Children's home run by New Start

Inspection report for children’s home: 2718780 1 Registered provider: New Start Homes Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care for up to one child who may have social and emotional difficulties. One child lived in the home at the time of the inspection.

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Information about this children’s home

The registered manager is suitably experienced and has been in post since June 2023. This is the first inspection since registration.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2718780 2

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Overall experiences and progress of children and young people: good

The child living at the home has positive relationships with the staff team and enjoys spending time with staff. The child and staff recently enjoyed a night out at the theatre together. Staff are nurturing and the atmosphere in the home is relaxed. Staff speak about the child with affection.

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Overall experiences and progress of children and young people: good

The child is supported to make decisions about the decor of the home. The child has been supported to personalise their bedroom and chose the colour theme for their room and decorations for Christmas. The child enjoyed shopping with staff for items. This promotes a sense of permanence and belonging.

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Overall experiences and progress of children and young people: good

The child has not had an educational placement for a significant period. A structured routine is in place and staff support the child’s learning through an independent tutor, who attends at the home each day. Additionally, the child completes online training courses in areas such as knife crime. Staff are actively seeking to address the child’s educational needs with professionals and virtual school so that the child can be supported to attend a school specific to their needs.

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Overall experiences and progress of children and young people: good

Staff know who is important to the child. Staff work proactively and positively with parents to promote meaningful and safe family time. This allows the child to maintain those relationships with people who are important to them.

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Overall experiences and progress of children and young people: good

Staff support the child to attend community activities such as rugby and boxing. This provides opportunities for the child to socialise with other children and develop friendships.

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How well children and young people are helped and protected: good

The child said, ‘I feel safe, at peace and relaxed.’ Staff understand the risks for the child. Detailed risk assessments are in place. Plans set out clear guidance and ways of working with the child for staff to follow. The child understands the plan and contributes to this.

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How well children and young people are helped and protected: good

Staff place the child’s safety at the centre of their practice. The child has developed secure and trusted relationships with the staff and can speak with them about any worries they may have.

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How well children and young people are helped and protected: good

Staff manage any incidents that arise. Staff advocate on behalf of the child and work with professionals. The child is sensitively supported about complex decisions about their life. They are helped to understand when it may not be possible to act on their wishes and feelings, and understand that this is to keep them safe. Inspection report for children’s home: 2718780 3 The child is settled and does not go missing from home. There are clear and detailed plans in place so that staff know what actions they need to take should this happen.

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How well children and young people are helped and protected: good

Staff are supported by an in-house psychologist. Regular meetings and training with the psychologist mean that they can support the child to understand how to manage their feelings safely. This is completed through regular discussions with the child that are planned, but also happen when incidents and concerns arise.

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How well children and young people are helped and protected: good

There is a strong focus on supporting the child to understand how to keep themselves safe, such as internet safety. Additionally, staff have created opportunities for this to be developed further by external professionals, including the police, visiting the home and developing a relationship with the child.

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The effectiveness of leaders and managers: good

The home is managed by a suitably experienced and qualified registered manager. The manager is focused and committed to achieving positive outcomes for children. The manager has a stable, skilled and suitably qualified staff team in place. Staff have either completed or are enrolled on a recognised childcare qualification.

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The effectiveness of leaders and managers: good

The manager has clear monitoring and review systems in place. The responsible individual completes regular audits. This is used to track and review the quality of care. There is a development plan in place identifying the strengths and areas for improvement. This sets out future actions to develop and support outcomes for children.

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The effectiveness of leaders and managers: good

Staff have completed mandatory and specific training such as sexually harmful behaviour, so that they have the necessary skills to care for children.

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The effectiveness of leaders and managers: good

Regular supervision and team meetings are in place. They are practice related and used as an opportunity to reflect on the care provided to the child. Staff training is identified so that staff can improve their skills. Staff are individually responsible for developing their knowledge. They meet with the organisation’s psychologist to develop their understanding and reflect on any emerging themes and patterns of behaviour so that they can put in place any changes to support the child.

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The effectiveness of leaders and managers: good

The manager works collaboratively with a range of partner agencies. The manager has high aspirations for the child and has taken action to challenge decisions that have been made by other professionals when necessary, so that those decisions can be addressed and be in the child’s best interests.

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The effectiveness of leaders and managers: good

Staff are supported and encouraged to make decisions as a team. This creates a sense of shared ownership. The home is maintained to a high standard and is suitable for the child.

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The effectiveness of leaders and managers: good

No requirements or recommendations were given at this inspection. Inspection report for children’s home: 2718780 4

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2718780 5

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Children’s home details

Registered provider address: New Start Ltd, 179 Townsend Lane, Clubmoor, Liverpool L13 9DY

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Inspector

Nicola Forrester, Social Care Inspector Inspection report for children’s home: 2718780 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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