Children's home run by Chillington Close Ltd

Inspection report for children’s home: 2605829 1 Registered provider: Chillington Close Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home is registered to provide care for up to two children with social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in April 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2605829 2

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Inspection date Inspection type Inspection judgement

10/01/2023 Full Good 15/02/2022 Full Good Inspection report for children’s home: 2605829 3

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Overall experiences and progress of children and young people: good

Two children live in the home. They have both lived here since the last inspection and are settled. One child spoke to the inspectors, and the other child did not wish to speak to the inspectors.

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Overall experiences and progress of children and young people: good

Staff provide sensitive, individualised and nurturing care to children. This has helped children develop positive and trusting relationship with staff. These relationships help children develop the confidence to share some of their past lived experiences and to seek support from staff when they are experiencing emotional difficulties.

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Overall experiences and progress of children and young people: good

The manager and staff support children to excel in their learning. Children have excellent attendance and are either meeting or exceeding their educational targets. One child was listed on the school ‘high achievers’ roll and projected to receive top marks in their exams. The manager has also arranged appointments for the child to have discussions with Cambridge University to support the child’s future aspirations.

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Overall experiences and progress of children and young people: good

Staff help children to develop hobbies and interests. Staff consult with children about how they want to spend their time, and arrangements are made to create positive memories for children. For example, one child attended a football match to see Manchester United play. The other child went to Wembley Stadium to a concert. Additionally, staff support children to spend time with their families and friends.

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Overall experiences and progress of children and young people: good

The manager and staff consult with children regarding all areas of their care. Children are encouraged to be involved with care planning. Staff share the outcome of meetings and care plans with children. Staff share and advocate for children to ensure that their views are heard and acted on where appropriate. This practice is consistent with the home’s therapeutic parenting approach. This approach helps children feel valued and thrive in their home environment.

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Overall experiences and progress of children and young people: good

The home environment is warm and homely. Photos of children are on display throughout the home. Children’s bedrooms are personalised and decorated to their choice. One child’s bedroom is being prepared for redecoration. While no health and safety hazards were identified, the room was untidy. Staff and managers continue to support the child to maintain their bedroom to an acceptable standard.

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How well children and young people are helped and protected: good

The manager and staff understand children’s risks. There are effective systems in place to keep children safe. Risk assessments are detailed and provide clear guidance to staff on what actions should be taken if children are in a crisis. Although incidents are rare, when they occur they are managed well by staff.

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How well children and young people are helped and protected: good

Staff spend time with children helping them understand how to keep safe. They use a therapeutic reflective approach that includes the use of resources and activities to Inspection report for children’s home: 2605829 4 help children develop an understanding of different risks and strategies to keep themselves safe. This practice contributes to children’s behaviours improving and a reduction in risk-taking behaviours.

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How well children and young people are helped and protected: good

Staff use behaviour management approaches that empower children to understand and develop more positive responses and behaviours when they are in crisis. This approach, alongside the reflective discussions and key-work sessions, help children to manage their behaviours and feelings safely and positively. This has contributed to a significant reduction in the use of consequences to manage children’s behaviours in the home.

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How well children and young people are helped and protected: good

The manager ensures that fire risk assessments are completed by competent individuals. The manager has effective systems to ensure that the health and safety of the home is up to date and reviewed regularly. This ensures that children reside in a safe environment.

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How well children and young people are helped and protected: good

Age-appropriate independence is encouraged. One child self-administers their prescribed medication. Self-administration risk assessments are robust, and effective systems are in place to support and ensure medication is taken safely. However, the inspectors found that prescribed medication was not stored correctly in the child’s bedroom. The managers ensured that the medication was placed in a locked box during the inspection.

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The effectiveness of leaders and managers: good

The leadership team has high expectations for its staff and for the children in its care. The managers and responsible individual have a shared commitment to improving practice in the home and achieving positive outcomes for children.

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The effectiveness of leaders and managers: good

Staff enjoy working at the home and morale is high. They feel well supported by the management team and enjoy working here. Managers ensure that staff receive a wide range of relevant training so that they have the knowledge and skills to meet children’s individual needs. New members of staff receive an induction and a programme of training to support them in their role.

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The effectiveness of leaders and managers: good

Staff feel well supported by managers. Staff receive regular supervision, which includes reflective discussions about children’s and staff well-being, and any areas of development for staff.

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The effectiveness of leaders and managers: good

Therapists from the clinical team attend the team meetings and this ensures that practice is child centred. Where one child was experiencing emotional difficulties, a discussion with the clinical team and staff helped to inform staff practice and identify a tailored response.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual use a variety of monitoring tools to help them identify strengths in the home and identify where practice could be improved. Managers have regular discussions about how it could improve outcomes for children and strengthen the skills of the staff team. Inspection report for children’s home: 2605829 5

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Recommendations

 The registered person should make suitable arrangements to manage, administer and dispose of any medication. In particular, the manager must ensure that medication self-administered by children is stored safely. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 35, paragraph 7.15)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2605829 6

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Children’s home details

Registered provider: Chillington Close Ltd

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Children’s home details

Registered provider address: 15 Heritage Park, Hayes Way, Cannock WS11 7LT

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Inspectors

Nateisha Cardoza-Evans, Social Care Inspector Charlotte Love, Social Care Inspector Inspection report for children’s home: 2605829 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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