Relief Learning Centre

School pre-registration inspection report

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Relief Learning Centre 16a Bishopton Lane, Stockton-on-Tees, County Durham TS18 2AA

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Main inspection findings

Part 1. Quality of education provided Paragraph 2(1), 2(1)(a), 2(1)(b), 2(1)(b)(i), 2(1)(b)(ii), 2(2), 2(2)(a), 2(2)(b), 2(2)(h), 2(2)(i)  The curriculum policy that the proprietor has written does not set out clearly what the school intends to offer to its pupils. There are some schemes of work in place and some of these have accompanying lessons plans. This is not the case for all subjects that the school intends to offer.  The school intends to offer shorter turnaround provision to support pupils back into mainstream education. It also intends to take pupils onto its own roll. Leaders are not clear about how the curriculum could differ and therefore be planned for these different pupil groups.  From what the school has in place currently, it is not possible to see how the curriculum will be adapted to meet the needs of each pupil. As the curriculum has not been fully mapped out, it is not possible to say that these standards are likely to be

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Main inspection findings

met.  These standards are not likely to be met. Paragraph 2(2)(d), 2(2)(d)(i), 2(2)(d)(ii)  Leaders have adopted national resources for their Personal, Social, Health and Economic (PSHE) programme. They are a solid starting point and leaders can articulate how they will adapt this curriculum to meet the needs of pupils who may attend this school.  The PSHE education plan reflects the schools aims as an alternative education provider to support pupils to complete their studies and gain qualifications for their next steps.  The PSHE plan includes education about the protected characteristics as defined by the 2010 act.  These standards are likely to be met. Paragraph 2(2)(e), 2(2)(e)(i), 2(2)(e)(ii), 2(2)(e)(iii)  The school has a careers policy that is written in line with the Gatsby Benchmarks. The head of centre can explain her plans for careers education, including careers interviews with external advisors and input from external speakers. Careers will be

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Main inspection findings

taught through the PSHE curriculum.  The head of centre intends that pupils will have careers input from a range of sources to support them in making the right choices for them post-16.  These standards are likely to be met. Paragraph 2A(1), 2A(1)(b), 2A(1)(d), 2A(1)(e), 2A(1)(f), 2A(1)(g), 2A(2)  The proprietor has a relationships and sex education (RSE) policy in place. It sets out what pupils will learn while they are present in school and meets the latest statutory guidance.  The school is not currently operating. Leaders are aware that they need to consult with parents and carers of pupils attending the school about the RSE policy and that they need to make the policy available to them.  The standards in this part are likely to be met. Paragraph 3, 3(a), 3(b), 3(c), 3(d), 3(e), 3(f), 3(g), 3(h), 3(i), 3(j), 4  There are limited plans in place that detail how the proprietor will ensure that teaching in the school meets the requirements of the independent school standards

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Main inspection findings

(ISS). There is no framework ready to assess pupils’ learning. Leaders recognise that until their curriculum is mapped out, they cannot put assessment in place.  Leaders intend to offer a variety of subjects. There is some recognition that whoever is teaching will require some subject knowledge enhancement. There is insufficient clarity about how staff will have this development.  There are few resources available in the school currently. There are no resources for teaching science for example. Leaders intend to liaise with local colleges to secure facilities for practical work in science. At the time of this inspection, this liaison had not begun.  These standards are not likely to be met. Paragraph 3(i), 3(j)  Leaders plans, although not sufficiently detailed, do not undermine fundamental British values and they do not discriminate against any pupil group. Leaders understand their equalities duties.

