Children's home run by Protea Care 2 Limited

Inspection report for children’s home: 2627009 1 Registered provider: Protea Care 2 Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. It provides care for up to five children with emotional and social difficulties.

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Information about this children’s home

There were five children living at the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in April 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2627009 2

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Inspection date Inspection type Inspection judgement

01/03/2023 Full Good 31/01/2022 Full Good Inspection report for children’s home: 2627009 3

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Overall experiences and progress of children and young people: good

Children are thriving at this home. They are settled, with all the children having lived here together for over a year. Some children have lived at the home for much longer. There are well-developed relationships between staff and children. Children are happy and say that they like living at the home.

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Overall experiences and progress of children and young people: good

Children’s care plans are detailed and updated regularly. They include children’s wishes, daily routines, clubs and activities and arrangements for time spent with family members. This important information helps staff to understand the children’s individual needs.

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Overall experiences and progress of children and young people: good

Children are helped to remain healthy. Staff support children to attend appointments with doctors, opticians and dentists. Staff are aware of the specific health needs of each child. They know the importance of medication for one child. Children are encouraged to eat healthily. They enjoy a wide range of activities that involve exercise. This includes local boxing, dance, football and swimming clubs.

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Overall experiences and progress of children and young people: good

Children have made good progress in their education. All children are now attending education provisions full time. One child has been supported to attend school full time. This follows several years with limited time learning. Another child gained excellent exam results and has progressed to a college course.

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Overall experiences and progress of children and young people: good

Staff have important one-to-one discussions with children regularly. They are specific to each child and their needs at that time. There are additional weekly group meetings. This enables children to talk about how they are feeling and what it is like to live at the home. Children can make choices about food menus, activities and changes to the house and routines.

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How well children and young people are helped and protected: good

Staff understand risks to children. Children’s individual safety plans identify any risks for the child and reflect how staff will recognise situations that children find difficult. This helps staff to know how to respond to certain behaviours. The staff know each child very well. This has led to a reduction in behaviours that are difficult to manage.

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How well children and young people are helped and protected: good

The manager has dealt well with allegations that children have made against staff. The allegations have been taken seriously and fully investigated. Social workers and other safeguarding professionals have been involved appropriately. Therefore, children feel listened to and are kept safe.

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How well children and young people are helped and protected: good

Children do not go missing from the home. Individual plans have responses to children leaving the house when upset. This includes following straight away or giving a child a little space. This is assessed by risk to the child. Staff are aware of Inspection report for children’s home: 2627009 4 what to do should a child go missing. There is an established relationship with the local police lead for missing people.

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How well children and young people are helped and protected: good

Children have trusted adults they can talk to about important issues. They have felt able to share things with staff. A social worker said: ‘The home is amazing. The child trusts staff. The staff understand his needs and manage them well.’

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How well children and young people are helped and protected: good

Staff recognised an online safety risk to a child and responded quickly. The staff and manager helped the child to see the risk. This included showing the child a short film about the same issue. The child recognised how similar their situation was. This enabled the child to make the decision to end an online relationship. As a result, the child was helped to remain safe.

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The effectiveness of leaders and managers: good

Staff feel well supported by the manager and appreciate his open-door policy. They say they can go to him or senior leaders in the company about anything if they need to. All staff spoken with said that they love working at the home.

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The effectiveness of leaders and managers: good

The manager has ensured that there are good-quality assurance and monitoring processes. There is a comprehensive monthly audit by the manager for the responsible individual’s oversight. There are also weekly and daily checks, including health and safety. There is a summary of management oversight added to records following incidents, physical interventions and key-work sessions. This helps staff to learn and develop different ways of working with children.

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The effectiveness of leaders and managers: good

The manager holds monthly team meetings. There is a clear focus on the current needs of each child. Staff use this time to learn from each other. This has ensured that staff develop together and that their practice is consistent.

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The effectiveness of leaders and managers: good

The manager ensures that all new starters receive a thorough induction to the home. Management oversight is recorded throughout this process. This informs a probation review that is led by the manager. Supervision of staff is held regularly and the meetings are effective. As a result, staff feel supported from the start of their time working at the home.

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The effectiveness of leaders and managers: good

The manager ensures that all staff are well trained. There is a comprehensive training programme from induction that is ongoing. If a member of staff is awaiting training, they work alongside staff already trained in that area.

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The effectiveness of leaders and managers: good

The manager is supported by an experienced responsible individual. The manager receives monthly supervision and weekly visits. The manager feels able to contact the responsible individual about anything at any time. The manager also feels well supported by the group of managers across the company and the senior leaders. They meet together monthly and share good practice and learn from each other. The manager appreciates the support given and feels valued. Inspection report for children’s home: 2627009 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2627009 6

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Children’s home details

Registered provider: Protea Care 2 Limited

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Children’s home details

Registered provider address: 317 Horn Lane, London W3 0BU

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Inspector

Shaun Caplis, Social Care Inspector Inspection report for children’s home: 2627009 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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