Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home - monitoring visit: SC456532 1 SC456532 Registered provider: Cambian Childcare Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private organisation and provides care for up to two children who may experience social and emotional difficulties.

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Information about this children’s home

The registered manager has been in post since 6 March 2013.

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Information about this children’s home

At the time of the visit, no children were living at the home.

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This monitoring visit

During the full inspection on 17 and 18 October 2023, the inspector identified significant shortfalls in safeguarding practice and leadership and management in the home. As a result, the home was judged inadequate, and two compliance notices were issued under section 22A of the Care Standards Act 2000. These compliance notices were in relation to Regulation 12 (the protection of children standard) and Regulation 13 (the leadership and management standard).

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This monitoring visit

The purpose of this visit was to review the actions taken by the provider to address the identified shortfalls. Leaders and managers were able to show a plan of action to make improvements focused on the care delivered to children.

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This monitoring visit

The planning process around children moving into the home has improved. Staff at the home will work with the placing authority to carry out a pre-admission risk assessment for each child. This information will be used to determine whether staff have the relevant skills and experience to provide effective care for children.

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This monitoring visit

Children’s plans have been revised. Risk management plans are now individualised. Each risk identified will be documented in a separate risk management plan with clear guidance on how staff should respond to minimise the risk of children Inspection report for children’s home - monitoring visit: SC456532 2 experiencing harm. Copies of the plans and any updates will be documented in the child’s records, which will be accessible to all staff.

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This monitoring visit

In addition, as part of the process for a child moving into the home, managers will clarify with the placing authority who will carry out any required return home interviews. This will ensure that children can speak to someone independent should they go missing from the home.

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This monitoring visit

Leaders and managers have implemented new safeguarding systems that support staff to understand how to respond to and record accurate records of safeguarding concerns. A senior first-line manager has now been appointed to strengthen the management arrangements in the home.

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This monitoring visit

In addition, leaders and managers will meet weekly with managers from other settings in the organisation to share safeguarding information about children living in the home. This information will ensure that there is a swift and informed response to safeguarding incidents by leaders and managers, as part of the on-call management arrangements.

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This monitoring visit

A six-day induction training programme will be delivered to new staff members. This is a detailed induction that covers areas such as risk management, recording and reporting, missing from care, safeguarding, allegations and internet safety.

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This monitoring visit

There have been changes to the way incidents are recorded. A management evaluation section and staff feedback form have been incorporated into the incident form to prompt review and reflection by leaders, managers and staff.

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This monitoring visit

Leaders and managers have monitoring systems in place to ensure that staff understand their roles and responsibilities and have relevant experience to meet the needs of children in the home. Staff capabilities will be monitored in team meetings and through reflective supervision, where their knowledge will be tested and training needs identified.

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This monitoring visit

Currently, there is no staff team in place. The recruitment process has started to recruit a new staff team.

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This monitoring visit

The inspector found that the provider has taken sufficient action since the full inspection to meet the two compliance notices.

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This monitoring visit

Requirements made at the full inspection have not been considered as part of this visit. Inspection report for children’s home - monitoring visit: SC456532 3

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Inspection date Inspection type Inspection judgement

17/10/2023 Full Inadequate 11/01/2023 Full Good 15/02/2022 Full Good 18/02/2020 Full Good Inspection report for children’s home - monitoring visit: SC456532 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1) (2)(c)(i)(ii))

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Requirement Due date

Specifically, leaders and managers must ensure that the child’s mattress is replaced. In addition, the child should be supported to access equipment that will enable them to engage in leisure activities in the home. 3 December 2023

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone; 3 December 2023 Inspection report for children’s home - monitoring visit: SC456532 5 communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11 (1)(b) (2)(a)(i)(ii)(iii)(iv)(v)(xi))

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Requirement Due date

This relates to ensuring that leaders and managers put in place clear strategies to help staff manage the child’s behaviour.

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Requirement Due date

Furthermore, leaders, managers and staff must ensure that the child has clear and consistent boundaries and is helped to understand their purpose.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(b) (2)(d)(e)(f)(h))

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Requirement Due date

Specifically, leaders and managers must ensure that the home has sufficient staff to provide consistent care for each child.

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Requirement Due date

Leaders and managers must understand the impact that the quality of care provided in the home is having on the 3 December 2023 Inspection report for children’s home - monitoring visit: SC456532 6 progress and experiences of each child and use this understanding to inform the development of the quality of care in the home. In addition, they must ensure that robust systems are in place for the monitoring of the home.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Inspection report for children’s home - monitoring visit: SC456532 7 Unique reference number: SC456532

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Chibuzo Otache, Social Care Inspector Inspection report for children’s home - monitoring visit: SC456532 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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