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Early years · Early years complaint outcome

Westfield Centre Children's Day Care

Inspected 13 Dec 2023 · published 13 Dec 2023 · URN EY545703

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    13 Dec 2023

  • URN verified

    EY545703

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Page 1 of the report

Deep dive

What this report says

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−18Mixedmore positive than 82% of reports of this type

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Praiseimprovedclearrobusteffectively
Criticismconcernsinadequateharm

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Findings positive critical

Strengths

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Concerns

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Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 10 October 2023, the provider notified us of a significant event. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of a significant event which is likely to affect the suitability of the early years provider or any person who cares for, or is in regular contact with, children on the premises to look after children.

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Summary of outcome

On 12 October 2023, we then received further concerns that the provider was not meeting some of these requirements.

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Summary of outcome

On 25 October 2023, we carried out an inspection and found the provider was not meeting some of these requirements. The overall effectiveness of the provision was judged to be inadequate. The inspection report sets out the actions the provider was required to take to meet the requirements.

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Summary of outcome

On 15 November 2023, we carried out a regulatory visit. The focus of the visit was to check whether the provider had met the safeguarding and welfare actions raised at their last inspection.

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Summary of outcome

We found that the provider had improved procedures to monitor the manager's practice and to oversee the quality of provision being offered to children. The manager has updated all policies and procedures and has plans in place to ensure staff knowledge of child protection is maintained. She has developed management monitoring processes so that all concerns documented about children or staff are reviewed by a senior staff member. This is to ensure that relevant action is taken to protect children from potential harm.

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Summary of outcome

Robust recruitment and vetting procedures, which include clear job descriptions, are now in place. This not only helps to ensure the suitability of staff but also ensures staff who have the required skills and knowledge are appointed. There are plans to ensure the key person systems works more effectively in practice to ensure children's individual needs are met.

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Summary of outcome

The manager has improved risk assessment processes, with clear guidance on risks associated with pools of water. Procedures are now in place to check the implementation of risk assessments to ensure staff are identifying and minimising potential hazards to children.

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Summary of outcome

The manager has devised a special educational needs and/or disabilities (SEND) folder for staff to refer to. The folder contains clear information on identification and support for children who have SEND. The manager plans to have clear daily routines and appropriate rules in place, which staff will understand and help children to learn. Training and oversight of staff's practice and implementation of policies and procedures is a key aspect the manager plans to regularly review to ensure requirements continue to be met.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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