Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC476303 1 SC476303 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private provider. It provides care for up to three children who experience social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in January 2017.

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Information about this children’s home

Three children currently live in the home. The inspectors spoke to all the children during this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 18 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC476303 2

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Inspection date Inspection type Inspection judgement

18/01/2023 Full Good 15/02/2022 Full Good 09/04/2019 Full Good 24/07/2018 Full Outstanding Inspection report for children’s home: SC476303 3

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Overall experiences and progress of children and young people: good

The children live in a warm and inviting home. They talk positively about living at the home. One child said this is their home, not ‘just’ a children’s home.

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Overall experiences and progress of children and young people: good

Two of the children have lived in the home for more than two years, and the other child has lived in the home for just over a year. This stability helps them to build trusted and secure relationships with staff. All children say that they have their favourite people they will go to, and they will also talk to any of the staff if they feel worried, anxious or unhappy.

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Overall experiences and progress of children and young people: good

Children go to school or college. For example, one child is now in college. Staff support them to try different courses to maintain an interest and enthusiasm with learning. This has led to a successful move on to higher education.

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Overall experiences and progress of children and young people: good

Children create positive memories. Staff ensure that children take part in the activities they want to do. Children spoke about going to the cinema, shopping, watching films at home, and doing their nails and hair. The manager has also created a community support plan. This encourages children to think about other people and how to support the local area. One of the children will be championing this and deciding what local projects they will become involved with.

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Overall experiences and progress of children and young people: good

Staff support unaccompanied asylum-seeking children. Staff work sensitively to help one child to speak to family overseas and to make friends in the local area. The support from staff has helped this child to make progress. This includes attending English speaking classes, attending school, and receiving legal advice. Staff use an online internet tool daily, which allows staff to interpret important information. This makes sure that the child understands conversations and can give their views.

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Overall experiences and progress of children and young people: good

Staff respect children’s views and wishes and place value on their opinions. Listening to children helps them to feel heard and in control of important decisions. One child expressed a wish to move to semi-independent living. Staff helped them to explore options, which allowed them to make an informed decision about their next steps. The staff make sure that children have access to an advocate to ensure that their views are independently represented.

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How well children and young people are helped and protected: good

Risk assessments are individual, with clear information about issues relevant to each child. They are easy to follow and understand. The staff review the assessments regularly, increasing or decreasing the risks as needed. Easily identifiable updates mean that staff can see the most recent information. This helps staff to keep informed about the relevant topics for each child. Inspection report for children’s home: SC476303 4 Staff respond positively and actively support children with any difficulties they encounter. For example, staff understand about self-harming behaviours. This curiosity led to staff identifying associated behaviours for one child. This helps to make sure that children receive the support they need in a timely way.

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How well children and young people are helped and protected: good

Since the last visit, there have been no complaints or allegations, and children have not gone missing. Staff’s actions help to keep children safer, for example temporarily stopping one child’s access to social media. Staff have discussions with children, which helps to educate them about topics such as internet safety. The manager and staff review the restrictions to the internet once children’s understanding and ability to keep themselves safe improve. Children respond well to this inclusive approach.

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How well children and young people are helped and protected: good

The boundaries and rules give children clear expectations. One child described consequences for them as ‘fair’. Staff talk to children about any issues and allow them space and time to reflect. This nurturing approach helps children to feel safe and secure.

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The effectiveness of leaders and managers: good

The experienced manager leads by example, setting a high standard of care for the children. With an emphasis on continuity, the manager ensures that a team of trusted, well-known adults look after the children. The children are at the forefront of her thinking and decision-making. This practice from the manager permeates throughout the team. This promotes the warm, caring and empathetic culture which is evident when entering the home.

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The effectiveness of leaders and managers: good

Staff have worked in the home for a long time. They know the children well and the challenges they have. They are confident in the manager and their own collective ability to provide a home where children want to live. The commitment gives children the opportunity to have positive new experiences and be the best they can be.

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The effectiveness of leaders and managers: good

The recruitment process is thorough, with relevant checks carried out. There is an induction programme to ensure that staff have the same knowledge, to ensure consistency. Supervision regularly takes place, encompassing the needs of the children, the staff and the team. Team meetings are well attended by staff. Staff consider the children, their views and share relevant updates.

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The effectiveness of leaders and managers: good

Record-keeping is methodical and records are updated in a timely fashion. Prompt oversight from the manager ensures that staff practice is appropriate and child focused.

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The effectiveness of leaders and managers: good

All partner agencies gave positive feedback about the children, their progress and the care they receive. One professional said she wishes there were other homes the same as this one so that all the children she works with could have the same experience. Inspection report for children’s home: SC476303 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC476303 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspectors

Miriam Dolman, Social Care Inspector Lisa Gordon, Social Care Inspector Inspection report for children’s home: SC476303 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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