Children's Home run by HMO NE Ltd in North Tyneside

Inspection report for children’s home: 2676045 1 Registered provider: HMO NE Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and operated by a private provider. It is registered to provide care for up to four children who may have social and emotional difficulties, learning disabilities and a sensory impairment.

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Information about this children’s home

The manager registered with Ofsted in July 2022.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 30 January 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2676045 2

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Inspection date Inspection type Inspection judgement

30/01/2023 Full Good Inspection report for children’s home: 2676045 3

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Overall experiences and progress of children and young people: good

There were three children living in the home at the time of this inspection. One child has moved into the home since the last inspection. The child was welcomed into the home sensitively and has settled well.

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Overall experiences and progress of children and young people: good

Children’s wishes and feelings are respected, and staff listen to and act on them. Children are supported to participate in day-to-day decisions about their lives. The children can request incentives to work towards, and staff praise children when these are achieved. This helps the children to develop positive relationships with staff who they trust.

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Overall experiences and progress of children and young people: good

Children take part in a range of activities. They choose what they wish to do and put forward ideas, which staff help to arrange. This includes children attending the cinema and visiting new places. The children also enjoyed a summer holiday.

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Overall experiences and progress of children and young people: good

Staff ensure that the children’s health needs are met and that children attend their routine appointments. Staff educate children on healthy eating and the importance of exercise. This helps the children to learn about taking care of themselves and making healthy choices.

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Overall experiences and progress of children and young people: good

Staff support the children to make progress in school and understand the importance of education. Children’s attendance at college is encouraged through good routines and practical support from staff. One child does not have a suitable school placement and the manager has escalated this to the relevant professionals. The staff continue to support the child’s learning by offering alternative educational opportunities.

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Overall experiences and progress of children and young people: good

Staff support the children to enjoy time with their families. Some of the children’s families live a significant distance from the home, yet the staff ensure that they help the children visit regularly. This helps the children to maintain a sense of identity and connection to their loved ones.

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How well children and young people are helped and protected: good

Children said that they feel safe. The children know how to make a complaint and can identify a trusted adult who they can talk to about any concerns or worries. There has been one complaint since the last inspection, which was dealt with appropriately.

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How well children and young people are helped and protected: good

Staff have a good understanding of how to protect children and help them to take measured risks the same as other children. Detailed risk assessments and safety measures are in place when a concern has been identified, such as online safety. This has helped the children to take age-appropriate risks and make safer choices. Inspection report for children’s home: 2676045 4 When children make disclosures of abuse, staff act appropriately to escalate those concerns to the local authority. Staff follow the correct procedures aided by a flowchart. This helps to ensure that prompt actions are taken to investigate any allegations of abuse and that children are safeguarded effectively.

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How well children and young people are helped and protected: good

Children are supported to manage disagreements in a positive way. Staff have discussions with children and help them to resolve their differences. This helps them to build more positive relationships with the other children in the home.

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How well children and young people are helped and protected: good

Children are held as a last resort to prevent harm to themselves or others. The monitoring and review of these incidents are good, and the children’s views are always sought. This helps the manager to ensure that any holds are appropriate and any intervention helps children to manage their feelings and behaviours.

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How well children and young people are helped and protected: good

Children rarely go missing from the home. There has been one missing-from-home incident since the last inspection. When the child was missing from the home, staff followed the individual plans and located the child quickly.

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The effectiveness of leaders and managers: good

The home is led by a suitably qualified manager. The manager is dedicated to making improvements and has high ambitions for what the children can achieve.

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The effectiveness of leaders and managers: good

There is effective management oversight in the home. The manager understands the strengths and areas for development at the home. She has addressed the requirements and recommendations made in the last inspection.

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The effectiveness of leaders and managers: good

The manager and her staff have built positive relationships with other professionals. The manager challenges agencies when key documents are not received in a timely manner. This has resulted in an overall improvement in the children’s individual files, which now contain all of their required information.

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The effectiveness of leaders and managers: good

Staff receive regular supervision from the management team. Staff are provided with a safe space to reflect on their practice and share their views. The manager encourages the staff’s continuing professional development. This helps the manager to gain better insight into the development needs of her staff.

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The effectiveness of leaders and managers: good

Team meetings are held regularly, and they are well attended. The manager includes activities to help the staff to extend their knowledge and understanding of relevant legislation and guidance. This helps to strengthen the staff’s care practice.

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The effectiveness of leaders and managers: good

The staff have completed all mandatory training. The manager ensures that bespoke training is sourced and delivered to staff. This enables staff to meet the current and emerging needs of the children. As a result, the children are being cared for by staff who have up-to-date knowledge of how to respond to their needs.

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The effectiveness of leaders and managers: good

There are no requirements or recommendations from this inspection. Inspection report for children’s home: 2676045 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2676045 6

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Children’s home details

Registered provider address: Hallgate House, 9 Grange Terrace, Sunderland SR2 7DF

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Inspector

Cherie Chen, Social Care Inspector Inspection report for children’s home: 2676045 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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