Children's home run by Jamores Limited in Bexley

Inspection report for children’s home: SC459354 1 SC459354 Registered provider: Jamores Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home provides care for up to three children who may have emotional and/or social difficulties. The home was registered with Ofsted in 2013. The registered manager has been in post since 15 June 2022.

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Information about this children’s home

At the time of the inspection, two children were living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

Date of last inspection: 14 December 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC459354 2

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Inspection date Inspection type Inspection judgement

14/12/2022 Full Good 25/10/2021 Full Good 03/09/2019 Full Good 07/01/2019 Interim Declined in effectiveness Inspection report for children’s home: SC459354 3

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Overall experiences and progress of children and young people: good

The overall quality of care planning and impact on children’s progress and experiences are good. Children have made good progress from their individual starting points since living in the home. An education provider said that for one child they were more able to engage with education tasks. The child now goes to school daily.

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Overall experiences and progress of children and young people: good

Children have been supported to develop and sustain trusting and meaningful relationships with staff, who are nurturing, consistent, caring, and have a range of experience and skills. Children actively participate in weekly meetings to influence their menu choices and recreational activities. Children are provided with an opportunity to raise any concerns in the meetings. Children’s views are taken into account to ensure that the care they receive is in line with their wishes and feelings.

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Overall experiences and progress of children and young people: good

Children have comprehensive plans named ‘a little about me’ and ‘my support plan’ that fully reflect their voice, needs and vulnerabilities. Children’s plans are written in a child-friendly and focused way that fully captures the child’s voice to ensure that they influence and shape the care being provided. One child is waiting for a school place, so staff support their education throughout the day by attending planned activities at the local library.

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Overall experiences and progress of children and young people: good

Children are helped by staff, who work collaboratively to provide stability to ensure that children achieve their goals and aspirations. Children are supported through clear, consistent, and appropriate boundaries and routines that are relevant to their needs. As a result, children have been helped to better manage difficult feelings and settle into routines within the home. One social worker said that one child is much calmer and able to concentrate much more since moving in to the home.

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Overall experiences and progress of children and young people: good

Children are provided with a range of social and recreational activities that meet their individual interests, such as karate, horse riding, cycling, and attending the local youth club. This promotes children’s social development and gives them opportunities to actively participate in their local community. Children’s achievements are celebrated, which helps to build their self-esteem and confidence.

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Overall experiences and progress of children and young people: good

Meaningful and purposeful key-work sessions with staff provide children with opportunities to understand why routines and boundaries and important for their well-being and safety. Children’s rights are a priority, and they know who they can talk to if they are unhappy. Children provide feedback about their care through a range of methods, such as surveys and weekly meetings.

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Overall experiences and progress of children and young people: good

Family time is actively encouraged and supported by staff so that children can enjoy time with people who are important to them. Inspection report for children’s home: SC459354 4

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How well children and young people are helped and protected: good

Children receive effective help and protection from dedicated staff, who understand their needs. Children have individual detailed risk assessments that are reviewed on a regular basis. Children have been helped to reduce behaviours that harm them and others through having appropriate boundaries. Children are protected in the home, and they feel safe and secure.

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How well children and young people are helped and protected: good

Staff promote positive behaviour and are thoughtful and sensitive to children’s triggers. Staff help children to reduce behaviours through effective and appropriate de-escalation techniques and intervention strategies. Physical intervention is used as a last resort to keep children and others safe. Staff use restorative consequences to empower children and increase their sense of responsibility.

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How well children and young people are helped and protected: good

All incidents are robustly recorded and reviewed by the manager. Children are offered opportunities to talk through their feelings and the events leading up to the incident. Children are helped to understand and manage their emotions, which helps to reduce their vulnerabilities. Children do not go missing from the home.

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How well children and young people are helped and protected: good

Staff understand child protection and whistle-blowing policies. they know who they need to speak with should they have concerns. This includes the role of the local authority designated officer.

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The effectiveness of leaders and managers: outstanding

Since the last inspection, leaders and managers have continued to provide consistent and excellent-quality services for children. Leaders know the service well and have ambitious plans to further develop it. Purposeful communication has enabled leaders and managers to develop and sustain positive working relationships with parents, carers, and organisations that support children. One education provider said that the ‘communication is excellent’ and a carer said, ‘the staff are amazing’.

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The effectiveness of leaders and managers: outstanding

The extremely competent registered manager is ambitious for children and has created a positive and highly effective workforce culture. As a result, children have been helped to develop emotional resilience. Children are more able to engage in their education and community-based activities.

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The effectiveness of leaders and managers: outstanding

Leaders are developing a creative ‘Living Out Loud’ forum for children who are in the organisation’s care. The forum will provide opportunities for children to influence and shape policy that directly impacts them. This forum will provide opportunities for children to develop independence and life skills.

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The effectiveness of leaders and managers: outstanding

Leaders and managers have been effective in providing excellent-quality help and support to children living in the home. The responsible person and managers are aspirational for all children and ensure high standards of individualised care. This includes challenging services and advocating on behalf of children to ensure that their needs are met. This has ensured a timelier response to children’s needs. Inspection report for children’s home: SC459354 5 Rigorous recruitment processes ensure that only suitable people are appointed. The staff induction programme and learning opportunities are comprehensive and ensure that staff are equipped with the knowledge and skills needed to care for the children effectively. Weekly development sessions, called ‘weekly nuggets’, support staff to develop their knowledge and skills in line with the care standards. Staff achievements are valued, recognised, and celebrated.

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The effectiveness of leaders and managers: outstanding

The organisation has an innovative management academy and leadership academy to upskill and support staff into management and leadership roles. Support staff have been helped to develop their skills through the programme to become team leaders. This supports retention and consistency of care for children.

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The effectiveness of leaders and managers: outstanding

Staff receive effective supervision on a regular basis and engage in weekly staff team meetings. Staff describe leaders and managers as ‘helpful, supportive, and approachable.’

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The effectiveness of leaders and managers: outstanding

There are no recommendations or requirements. Inspection report for children’s home: SC459354 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC459354 7

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Children’s home details

Registered provider address: Jamores Ltd, Thames Innovation Centre, 2 Veridion Way, Erith DA18 4AL

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Inspector

Nicki Shaw, His Majesty’s Inspector Inspection report for children’s home: SC459354 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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