Children's Home run by Madiba Yorkshire Limited in Rotherham

Inspection report for children’s home: 2730253 1 Registered provider: Madiba Yorkshire Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered in September 2023 and is owned and managed by a private company.

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Information about this children’s home

The home provides care for one child who may experience social and/or emotional difficulties and/or learning disabilities.

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Information about this children’s home

The home and the manager were registered with Ofsted in September 2023.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Date of last inspection: not previously inspected

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requires improvement to be good

Overall judgement at last inspection: not applicable

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requires improvement to be good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2730253 2

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improvement to be good

The child’s day-to-day experiences vary because some staff have not always maintained professional boundaries. This has led to poor practice and inconsistent care. This does not provide the child with the sense of security they need to develop trust in the relationships they have started to build with staff.

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improvement to be good

A planned moved has supported the child to develop relationships with the manager and staff. The child was also supported to make a complaint about a member of staff but has not yet had a response to the complaint. The child is not aware of the procedure or the timescales for receiving an outcome.

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improvement to be good

Tuition and informal learning at home is helping the child to continue with their education after a period of receiving no education. Staff understand the barriers to the child’s education and are committed to providing the child with support and encouragement. This has led to the child being increasingly motivated about their education and is helping them to make progress.

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improvement to be good

The child is in good physical health and is supported to attend their health appointments. Mental health professionals provide staff with support to enable them to better understand the child’s emotional and mental health. Separate support for the child is helping them to addresses their needs and better regulate. Progress is slow but noted.

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improvement to be good

The child is helped to see the people who are important in their life. One family member said, ‘Staff are great. They always keep me informed about what is happening in [name of child]’s life.’

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improvement to be good

Staff consult with the child about the care they receive, and they act on the child’s wishes and feelings. Staff talk to the child about a range of topics that are specific to the child’s individual needs.

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improvement to be good

The child engages in a range of activities which reflect their hobbies and interests. They have taken part in community activities such as donating to a local food bank and fundraising for charity. These experiences are captured in the child’s life story book, which provide invaluable memories for later in life.

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improvement to be good

Staff understand the child’s vulnerabilities and risks and the additional restrictions as identified in the legal order. This, along with high levels of staff supervision reduce the risk of the child going missing. On one occasion when the child was missing, Inspection report for children’s home: 2730253 3 staff were proactive in searching for the child and reported this to other safeguarding professionals.

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improvement to be good

The child’s known risks are identified in their risk assessment which provides staff with guidance on how to respond to these. Staff talk to the child about how they are feeling. This has helped the child to find better coping strategies which has meant that incidents of self-injurious behaviours have reduced. The steps for staff to follow in relation to the child’s risks are clearly documented in their risk assessment. However, the procedure for completing a bedroom search following self-injurious behaviours are ambiguous and have led to an inconsistent response from staff.

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improvement to be good

When there have been concerns about a member of staff’s practice, colleagues have not always followed the whistleblowing policy. Senior leaders have investigated the concerns and staff have received training about professional boundaries and whistleblowing procedures.

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improvement to be good

Some incidents result in staff holding the child. When this happens, records show that the measures used are proportionate. Staff and the child are provided with the opportunity to discuss the incident and any learning.

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good

The registered manager’s oversight of the home is weak. Auditing tools are not used effectively to review and monitor the quality of care provided to the child. Gaps in staff training have not been identified and therefore have an impact on the care of the child. The manager did not demonstrate insight or understanding of the outcome of an investigation into a staff members practice.

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good

The risk assessment, linked to the location of the premises does not show there has been appropriate consultation. Risks associated with road safety are documented in the child’s plan, they are not reflected in the home’s location risk assessment.

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good

The home’s statement of purpose has been updated but Ofsted have not been sent a copy within the expected timescale.

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good

The manager’s reporting of serious incidents to Ofsted has not always been timely. Information about the notifiable incidents and the actions taken by staff sometimes lack detail and the manager has not always responded to the regulator’s requests for further information.

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good

The child does not have an up-to-date care plan written by the placing authority on their file. The manager has not followed the escalation policy to request the document to ensure they are working in line with the plan. The manager and staff know the child well and there is some mitigation as a result.

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good

Staff receive regular, reflective supervision and feel supported by the manager. Single subject supervisions provide staff with additional support. The child is at the Inspection report for children’s home: 2730253 4 centre of team meetings. Senior managers and the organisation’s psychologist attend the meetings to provide staff with training and additional support. Inspection report for children’s home: 2730253 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c)) 26 February 2024

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; and

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person. (Regulation 12 (1) (2)(a)(i)(v))

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Requirement Due date

In particular, the registered person must ensure that staff understand the homes policy on whistleblowing and that they understand their role and responsibilities in relation to whistleblowing. Also, to ensure that the guidance provided to staff about when to conduct a room search is clearly recorded children’s risk assessments. 26 February 2024

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— 26 February 2024 Inspection report for children’s home: 2730253 6 helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(f)(h))

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Requirement Due date

In particular, the registered person should ensure that staff are appropriately trained to meet the needs of the child living at the home. They should have oversight of staff performance and including any formal processes followed, and ensure that a monitoring and review system is used.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(a)(b)) 26 February 2024

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard).

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Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (1) (2)) 26 February 2024

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Recommendations

 The registered person should ensure that staff encourage children to share any concerns about their care or other matters as soon as they arise. Regulation 39 sets out the requirement on the registered person to have a complaints procedure. Children must be aware of the procedure and must be reminded of it Inspection report for children’s home: 2730253 7 as necessary (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 14.13)  The registered person should have a system in place so that all serious events are notified within 24 hours, to the appropriate people. The systems should cover the action that should be followed in the event arises at the weekend or on a public holiday. Notification must include details of the action taken by the home’s staff in response to the event. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 63, paragraph 14.13)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2730253 8

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Children’s home details

Registered provider address: One City West, Gelderd Road, Leeds LS12 6NJ

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Inspector

Rachel Webster, Social Care Inspector Inspection report for children’s home: 2730253 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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