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Main inspection findings

 These standards are likely to be met. Part 2. Spiritual, moral, social and cultural development of pupils Paragraph 5, 5(a), 5(b), 5(b)(i), 5(b)(ii), 5(b)(iii), 5(b)(iv), 5(b)(v), 5(b)(vi), 5(b)(vii), 5(c), 5(d), 5(d)(i), 5(d)(ii), 5(d)(iii)  Leaders have plans in place for teaching PSHE. These are taken from a national resource. Leaders can articulate how they will adapt these plans to meet the needs of the pupils who join their school.  The programme contains education about fundamental British values, protected characteristics, relationship and sex education and life beyond school.  Leaders are aware that they need to ensure that any visits from external speakers or off-site visits need to be carefully planned. They are clear about the checks they would make to ensure that pupils receive a balance of views.  If this programme is effectively delivered, these standards are likely to be met. Part 3. Welfare, health and safety of pupils

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Main inspection findings

Paragraph 7, 7(a), 7(b)  At the time of this inspection, leaders were not sufficiently familiar with the statutory guidance in Keeping Children Safe in Education (KCSIE) 2023. Leaders had not completed sufficient safeguarding training to take on the role of designated and deputy designated safeguarding leads.  The proprietor has not ensured that staff employed are safe to work with children. The approach to safer recruitment is not well organised and has resulted in recruitment files that are incomplete.  There is a safeguarding policy. However, there is little reference to KCSIE 2023. The safeguarding policy does not include sufficient information or guidance about how to report a concern, for example, no format for recording incidents is included as guidance for staff.  Leaders do have some plans for ensuring that staff are made aware of safeguarding information. They intend to share information in staff briefings and in professional

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Main inspection findings

development sessions across the year.  These standards are not likely to be met. Paragraph 9, 9(a), 9(b), 9(c),  The proprietor has put in place a behaviour policy. However, the policy does not include the required detail related to sanctions. There is a plan for putting in place an electronic recording system for behaviour. This has not been developed currently.  These standards are not likely to be met. Paragraph 10, 11, 13, 14  The proprietor has an anti-bullying policy in place, which if implemented will ensure that bullying is not tolerated and is tackled swiftly.  There is a written health and safety policy in place. There is accompanying paperwork which shows the checks that will be made. During this inspection, the section of the premises that the school will use was well maintained, clean and tidy.  There is a first-aid policy in place that meets requirements. During the inspection, the

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Main inspection findings

proprietor arranged for a replacement first-aid kit to be purchased to replace out-of- date stock. A book is in place for the recording of any accidents.  The proprietor intends that classes will be limited to a class size of six. The ratio of supervision will be one teacher and one teaching assistant to every class.  These standards are likely to be met. Paragraph 12, 15, 16, 16(a), 16(b)  At the time of this inspection, the proprietor had arranged for a fire risk assessment to take place the following week. Firefighting equipment in the premises has not been serviced and this is not currently planned. Fire signage is in place and fire doors are in working order.  The proprietor intends that an electronic system for recording pupils’ attendance will be in place. This has not yet been designed. Once it is up and running, the proprietor intends to use the registration codes as per the government guidance in ‘Working

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Main inspection findings

together to improve school attendance’.  Leaders were unclear about the requirements for the school admissions register. They intend to find out more about this and produce an electronic format for it.  A risk assessment policy is in place which details the requirements for producing risk assessments. The policy is not yet implemented and risk assessments are not in place for activities in school and any that may take place off site.  These standards are not likely to be met. Part 4. Suitability of staff, supply staff, and proprietors Paragraph 18(2), 18(2)(a), 18(2)(b), 18(2)(c), 18(2)(c)(i), 18(2)(c)(ii), 18(2)(c)(iii), 18(2)(c)(iv), 18(2)(d), 18(2)(e), 18(3), 21(1), 21(2), 21(3), 21(3)(a), 21(3)(a)(i), 21(3)(a)(ii), 21(3)(a)(iii), 21(3)(a)(iv), 21(3)(a)(v), 21(3)(a)(vi), 21(3)(a)(vii), 21(3)(a)(viii), 21(3)(b)  Recruitment files demonstrate that leaders are not following safer recruitment practices. There is no consistent approach to making the required checks on adults

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Main inspection findings

who work with children. For example, in some files, no overseas checks were recorded for staff who have recently been appointed and worked overseas. In some files, no medical questionnaires were in place. Some files had completed application forms and other files had CVs. Some files show that leaders have accepted disclosure and barring certificates that are over two years old from previous employment.  There is no single central register in place for recording checks that have taken place. Leaders have not used guidance in KCSIE 2023 to structure their processes and record keeping to ensure that they are recruiting safely.  The standards in this part are unlikely to be met. Part 5. Premises of and accommodation at schools Paragraph 23(1), 23(1) (c), 24(1), 24(1)(a), 24(1)(b), 24(2), 25, 27, 28(1),  There is no facility for changing accommodation and no shower available in the school. The proprietor intends that physical education (PE) will take place off-site in

