Children's Home run by TJY Care Ltd in Birmingham

Inspection report for children’s home - monitoring visit: 2677270 1 Registered provider: TJY Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private company. It is registered to provide care for up to three children who may have experienced childhood trauma which has led to unmet emotional needs that require specialist care and support.

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Information about this children’s home

The manager registered with Ofsted in May 2022.

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This monitoring visit

An assurance inspection carried out on 1 November 2023 found serious and widespread concerns in the protection of children and the leadership and management of the home. As a result, a notice to suspend the registration of the home and compliance notices for Regulation 12, the protection of children standard, and Regulation 13, the leadership and management standard, were issued.

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This monitoring visit

The purpose of this visit was to monitor the registered provider’s compliance with the notice suspending the home’s registration as well as review the actions taken by the provider to meet the compliance notices.

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This monitoring visit

This monitoring visit found that leaders and the manager had not met the steps set out in the Regulation 12 or Regulation 13 compliance notices.

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This monitoring visit

Leaders and managers have failed to carry out a review of each individual staff members’ skills and competencies. As a result, it is not known what, if any, gaps exist in their practice.

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This monitoring visit

Staff performance development plans do not address shortfalls in individual staff’s knowledge or practice. For example, plans are not individualised for each member of staff. Where shortfalls in individuals’ practice have been identified by managers, they have not been included in the relevant staff member’s performance development Inspection report for children’s home - monitoring visit: 2677270 2 plan with clear actions and timeframes for when these will be achieved. Leaders and managers have not ensured that these plans provide them with the confidence that staff can carry out their roles and responsibilities effectively.

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This monitoring visit

Staff do not receive effective training that helps them carry out their roles and responsibilities effectively. During this monitoring visit, the registered manager was unable to explain the contents of training that staff have received. He did not know what certain topics meant, such as ‘cuckooing’ and ‘safer caring. This does not provide Ofsted with reassurance that staff receive training that promotes their learning and overall continuous professional development.

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This monitoring visit

Management oversight of the home is disorganised. The registered manager said staff have completed scenario-based assessments in a written format. The registered manager could not locate them, and later he said they have not been completed.

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This monitoring visit

The review of previous children’s placements is poor and does not consider all of the shortfalls identified at the previous inspection, including the impact this has had on the children. In addition, it does not consider the lead-up to these shortfalls, the significant incidents that occurred or the appropriateness and effectiveness of the strategies used. As a result, it is not evident that the leaders and the manager have considered the learning from these events and implemented actions to improve practice.

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This monitoring visit

Leaders and the manager have failed to produce a written action plan with time frames, outlining how they will address the shortfalls identified from the previous assurance visit or their own reviews. This means that there has been a lack of progress in addressing the shortfalls from the last inspection.

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This monitoring visit

The registered manager’s six-monthly quality of care review report is poor and does not accurately reflect the quality of care provided to children. This is because the registered manager’s review shows that the progress children were making was positive, despite the several shortfalls identified at the previous assurance visit. The registered manager said that he was in a rush to complete this, and the director said he did not have any oversight of this review before it was submitted to Ofsted. This demonstrates that the management oversight of the quality of care and safeguarding arrangements for children is inadequate.

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This monitoring visit

The notice to suspend the registration of the home has been adhered to, and no children have moved into the home since the last assurance inspection. Compliance with the requirements made in relation to Regulation 8, the education standard, issued at the previous two inspections was not considered during this inspection.

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This monitoring visit

As a result of this inspection, Ofsted made the decision to keep the notice suspending the registration of the home in place, and a compliance notice was issued again in relation to Regulation 13, the leadership and management standard. Ofsted made the decision not to re-issue a compliance notice under Regulation 12. This is because some action has been taken to address the steps under this notice. Inspection report for children’s home - monitoring visit: 2677270 3 However, they were not sufficient to deem the notice met. The remaining actions, relating to staff knowledge, competency and training, from the Regulation 12 notice are addressed by the reissuing of the Regulation 13 notice. Inspection report for children’s home - monitoring visit: 2677270 4

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Inspection date Inspection type Inspection judgement

30/08/2023 Full Good 02/11/2022 Full Good Inspection report for children’s home - monitoring visit: 2677270 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f)(h))

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Requirement Due date

In particular: 21 January Inspection report for children’s home - monitoring visit: 2677270 6 the registered person must complete an individual written review of the responsible individual’s, registered manager’s and each member of staff’s skills and competencies;

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Requirement Due date

following any training sessions, the registered persons must demonstrate how they have reassured themselves that the training has been effective in improving staff’s knowledge and practice;

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Requirement Due date

the registered person must complete a written review of the quality of care provided to the previous three children placed;

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Requirement Due date

the registered persons must ensure that there is a written action plan that sets out the actions identified from the reviews mentioned in this notice and the timeframes for completing these actions.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

maintain regular contact with each child’s education and training provider, including engaging with the provider and the placing authority to support the child’s education and training and to maximise the child’s achievement;

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(iii)(vi)(viii))

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Requirement Due date

This specifically relates to the registered person ensuring that the staff have plans in place to support children in making 21 January Inspection report for children’s home - monitoring visit: 2677270 7 educational progress and that the wider professional network is engaged in supporting a child if there are barriers to a child making educational progress.

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Requirement Due date

This requirement was made at the last two inspections and is restated.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care review report"). (Regulation 45 (2)(a)(b)(c) (3))

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Requirement Due date

This specifically relates to the requirement that the registered manager must complete a quality of care review report. This report must accurately reflect the care provided in the home and their reviewing, monitoring and evaluating of the care provided in the home. 1 June 2024

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for children’s home - monitoring visit: 2677270 8

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2677270 9

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Children’s home details

Registered provider address: Collingwood Community Centre, Collingwood Drive, Birmingham B43 7NF

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Inspector

Sam Dulay-Kainth, Social Care Inspector Inspection report for children’s home - monitoring visit: 2677270 10 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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