House of Clive (Hair and Beauty) Ltd

House of Clive (Hair and Beauty) Ltd Report following a monitoring visit to a ‘requires improvement’ provider

p.1

Name of lead inspector: Paul James, His Majesty’s Inspector

p.1

Inspection dates: 26 and 27 October 2023

p.1

Type of provider: Independent learning provider

p.1

Address:

15a Colston Street Bristol BS1 5AP Monitoring visit: House of Clive (Hair and Beauty) Ltd, 26 and 27 October 2023

p.1

Context and focus of visit

House of Clive (Hair and Beauty) Ltd was inspected in August 2022. At that time, inspectors judged the overall effectiveness of the provision to require improvement.

p.2

Context and focus of visit

The focus of this monitoring visit was to evaluate the progress that leaders and managers have made in resolving the main areas for improvement identified at the previous inspection.

p.2

Context and focus of visit

At the time of this monitoring visit, around 460 apprentices were studying at training centres in either Bristol or Birmingham. Around 350 apprentices study hairdressing standards at levels 2 and 3, and 115 apprentices study programmes in business administration, digital marketing, team leading, customer services and marketing. In addition, 45 16- to 18-year-olds and 27 adults follow full-time programmes in hairdressing.

p.2

Reasonable progress

Leaders have ensured that the curriculum for all apprentices includes an effective focus on the development of skills in English and mathematics. Tutors have been supported with additional training, and the apprenticeship curriculums have been revised effectively. Apprentices now complete tests at the start of their apprenticeship to establish what they already know and can do. Tutors use this information to devise useful additional training that helps apprentices develop their knowledge over time.

p.2

Reasonable progress

Leaders now ensure that tutors use naturally occurring opportunities for apprentices to apply their new skills in English and mathematics in their workplace. For example, hairdressing apprentices use mathematics when considering ratios in the preparation of chemicals when colouring hair. As a result, apprentices make effective links between what they have learned and how this can be used at work.

p.2

Reasonable progress

Leaders have recently appointed a new member of staff who has responsibility for the quality of English and mathematics teaching for all apprentices. However, it is too soon to judge the impact of this new role. Monitoring visit: House of Clive (Hair and Beauty) Ltd, 26 and 27 October 2023

p.2

Reasonable progress

Leaders have revised the start of apprentices’ training to include a greater focus on what apprentices already know and can do. Tutors discuss apprentices’ previous experience in a face-to-face meeting. They use this information well to personalise apprentices’ training and ensure that they develop the knowledge and skills they need over time.

p.3

Reasonable progress

Leaders have responded to apprentices’ skills gaps by successfully redesigning the hairdressing curriculum. Fundamental skills are now taught early in the programme and are frequently revisited. For example, level 2 hairdressing apprentices are taught cutting and blow-drying at the start of their training. As a result, apprentices are able to apply these skills in their workplace from early in their training, increasing the opportunities for them to practise and to deepen their understanding.

p.3

Reasonable progress

Leaders have introduced effective additional reviews to help apprentices with the end-of-programme examinations. These new checkpoint reviews take place between the tutor and apprentice every three months. During these meetings, tutors provide valuable support to apprentices in their preparation for their final assessments. As a result, the proportion of apprentices who pass and achieve high grades has increased.

p.3

Reasonable progress

Leaders have been effective in ensuring that employers attend apprentices’ progress reviews. These are now well attended and provide valuable time for apprentices to reflect on their progress with their employer. Tutors work skilfully with employers to provide helpful feedback on what apprentices have learned and do well. As a result, apprentices understand the new skills, knowledge and behaviours that they have developed and fully understand what they still need to do to improve.

p.3

Reasonable progress

Leaders have ensured that all employers receive a personalised apprenticeship training plan. These plans identify the training that their apprentice will receive while they are at the training centre. Employers value these useful plans and are consequently well informed on what apprentices are learning. As a result, employers can identify valuable opportunities for apprentices to practise and further develop their new skills in the workplace. Monitoring visit: House of Clive (Hair and Beauty) Ltd, 26 and 27 October 2023

p.3

Reasonable progress

Tutors now ensure that apprentices have an effective understanding of the range of career opportunities available to them. For example, hairdressing apprentices confidently talk about the possibilities of staying in a salon, becoming self-employed or working on cruise ships.

p.4

Reasonable progress

Leaders review learner feedback on the impact of careers advice and guidance. They use this information well to identify how they can better support their apprentices. For example, in response to a request for increased guidance on becoming self- employed, leaders arranged talks by the Department for Work and Pensions, which apprentices found useful.

p.4

Reasonable progress

Leaders have developed useful enrichment opportunities that are designed to support apprentices in deciding on their next steps. As well as activities that focus on hairdressing, wider interests are also accommodated. For example, creative writing workshops are offered, which can support learners who have an interest in social media and digital marketing.

p.4

Significant progress

Leaders have rapidly and effectively revised the structure of the governing body and rewritten the terms of reference. They have reviewed the meeting structure for governance and now meet bi-monthly. This increased frequency of meetings, alongside a new standardised agenda, supports governors to provide effective, timely scrutiny and challenge of leaders’ actions.

p.4

Significant progress

Leaders have secured additional expertise by including governors with significant safeguarding and education experience. Following the full inspection, leaders swiftly appointed a new chair of governors who is highly experienced in education and complements well the significant industry experience of the other governors. Since the previous inspection, leaders have provided valuable training to all governors to increase their understanding of effective teaching, learning and assessment.

p.4

Significant progress

Leaders have established new governor and apprentice focus groups. Key points from these meetings are discussed at managers’ meetings and used well to inform planned improvements in apprentices’ experiences. For example, apprentices raised the issue that when tutors use slide presentations, there is sometimes too much text on each slide. Leaders used this to inform additional training for tutors to ensure that presentations meet apprentices’ needs. Monitoring visit: House of Clive (Hair and Beauty) Ltd, 26 and 27 October 2023 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education

p.4

Significant progress

and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.5

Significant progress

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.5

Significant progress

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Significant progress

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Significant progress

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5