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Main inspection findings

purpose-built facilities that have access to changing accommodation and showers. The agreement for this is to be sought.  Although handwashing facilities are available in the girls’ toilets, the temperature of the hot water poses a scalding risk.  The medical room, in the position it is in, does not offer sufficient privacy for pupils to receive treatment or examination should a medical emergency occur. It does not contain a handwashing facility. It is close enough to a toilet. Leaders are considering whether this location can be modified or whether to move the location to another place in the building.  While the building is clean and tidy, the fire safety equipment has not been recently checked. This means that pupils’ health, safety and welfare cannot be ensured.  These standards are not likely to be met. Paragraph 23(1)(a), 23(1)(b), 26, 27(a), 28(1)(a), 28(1)(b), 28(1)(c), 28(2), 28(2)(a), 28(2)(b)

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Main inspection findings

 The proprietor has ensured that there are separate toilets available for girls and boys and that handwashing facilities are available. Paper towels were due to be restocked during the inspection.  The lighting and acoustics in the classrooms are suitable. Some classrooms are open to the main corridor. The proprietor is considering whether to install doors to these two areas.  Drinking water is always available for pupils. It will be provided as bottled water and there are labels showing where it is available from.  These standards are likely to be met. Paragraph 27(b), 29, 29(1)(a), 29(1)(b)  There is external lighting at the front of the building from street lighting. The back of the building is used as an entrance from the car parking area. There are some external lights but the proprietor was unsure of their working order at the time of the inspection.  There is no external space for pupils to play outside at this school. Leaders intend to

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Main inspection findings

provide access to outside spaces through local parks. They intend for PE to take place offsite. This is in the early stages of thinking it through and nothing has been currently set up or risk assessed in relation to PE or outside space.  This standard is unlikely to be met. Part 6. Provision of information Paragraph 32(1), 32(1)(a), 32(1)(b), 32(1)(c), 32(1)(f), 32(1)(g), 32(1)(h), 32(1)(i), 32(2), 32(2)(a), 32(2)(b), 32(2)(b)(i), 32(2)(c), 32(3), 32(3)(a), 32(3)(c), 32(3)(d), 32(3)(f),  The proprietor has not ensured that the relevant contact information is available to parents and/or carers.  There are some policies, for example the admissions policy, which are not written. The curriculum information is not in a form ready that is ready to be shared with pupils or parents and/or carers. The safeguarding policy is not available on the school website.  There is no format or planned format available for how the school intends to report on

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Main inspection findings

pupils’ progress, nor is there a format for annual accounting for expenditure that can be provided to commissioning local authorities.  These standards are unlikely to be met. Paragraph 32(2)(d), 32(3)(b),  The proprietor has ensured that there is information relating to the school’s ethos and mission are on the website.  There is a policy in place for supporting pupils who speak English as an additional language. There is also a policy in place relating to pupils with education, health and care plans.  If these policies are implemented effectively, these standards are likely to be met. Part 7. Manner in which complaints are handled Paragraph 33, 33(e), 33(f), 33(g), 33(i), 33(i)(i), 33(i)(ii), 33(j), 33(j)(i), 33(j)(ii), 33(k)  The complaints policy does not set out clearly the stages of the complaints process beyond the informal stage.  The policy lacks information on how the findings from a complaint will be recorded,

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Main inspection findings

shared and stored.  These standards are unlikely to be met. Paragraph 33(a), 33(b), 33(c), 33(d), 33(h),  There is a complaints policy that is in writing and available to parents and/or carers on request. It sets out some timescales and allows for complaints to be made informally at first.  The policy allows for a parent to be accompanied at a panel hearing.  These standards are likely to be met. Part 8. Quality of leadership in and management of schools Paragraph 34(1), 34(1)(a), 34(1)(b), 34(1)(c)  At the time of the inspection, the leaders were not familiar with the guidance in KCSIE 2023 or with the ISS.  Leaders have limited knowledge of what is required to meet the ISS consistently and what is required to be in place for a pre-registration inspection.  Leaders have a vision for an alternative provision independent school but are in the very early stages of acquiring the knowledge and skills to be able to do this.

