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Social care · Social care assurance visit

Children's Home run by Coventry City Council in Coventry

Inspected 9 Jan 2024 · published 13 Feb 2024 · URN 1278806

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Summary

No overall grade in this framework

Sonia Sullivan (lead), Charlotte Love

What we read, and from where

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  • Group verified

    Coventry City Council

  • Inspection date verified

    9 Jan 2024

  • Inspectors verified

    Charlotte Love, Sonia Sullivan

  • Name on report verified

    1278806

  • URN verified

    1278806

Page 1 of 9
Page 1 of the report

Deep dive

What this report says

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Tone of the report

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−61Very criticalmore positive than 10% of reports of this type

Reads more critically than most reports of this type.

Praisecleareffectivelynurturingsafeconsistentdelay
Criticismabsenceharmat risk

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings21w0
  • What needs to improve770w−61

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

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Pages
9
Words of findings
790
longer than usual (typical 479)
Reading level
Hard
Flesch 50, typical 47
Average sentence
20 words
Next steps
8
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 1%What needs to improve 40%About the inspection 59%

Full report text

Assurance inspection report for children's home: 1278806 1 Registered provider: Coventry City Council

p.1

Inspected under the social care common inspection framework

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Information about this children’s home

This local authority home provides care for up to four children with social and emotional difficulties.

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Information about this children’s home

There is a suitably qualified registered manager in post.

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Inspection date: 9 January 2024

Judgement at last inspection: requires improvement to be good

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Inspection date: 9 January 2024

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children's home: 1278806 2

p.1

Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.2

Findings from the inspection

At the time of this inspection, three children were living in the home. One child has lived in the home for over four years and is preparing to move from the home. Since the last inspection, three children have moved in and two children have moved on from the home.

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Findings from the inspection

The home is clean and has undergone extensive redecoration. All the communal areas and children’s bedrooms have been decorated. However, some areas are still looking tired and worn. For example, there are stains on carpets and a lightshade and bathroom cabinet door were missing. This detracts from the homely feeling.

p.2

Findings from the inspection

Children benefit from nurturing relationships with staff. One child said they get on well with staff and their peers and had someone they could talk to if they had any worries or concerns. Staff also stay in touch with children who have moved on from the home. This is testament to the trusting and enduring relationships staff form with children.

p.2

Findings from the inspection

Staff promote children’s health. Staff ensure that children are supported to attend all routine health appointments and seek specialist mental health support for children when required.

p.2

Findings from the inspection

The support that staff provide for children’s education is variable. While staff work closely with education professionals to find suitable placements for children, they do not consistently ensure that children engage in educational activities while a place is being sought. This lack of structure and routine does not support children to progress educationally.

p.2

Findings from the inspection

There continue to be shortfalls in the manager’s approach to care planning. When considering admitting new children into the home, the manager has failed to thoroughly consider children’s individual risks and the impact that these may have on children already living in the home. This omission can lead to poor placement decisions, affecting the atmosphere of the home and the children’s experiences.

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Findings from the inspection

Overall, safeguarding is effective. Staff know children well and know their needs, risks and the actions they need to take to mitigate risk. However, children’s individual placement plans and risk assessments do not always contain all known risks. This means that staff may not have all the information they need to keep children safe and can lead to inconsistencies in care.

p.2

Findings from the inspection

Staff manage incidents of children going missing from care well. They follow clear missing-from-care protocols, searching for children and consulting with police to quickly locate children. When risks escalate, staff quickly report concerns and work Assurance inspection report for children's home: 1278806 3 with external professionals to identify strategies to help to keep children safer. As a result, incidents are reducing.

p.2

Findings from the inspection

The registered manager has not been in the home since June 2023. The deputy manager continues to manage the home in her absence. However, the absence of the registered manager means that there are no clear lines of management accountability. This can impact on the progress of children and their day-to-day experiences in the home. In addition, the provider has not kept Ofsted fully informed of the arrangements for the management of the home within the timescales stipulated in regulation.

p.3

Findings from the inspection

Despite these shortfalls, the deputy manager has made improvements in her management oversight of the home. She has been creative in her ideas for upskilling staff and has worked closely with the independent visitor to improve the quality of care given to children. She has also ensured that there has been reflection with staff on children’s placements. This supports staff learning and aims to prevent placement breakdowns in the future.

p.3

Findings from the inspection

There is now a full staff team in place, which has improved the consistency of the care children are receiving.

p.3

Findings from the inspection

Staff say they feel well supported by the deputy manager. They receive regular practice-related supervision. Team meetings are reflective and support the team to work together and improve practice. In addition, staff receive child-specific training, which ensures staff have the knowledge and skills to meet children’s needs.

