Children's home run by Progress Care and Education Limited in Hammersmith and Fulham

Assurance inspection report for children’s home: SC044224 1 SC044224

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Registered provider: Progress Care and Education Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation and provides care for up to four children with learning disabilities.

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Information about this children’s home

The manager has been registered with Ofsted since October 2023.

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Inspection date: 3 January 2024

Judgement at last inspection: requires improvement to be good

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Inspection date: 3 January 2024

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC044224 2

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Outcome from the inspection

We identified no serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Since the previous inspection, one young adult has left the home and two children have moved in. Children’s transition plans were sensitive to their individual needs and demonstrate that the young adult and children were supported well.

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Findings from the inspection

Children are safe and well cared for. Since the previous inspection, the manager has ensured that all children’s documentation is available in the home. Children’s care plans are updated in line with the home’s policies. As a result, staff understand children’s needs, and their progress is regularly reviewed.

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Findings from the inspection

Children’s behaviour support plans are updated following any incidents and include de-escalation strategies for staff. When these strategies are not effective and staff need to hold children to prevent any risk to themselves and others, incidents are clearly recorded. Following incidents, the manager ensures that debriefs take place with children, and that staff have the opportunity to review and reflect on their practice.

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Findings from the inspection

There is regular communication between staff at the home and external professionals, including those working in health and education. When there are gaps in knowledge, external professionals provide the staff team with specialist advice and guidance. This has led to children’s good health being maintained.

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Findings from the inspection

The manager oversees practice in the home via audits and reviewing incident reports. This has enabled the manager to identify and address staff development needs. Staff have undertaken training in case recording, which has improved the quality of records.

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Findings from the inspection

All staff are working towards achieving the relevant qualification. However, there continues to be a number of staff who have surpassed the required date for achieving this. The manager is overseeing the progress made by all staff to ensure that any delays in completion are understood and responded to.

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Findings from the inspection

Although no appraisals have taken place since the previous inspection, the manager has introduced a revised template for these, alongside a revision of the supervision agenda and team meeting agenda. The changes in supervisions and team meetings have given staff the opportunity to take part in reflective discussions and to consider learning from research in practice. Assurance inspection report for children’s home: SC044224 3

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Inspection date Inspection type Inspection judgement

22/08/2023 Full Requires improvement to be good 11/05/2022 Full Requires improvement to be good 15/03/2022 Full Inadequate 26/06/2019 Full Requires improvement to be good Assurance inspection report for children’s home: SC044224 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met; and

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Requirement Due date

feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(c)(f)(g)(i)(ii)(h)) 31 March 2024 Assurance inspection report for children’s home: SC044224 5 In particular, the registered person must ensure that there are systems in place to analyse and evaluate significant events, helping to identify and deliver learning outcomes that can be used to support the development of the staff team.

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Requirement Due date

Ensure that staff have the appropriate qualification by the relevant date.

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Recommendation

 The registered person should implement a system where staff appraisals consider, where reasonable and practical, the views of children and other professionals who have worked with the staff member over the year. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.5) Assurance inspection report for children’s home: SC044224 6

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Children’s home details

Registered provider: Progress Care and Education Limited

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Children’s home details

Registered provider address: The Forge, Church Street West, Woking, Surrey GU21 6HT

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Inspector

Sarah Jackson, Social Care Inspector Assurance inspection report for children’s home: SC044224 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted Assurance inspection report for children’s home: SC044224 8

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