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Main inspection findings

 These standards are unlikely to be met. Schedule 10 of the Equality Act 2010  The school does not currently have an accessibility plan in place.  This standard is unlikely to be met.

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Compliance with regulatory requirements

The school is unlikely to meet the requirements of the schedule to The Education (Independent School Standards) Regulations 2014 (‘the independent school standards’) and associated requirements, as set out in the annex of this report.

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Proposed school details

This inspection was carried out under section 99 of the Education and Skills Act 2008, the purpose of which is to advise the Secretary of State for Education about the school’s likely compliance with the independent school standards that are required for registration as an independent school.

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Proposed school details

Type of school Independent Special School

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Proposed school details

School status Independent special school

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Proposed school details

Proprietor Relief Professionals Group LTD

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Proposed school details

Annual fees (day pupils) £90 to £105 per day

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Proposed school details

Date of previous standard inspection Not previously inspected

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n

Age range of pupils NA 11-16 11-16 Number of pupils on the school roll NA 25 24

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n

Reason for inspector’s recommendations  The inspector recommends 24 pupils as a maximum number for the current space. There is sufficient space for the school to have four classes of six pupils.

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School’s current position School’s proposal

Gender of pupils Mixed Mixed Number of full-time pupils of compulsory school age 0 Up to 25

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School’s current position School’s proposal

Number of pupils with special educational needs and/or disabilities 0 Up to 25

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School’s current position School’s proposal

Of which, number of pupils with an education, health and care plan 0 Up to 25

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School’s current position School’s proposal

Of which, number of pupils paid for by a local authority with an education, health and care plan 0 Up to 25

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School’s current position School’s proposal

Number of full-time equivalent teaching staff 4 6

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Information about this proposed school

 The proposed school is located on Bishopton Road in Stockton on Tees. It will operate from the downstairs of a rented premises. There may be scope for the school to expand upstairs. Upstairs was not assessed as part of the premises check for this inspection.  The school does not propose to have a religious character.  The school proposes to cater for up to 25 pupils with special educational needs and/or disabilities, including autism spectrum disorder and social, emotional and mental health needs.

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Information about this inspection

 This inspection was the school’s first pre-registration inspection. It was commissioned by the Department for Education, following receipt of the school’s application to open.  The school is not currently operating. There has recently been one pupil who attended for a short alternative provision placement. This has since ended.  The inspector reviewed all available policies and documentation, including that related to safeguarding.  The inspector had a tour of the premises and spoke at length with the proprietor, head of centre and the designated safeguarding lead.

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Inspection team

Debbie Redshaw, lead inspector Ofsted Inspector

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Part 1. Quality of education provided

 2(1) The standard in this paragraph is met if- – 2(1)(a) the proprietor ensures that a written policy on the curriculum, supported by appropriate plans and schemes of work, which provides for the matters specified in sub-paragraph (2) is drawn up and implemented effectively; and – 2(1)(b) the written policy, plans and schemes of work- – 2(1)(b)(i) take into account the ages, aptitudes and needs of all pupils, including those pupils with an EHC plan; and – 2(1)(b)(ii) do not undermine the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and  2(2) For the purposes of paragraph (2)(1)(a), the matters are- – 2(2)(a) full-time supervised education for pupils of compulsory school age (construed in accordance with section 8 of the Education Act 1996), which gives pupils experience in linguistic, mathematical, scientific, technological, human and social, physical and

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Part 1. Quality of education provided

aesthetic and creative education; – 2(2)(b) that pupils acquire speaking, listening, literacy and numeracy skills; – 2(2)(h) that all pupils have the opportunity to learn and make progress; and – 2(2)(i) effective preparation of pupils for the opportunities, responsibilities and experiences of life in British society.  3 The standard in this paragraph is met if the proprietor ensures that the teaching at the school- – 3(a) enables pupils to acquire new knowledge and make good progress according to their ability so that they increase their understanding and develop their skills in the subjects taught; – 3(b) fosters in pupils self-motivation, the application of intellectual, physical and creative effort, interest in their work and the ability to think and learn for themselves; – 3(c) involves well planned lessons and effective teaching methods, activities and management of class time; – 3(d) shows a good understanding of the aptitudes, needs and prior attainments of the

