Children's Home run by Phoenix Children’s Homes Limited in Plymouth

Inspection report for children’s home - monitoring visit: 2604092 1

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Phoenix Childcare Ltd

Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private provider and offers care for up to two children. The provider is registered to provide care for children with social and/or emotional difficulties. At the time of this monitoring visit, no children were living in the home.

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Information about this children’s home

The manager has applied to be registered with Ofsted.

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This monitoring visit

During the assurance inspection on 29 September 2023, Ofsted identified serious and widespread concerns in relation to the care and protection of the children living in the home. As a result, a compliance notice was issued under regulation 13 and a decision was made to restrict admissions to the home. A monitoring visit took place on 23 November 2023 and sufficient progress had been made to address the compliance notice. However, the notice to restrict further admissions to the home remained in place.

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This monitoring visit

The home has not had a registered manager since October 2021. However, the current manager has now applied to register.

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This monitoring visit

Leaders and managers have a clear development plan in place that is updated to reflect the progress that has been made since the last monitoring visit. The newly recruited staff team has been working with children in the provider’s other homes with the intention for them to gain valuable experience and develop the skills required to care for children with complex needs effectively. The staff are also completing training courses expected to enhance their knowledge and for them to gain an understanding of how they can best support children and keep them safe.

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This monitoring visit

Safer recruitment checks are in place to help leaders and managers determine the suitability of staff to work with children. Appropriate checks have been completed on staff who have lived overseas. Inspection report for children’s home - monitoring visit: 2604092 2 Staff supervision sessions and team meetings are effective and enable staff to reflect on the progress that they have made and identify where improvements still need to be made. The responsible individual is upskilling the manager and providing advice and support to ensure that they can provide strong leadership in the home.

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This monitoring visit

Leaders and managers have assured Ofsted that they will not admit children into the home until they feel that staff have gained the experience and skills required to fully meet children’s needs and keep them safe. Sufficient action has been taken since the previous monitoring visit to lift the notice to restrict further admissions to the home.

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Recent inspection history

Inspection date Inspection type Inspection judgement 21/06/2023 Full Requires improvement to be good 28/06/2022 Full Good 09/11/2021 Full Inadequate Inspection report for children’s home - monitoring visit: 2604092 3

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2604092 4

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Children’s home details

Registered provider: Phoenix Childcare Limited

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Children’s home details

Registered provider address: Support Hub, Unit 5, Chinon Court, Lower Moor Way, Tiverton, Devon EX16 6SS

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Inspector

Gary Turney, Social Care Inspector Inspection report for children’s home - monitoring visit: 2604092 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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