Children's home run by Cambian Childcare Limited

Inspection report for children’s home: 2662813 1 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is owned by a private company.

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Information about this children’s home

The home’s statement of purpose states that it provides care for one child who experiences emotional and/or social difficulties.

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Information about this children’s home

At the time of the inspection, there was one child was living at the home.

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Information about this children’s home

There is a manager in place who is in the process of registering with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2662813 2

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Inspection date Inspection type Inspection judgement

02/08/2022 Full Good Inspection report for children’s home: 2662813 3

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Overall experiences and progress of children and young people: good

There have been changes in management since the last inspection. This has meant that planning for children moving in has improved as a result of learning and reflection. The new manager in place has sought the advice and support of the company’s clinical team to help the team understand the needs of the child. As a result, the child who is currently living in the home is settled, and their needs are being met.

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Overall experiences and progress of children and young people: good

Staff provide a stable, secure and homely environment. Staff nurture and support the child to develop a sense of belonging. The child has made progress while living in this home. The child said, ‘This is the best home I have lived in. I really like the staff; they look after me well.’

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Overall experiences and progress of children and young people: good

Staff have successfully supported the child to attend school more often than they did before moving in. The manager is in regular contact with other professionals to look at completing a full assessment of the child’s educational needs. However, staff do not provide the child with a routine that includes both formal and informal learning opportunities on days they do not attend. As a result, staff are missing opportunities to help the child see the importance of education.

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Overall experiences and progress of children and young people: good

There are good arrangements in place to meet the health needs of the child. The manager ensures that the child has access to specialist support to meet their needs when necessary. Staff are supported by the in-house clinical team which offers advice and guidance. This enables the staff to support the child’s emotional needs and improve the child’s emotional well-being.

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Overall experiences and progress of children and young people: good

Staff support the child to be involved in their day-to-day care. They are consulted on aspects of their life, including menu choices and activities. Staff are supporting the child to develop age-appropriate life skills by completing daily tasks around the home. This is developing the child’s confidence and self-esteem.

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Overall experiences and progress of children and young people: good

Staff support family time for the child, including supporting parents and facilitating the transport arrangements to ensure that the child is able to see the people important to them. Staff take an active role in helping children and their families communicate well. As a result, children’s relationships with their parents have improved.

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Overall experiences and progress of children and young people: good

Staff regularly provide the child with positive activities to develop their interests and hobbies. The child can also choose to relax in the home. Staff have supported the child in taking part in charity events in the local community. This is promoting the child’s health and well-being. Inspection report for children’s home: 2662813 4 The child’s achievements are celebrated and there are certificates, photos and artwork displayed around the home. The child also has a memory book highlighting their achievements and activities that they have undertaken since living in the home.

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How well children and young people are helped and protected: good

The child’s safety is consistently at the centre of staff’s practice. Staff have a good understanding of the child’s needs and vulnerabilities. Risk management plans are detailed, informative and easy to follow, and they are regularly reviewed to make sure they reflect known and current risks. As a result, the child feels safe.

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How well children and young people are helped and protected: good

The child knows how to make a complaint and can identify a trusted adult if they have any concerns or worries. There have been two complaints, and the management team has responded to them appropriately.

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How well children and young people are helped and protected: good

Staff respond appropriately to any missing-from-home incidents. There are safety plans in place, which help staff to manage and reduce risk. When a child has been missing from home, incident reports have been detailed and include the action that staff have taken to locate the child. On return, the child has access to an independent advocate. As a result of this support, missing-from-home incidents have significantly reduced.

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How well children and young people are helped and protected: good

Positive behaviour is promoted and consequences are rarely used. When consequences are used, they are fair and proportionate. Staff have built positive relationships with the child, and they offer appropriate support when the child is in crisis. This helps the child to discuss their emotional feelings in a more appropriate way and has reduced their behaviours that increase risk.

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How well children and young people are helped and protected: good

The use of physical intervention is only used to protect the child and keep them safe as a last resort when they are in crisis. Whenever a child is held, the holds are at the lowest level of intervention and for the minimum time. There are clear records in place and the child is supported to express their feelings and reflect on their behaviour.

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How well children and young people are helped and protected: good

The management of allegations is effective. The manager ensures that all allegations are reported to the appropriate authorities to protect the child and keep them safe from harm.

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The effectiveness of leaders and managers: good

The manager is new to the post and is in the process of registering. Her practice is nurturing and child-centred, and she has high aspirations for the child.

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The effectiveness of leaders and managers: good

There is a core group of staff now in place, and they provide consistency and stability for the child. Staff said they feel supported by the new manager and have seen positive improvements made in the level of support and guidance that they receive. Staff are given an opportunity to develop their practice and take on Inspection report for children’s home: 2662813 5 additional responsibilities. This is giving staff a shared ownership, and they feel they are taking an active part in the development of the home.

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The effectiveness of leaders and managers: good

The manager has undertaken a quality of care review, and this identifies the strengths and areas for development. However, the review report does not contain feedback from the child, about their experience of living at the home to get a full management overview.

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The effectiveness of leaders and managers: good

There is an in-depth training programme available to staff. All staff have completed their mandatory training and have received specific training to support them in meeting the child’s needs. The manager has also used the company’s clinical team to provide further support and training when needs have been identified. This ensures that staff have the knowledge and skills to meet the child’s needs.

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The effectiveness of leaders and managers: good

Supervision follows quite an in-depth agenda, covering all appropriate areas. The supervision sessions give staff an opportunity to reflect on their practice and identify learning needs. New staff receive additional supervision sessions as part of their induction to help them develop their knowledge, and this is in line with the statement of purpose. Appraisals are taking place within the appropriate timescales.

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The effectiveness of leaders and managers: good

Team meetings take place regularly and give staff the opportunity to share their experiences. The manager has involved the in-house clinical team in some of the meetings to offer additional support and training opportunities. This ensures that the whole team is consistent in its approach to supporting the child. Inspection report for children’s home: 2662813 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45 (1) (2)(a)(b)(c))

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Requirement Due date

Specifically, ensure that when completing a quality of care review, children’s feedback is taken into consideration and included in the report. 4 March 2024

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Recommendation

 The registered person should ensure that when a child is not participating in full time education, they are supported to sustain or regain their confidence in education and be engaged in suitable structured activities. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.15) Inspection report for children’s home: 2662813 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: 2662813 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Simon Jones, Social Care Inspector Inspection report for children’s home: 2662813 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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