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Part 1. Quality of education provided

pupils, and ensures that these are taken into account in the planning of lessons; – 3(e) demonstrates good knowledge and understanding of the subject matter being taught; – 3(f) utilises effectively classroom resources of a good quality, quantity and range; – 3(g) demonstrates that a framework is in place to assess pupils’ work regularly and thoroughly and use information from that assessment to plan teaching so that pupils can progress; – 3(h) utilises effective strategies for managing behaviour and encouraging pupils to act responsibly;  4 The standard in this paragraph is met where the proprietor ensures that a framework for pupil performance to be evaluated, by reference to the school’s own aims as provided to parents or national norms, or to both, is in place.

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Part 3. Welfare, health and safety of pupils

 7 The standard in this paragraph is met if the proprietor ensures that- – 7(a) arrangements are made to safeguard and promote the welfare of pupils at the school; and – 7(b) such arrangements have regard to any guidance issued by the Secretary of State.  9 The standard in this paragraph is met if the proprietor promotes good behaviour amongst pupils by ensuring that- – 9(a) a written behaviour policy is drawn up that, amongst other matters, sets out the sanctions to be adopted in the event of pupil misbehaviour; – 9(b) the policy is implemented effectively; and – 9(c) a record is kept of the sanctions imposed upon pupils for serious misbehaviour.  12 The standard in this paragraph is met if the proprietor ensures compliance with the Regulatory Reform (Fire Safety) Order 2005[12].  15 The standard in this paragraph is met if the proprietor ensures that an admission and attendance register is maintained in accordance with the Education (Pupil

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Part 3. Welfare, health and safety of pupils

Registration) (England) Regulations 2006[13].  16 The standard in this paragraph is met if the proprietor ensures that- – 16(a) the welfare of pupils at the school is safeguarded and promoted by the drawing up and effective implementation of a written risk assessment policy; and – 16(b) appropriate action is taken to reduce risks that are identified.

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Part 4. Suitability of staff, supply staff, and proprietors

 18(2) The standard in this paragraph is met if- – 18(2)(a) no such person is barred from regulated activity relating to children in accordance with section 3(2) of the 2006 Act where that person is or will be engaging in activity which is regulated activity within the meaning of Part 1 of Schedule 4 to that Act; – 18(2)(b) no such person carries out work, or intends to carry out work, at the school in contravention of a prohibition order, an interim prohibition order, or any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act, or any disqualification, prohibition or restriction which takes effect as if contained in either such direction; – 18(2)(c) the proprietor carries out appropriate checks to confirm in respect of each such person- – 18(2)(c)(i) the person’s identity; – 18(2)(c)(ii) the person’s medical fitness; – 18(2)(c)(iii) the person’s right to work in the United Kingdom; and

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Part 4. Suitability of staff, supply staff, and proprietors

– 18(2)(c)(iv) where appropriate, the person’s qualifications; – 18(2)(d) the proprietor ensures that, where relevant to any such person, an enhanced criminal record check is made in respect of that person and an enhanced criminal record certificate is obtained before or as soon as practicable after that person’s appointment; – 18(2)(e) in the case of any person for whom, by reason of that person living or having lived outside the United Kingdom, obtaining such a certificate is not sufficient to establish the person’s suitability to work in a school, such further checks are made as the proprietor considers appropriate, having regard to any guidance issued by the Secretary of State; and  18(3) The checks referred to in sub-paragraphs (2)(c) and (except where sub- paragraph (4) applies) (2)(e) must be completed before a person’s appointment.  21(1) The standard in this paragraph is met if the proprietor keeps a register which

