an exceedingly ambitious vision for the residential provision and for individual students. They draw on (and contribute to) research to create an environment that enables children to flourish.
p.3
The effectiveness of leaders and managers: outstanding
Leaders and managers ensure that everyone has high expectations for what all students can achieve. This results in a whole-school approach that successfully improves students’ quality of life and that of their families.
p.3
The effectiveness of leaders and managers: outstanding
Trustees are well placed to oversee the work of the residential provision. They have an extensive knowledge of the work being done through their own observations, informative reports from an independent visitor and specialist advice from independently appointed experts.
p.3
The effectiveness of leaders and managers: outstanding
Leaders and managers have excellent, open relationships with trustees, with all parties having mutual respect for each other’s roles. High levels of scrutiny ensure a drive for continual improvement. Leaders are always looking for better ways to meet their objectives. Consequently, children receive exceptional care.
p.3
The effectiveness of leaders and managers: outstanding
Leaders and managers provide an excellent, supportive environment for staff through well-structured supervision and bespoke training programmes. Staff in the residential provision report very high levels of job satisfaction and, as a result, staff retention is excellent. The continuity of care this affords greatly benefits students. One member of staff said, ‘I always feel supported by managers and my colleagues. It’s a great place to work.’
p.3
The effectiveness of leaders and managers: outstanding
Students’ views are central to how the residential provision runs. Their participation has produced tangible improvements. These include the language that staff use within their care planning and records. Students know that their opinions matter and that they can make positive changes. The implementation of an online reporting system for students has given an additional opportunity for their voice to be heard, and allows them to report any concerns, which are acted on quickly. Inspection report for residential special school – West Heath School 4 Staff are enthusiastic about their role and the impact that they have supporting children to succeed. One member of staff said, ‘I believe that we make a difference to many lives, and that gives me purpose within my role.’ Inspection report for residential special school – West Heath School 5
p.3
Information about this inspection
Inspectors have looked closely at the experiences and progress of children and young people using the social care common inspection framework. This inspection was carried out under the Children Act 1989 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the national minimum standards. Inspection report for residential special school – West Heath School 6
p.5
Residential special school details
Social care unique reference number: SC024063
p.6
Residential special school details
Headteacher/teacher in charge: Photini Bohacek
p.6
Residential special school details
Type of school: Residential special school
p.6
Residential special school details
Email address: whs.principal@westheathschool.com
p.6
Inspector
Hannah Cox, Social Care Inspector Inspection report for residential special school – West Heath School 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.
p.6
Inspector
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Inspector
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Inspector
T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted
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