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Findings from the inspection

Feedback from external professionals was positive. They say that communication is good and staff keep children safe. Social workers are particularly complimentary of the staff’s support for children to develop their independence skills.

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Findings from the inspection

Leaders and managers have worked hard to address the requirements and recommendations raised at the previous inspection. Four of the six requirements and one recommendation raised have been met. Assurance inspection report for children's home: 1278806 4

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Inspection date Inspection type Inspection judgement

27/06/2023 Full Requires improvement to be good 23/11/2022 Full Requires improvement to be good 15/03/2022 Full Good 15/01/2020 Full Good Assurance inspection report for children's home: 1278806 5

p.4

Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home. (Regulation 14 (1)(a))

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Requirement Due date

In particular, when considering admitting new children, managers must ensure that they have fully assessed all the child’s needs and considered the impact that the child will have on the existing children living in the home.

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Requirement Due date

This requirement has been restated. 5 March 2024

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1) (2)(a))

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Requirement Due date

In particular, managers must ensure that children’s risk assessments contain information on all known risks, providing clear guidance to staff on the actions they should take to mitigate risk.

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Requirement Due date

This requirement has been restated. 5 March 2024

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so. 5 March 2024 Assurance inspection report for children's home: 1278806 6 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(viii))

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Requirement Due date

In particular, managers must ensure that when children are not in school, there are clear structures and routines in place, including educational activities to support children’s learning.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose. (Regulation 13 (1) (2)(a))

p.6

Requirement Due date

This relates to the provider ensuring that, in the absence of the registered manager, the day-to-day arrangements for the management of the home, including lines of accountability, are clear. 5 March 2024

p.6

Requirement Due date

If the person who is in day-to-day charge of the children’s home proposes to be absent from the home for a continuous period of 28 days or more, the registered person must give notice in writing to HMCI of the proposed absence.

p.6

Requirement Due date

Except in the case of an emergency or unforeseen absence, a notice under paragraph (1) must— 5 March 2024 Assurance inspection report for children's home: 1278806 7 be given no later than one month before the proposed absence commences, or within such shorter period as may be agreed with HMCI; and

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Requirement Due date

specify with respect to the proposed absence—

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Requirement Due date

the arrangements which have been made for running the home during the absence;

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Requirement Due date

the address, name and qualifications of the person who will be responsible for the home during the absence; and

p.7

Requirement Due date

in the case of the absence of the registered manager, the arrangements that have been, or are proposed to be, made for appointing another person to manage the home during the absence, including the proposed date by which the appointment is to be made.

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Requirement Due date

If the absence arises as a result of an emergency or is unforeseen, the registered person must give notice of the absence—

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Requirement Due date

within one week of the beginning of the absence; and

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Requirement Due date

specifying the matters in paragraph (2) above.

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Requirement Due date

If the notice required under paragraph (2) or (3) has not been given as required, it must be given without delay.

p.7

Requirement Due date

The registered person must notify HMCI of the return to duty of the person in day-to-day charge of the home not later than 7 days after the date of that person’s return. (Regulation 48 (1) (2)(a)(b)(i)(ii)(iii)(iv)(v) (3)(a)(b) (4) (5))

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Recommendation

 The registered person should ensure that the home is a nurturing environment that meets the needs of the children. In particular, ensure that the home is suitably furnished and maintained to a good standard. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Assurance inspection report for children's home: 1278806 8

p.7

Children’s home details

Registered provider: Coventry City Council

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Children’s home details

Registered provider address: Coventry City Council House, Earl Street, Coventry CV1 5RR

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Inspectors

Sonia Sullivan, Social Care Inspector Charlotte Love, Social Care Inspector Assurance inspection report for children's home: 1278806 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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