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Part 4. Suitability of staff, supply staff, and proprietors

shows such of the information referred to in sub-paragraphs (3) to (7) as is applicable to the school in question.  21(2) The register referred to in sub-paragraph (1) may be kept in electronic form, provided that the information so recorded is capable of being reproduced in legible form.  21(3) The information referred to in this sub-paragraph is- – 21(3)(a) in relation to each member of staff ("S") appointed on or after 1st May 2007, whether- – 21(3)(a)(i) S’s identity was checked; – 21(3)(a)(ii) a check was made to establish whether S is barred from regulated activity relating to children in accordance with section 3(2) of the 2006 Act; – 21(3)(a)(iii) a check was made to establish whether S is subject to any direction made under section 128 of the 2008 Act or section 142 of the 2002 Act or any disqualification, prohibition or restriction which takes effect as if contained in such a direction; – 21(3)(a)(iv) checks were made to ensure, where appropriate, that S had the relevant

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Part 4. Suitability of staff, supply staff, and proprietors

qualifications; – 21(3)(a)(v) an enhanced criminal record certificate was obtained in respect of S; – 21(3)(a)(vi) checks were made pursuant to paragraph 18(2)(d); – 21(3)(a)(vii) a check of S’s right to work in the United Kingdom was made; and – 21(3)(a)(viii) checks were made pursuant to paragraph 18(2)(e), – 21(3)(b) in relation to each member of staff ("S"), whether a check was made to establish whether S is subject to a prohibition order or an interim prohibition order, including the date on which such check was completed.

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Part 5. Premises of and accommodation at schools

 23(1) Subject to sub-paragraph (2), the standard in this paragraph is met if the proprietor ensures that- – 23(1)(c) suitable changing accommodation and showers are provided for pupils aged 11 years or over at the start of the school year who receive physical education.  24(1) The standard in this paragraph is met if the proprietor ensures that suitable accommodation is provided in order to cater for the medical and therapy needs of pupils, including- – 24(1)(a) accommodation for the medical examination and treatment of pupils; – 24(1)(b) accommodation for the short term care of sick and injured pupils, which includes a washing facility and is near to a toilet facility; and  24(2) The accommodation provided under sub-paragraphs (1)(a) and (b) may be used for other purposes (apart from teaching) provided it is always readily available to be used for the purposes set out in sub-paragraphs (1)(a) and (b).

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Part 5. Premises of and accommodation at schools

 25 The standard in this paragraph is met if the proprietor ensures that the school premises and the accommodation and facilities provided therein are maintained to a standard such that, so far as is reasonably practicable, the health, safety and welfare of pupils are ensured.  27 The standard in this paragraph is met if the proprietor ensures that- – 27(b) external lighting is provided in order to ensure that people can safely enter and leave the school premises.  28(1) The standard in this paragraph is met if the proprietor ensures that- – 28(1)(d) the temperature of hot water at the point of use does not pose a scalding risk to users.  29(1) The standard in this paragraph is met if the proprietor ensures that suitable outdoor space is provided in order to enable- – 29(1)(a) physical education to be provided to pupils in accordance with the school curriculum; and – 29(1)(b) pupils to play outside.

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Part 6. Provision of information

 32(1) The standard about the provision of information by the school is met if the proprietor ensures that- – 32(1)(a) the information specified in sub-paragraph (2) is provided to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector [14], the Secretary of State or an independent inspectorate [15]; – 32(1)(b) the information specified in sub-paragraph (3) is made available to parents of pupils and parents of prospective pupils and, on request, to the Chief Inspector, the Secretary of State or an independent inspectorate; – 32(1)(c) particulars of the arrangements for meeting the standard contained in paragraph 7 are published on the school’s internet website or, where no such website exists, are provided to parents on request; – 32(1)(f) an annual written report of each registered pupil’s progress and attainment in the main subject areas taught is provided to the parents of that registered pupil

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Part 6. Provision of information

except that no report need be provided where the parent has agreed otherwise; – 32(1)(g) any information reasonably requested in connection with an inspection under section 109 of the 2008 Act which is required for the purposes of the inspection is provided to the body conducting the inspection and that body is given access to the school’s admission and attendance registers; – 32(1)(h) where a pupil wholly or partly funded by a local authority (except where funding is solely for free of charge early years provision in accordance with the duty contained in section 7 of the Childcare Act 2006[16]) is registered at the school, an annual account of income received and expenditure incurred by the school in respect of that pupil is provided to the local authority and, on request, to the Secretary of State; – 32(1)(i) where a pupil with an EHC plan wholly or partly funded by a local authority or other body through public funds is registered at the school, such information as may

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Part 6. Provision of information

reasonably be required for the purpose of the annual review of the EHC plan is provided to the responsible local authority; and  32(2) The information specified in this sub-paragraph is- – 32(2)(a) the school’s address and telephone number and the name of the head teacher; – 32(2)(b) either- – 32(2)(b)(i) where the proprietor is an individual, the proprietor’s full name, address for correspondence during both term-time and holidays and a telephone number or numbers on which the proprietor may be contacted, or – 32(2)(c) where there is a governing body, the name and address for correspondence of its Chair; and  32(3) The information specified in this sub-paragraph is- – 32(3)(a) particulars of the school’s policy on and arrangements for admissions, misbehaviour and exclusions; – 32(3)(c) particulars of the policy referred to in paragraph 2; – 32(3)(d) particulars of arrangements for meeting the standards contained in

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Part 6. Provision of information

paragraphs 9, 10, 11 and 13; – 32(3)(f) details of the complaints procedure referred to in paragraph 33, and the number of complaints registered under the formal procedure during the preceding school year; and

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Part 7. Manner in which complaints are handled

 33 The standard about the manner in which complaints are handled is met if the proprietor ensures that a complaints procedure is drawn up and effectively implemented which deals with the handling of complaints from parents of pupils and which- – 33(e) where the parent is not satisfied with the response to the complaint made in accordance with sub-paragraph (d), establishes a formal procedure for the complaint to be made in writing; – 33(f) where the parent is not satisfied with the response to the complaint made in accordance with sub-paragraph (e), makes provision for a hearing before a panel appointed by or on behalf of the proprietor and consisting of at least three people who were not directly involved in the matters detailed in the complaint; – 33(g) ensures that, where there is a panel hearing of a complaint, one panel member is independent of the management and running of the school; – 33(i) provides for the panel to make findings and recommendations and stipulates that

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Part 7. Manner in which complaints are handled

a copy of those findings and recommendations is- – 33(i)(i) provided to the complainant and, where relevant, the person complained about; and – 33(i)(ii) available for inspection on the school premises by the proprietor and the head teacher; – 33(j) provides for a written record to be kept of all complaints that are made in accordance with sub-paragraph (e) and- – 33(j)(i) whether they are resolved following a formal procedure, or proceed to a panel hearing; and – 33(j)(ii) action taken by the school as a result of those complaints (regardless of whether they are upheld); and – 33(k) provides that correspondence, statements and records relating to individual complaints are to be kept confidential except where the Secretary of State or a body conducting an inspection under section 109 of the 2008 Act requests access to them.

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Part 8. Quality of leadership in and management of schools

 34(1) The standard about the quality of leadership and management is met if the proprietor ensures that persons with leadership and management responsibilities at the school- – 34(1)(a) demonstrate good skills and knowledge appropriate to their role so that the independent school standards are met consistently; – 34(1)(b) fulfil their responsibilities effectively so that the independent school standards are met consistently; and – 34(1)(c) actively promote the well-being of pupils.

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 Arrangements are not made to fulfil duties under schedule 10 of the Equality Act 2010. The school does not have an accessibility plan. guidance ‘Raising concerns and making a complaint about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/publications/complaints-about-ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Schedule 10 of the Equality Act 2010

Parent View You can use Parent View to give Ofsted your opinion on your child’s school. Ofsted will use the information parents and carers provide when deciding which schools to inspect and when and as part of the inspection.

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Schedule 10 of the Equality Act 2010

You can also use Parent View to find out what other parents and carers think about schools in England. You can visit www.parentview.ofsted.gov.uk , or look for the link on the main Ofsted website: www.gov.uk/ofsted .

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Schedule 10 of the Equality Act 2010

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Schedule 10 of the Equality Act 2010

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open- government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Schedule 10 of the Equality Act 2010

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Schedule 10 of the Equality Act 2010

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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