Social care · Social care assurance visit
Children's Home run by Capstone Care Provider Limited in Nottinghamshire
Summary
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- Group verified
Capstone Care Provider Limited
- Inspection date verified
7 Nov 2023
- Inspectors verified
Ellen Monk
- Name on report verified
SC392712
- URN verified
SC392712
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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- This relates to ensuring that there is a robust system in place for consistent oversight of the home. p.5
- It also relates to ensuring that the registered person uses their findings of this oversight to improve safeguarding and practice in the home. 20 December p.5
- The registered person must maintain records (“case records”) for each child which— p.5
- The registered person should ensure that there are suitable arrangements to manage medication and that there are clear steps for staff to take if any discrepancies arise. p.6
- The registered person should ensure that children are regularly consulted on their views about their care, to inform and support continued improvement in the quality of care provided. p.6
- Children should be able to see the results of their views being listened to and acted on. p.6
- The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. p.6
- Staff should record information about individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party p.6
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Anatomy of the report
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- Pages
- 8
- Words of findings
- 485
- about usual (typical 479)
- Reading level
- Hard
- Flesch 47, typical 47
- Average sentence
- 18 words
- Next steps
- 8
- typical 4
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
Where the words go
Full report text
Assurance inspection report for children’s home: SC392712 1 SC392712
p.1
Registered provider: Capstone Care Provider Limited
p.1
Inspected under the social care common inspection framework
p.1
Information about this children’s home
This home is privately owned and provides care for up to three children. One child has moved out of the home since the last inspection. At the time of this inspection, one child was living in the home.
p.1
Information about this children’s home
The home is led by a registered manager.
p.1
Inspection date: 7 November 2023
Judgement at last inspection: requires improvement to be good
p.1
Inspection date: 7 November 2023
Enforcement action since last inspection: not applicable
p.1
Information about this inspection
At this inspection, the inspector evaluated:
p.1
Information about this inspection
the care of children the safety of children the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC392712 2
p.1
Outcome from the inspection
We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.
p.2
Findings from the inspection
The child has built positive relationships with the staff. The manager listens to who the child would like to spend time with and tries to support this. This enables the child to make requests regarding which member of staff they want with them when going to the cinema or the arcade. However, staff rarely seek the child’s views about the home or their care in a structured way.
p.2
Findings from the inspection
Staff encourage the child to learn daily skills, such as cooking and cleaning. If the child does not take part, they explain the importance of this. This has encouraged the child to take part more and learn new skills. Staff ensure that the child’s bedroom and ensuite are clean.
p.2
Findings from the inspection
Staff have conversations with the child about difficult topics. This results in the child feeling supported.
p.2
Findings from the inspection
The child does not spend time away from the home without staff agreement. Staff stay in contact with the child to ensure that their welfare is safeguarded when they are out of the home.
p.2
Findings from the inspection
Staff understand past and present risks posed to the child. They show professional curiosity if there is a change in the child’s behaviour.
p.2
Findings from the inspection
The registered manager is passionate and has clear plans for the home. However, these plans have not yet been fully implemented.
p.2
Findings from the inspection
There is not yet enough stability in the staff team due to several recent changes that have impacted on staff morale. The manager has a plan to recreate the ‘bond’ among the members of the team.
p.2
Findings from the inspection
The manager has appropriately managed an issue of concern in the home. He worked effectively with the local authority designated officer. The child involved agrees with the outcome of their concern. All involved spent time rebuilding their relationship with the child.
p.2
Findings from the inspection
The manager does not have robust processes in place to oversee the home. This has led to him being unaware of a medication recording error. He was also not aware that details of a child’s social worker were incorrect on records. The manager can reflect that he has not yet had the required oversight. He is recruiting a deputy manager and feels this will support his vision for the home. Assurance inspection report for children’s home: SC392712 3 At the last inspection, three requirements were raised. The manager has been able to evidence that they have met two of the requirements. Two of the four recommendations have also been met. The manager has plans in place of how he aims to meet the outstanding requirement and recommendations. Assurance inspection report for children’s home: SC392712 4
p.2
Inspection date Inspection type Inspection judgement
30/08/2023 Full Requires improvement to be good 25/07/2022 Full Good 30/11/2021 Full Good 04/02/2020 Full Good Assurance inspection report for children’s home: SC392712 5
p.4
Statutory requirements
This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.
p.5
Requirement Due date
The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—
p.5
Requirement Due date
helps children aspire to fulfil their potential; and
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Requirement Due date
In particular, the standard in paragraph (1) requires the registered person to—
p.5
Requirement Due date
ensure that staff have the experience, qualifications and skills to meet the needs of each child;
p.5
Requirement Due date
understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;
p.5
Requirement Due date
use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(c)(f)(h))
p.5
Requirement Due date
This relates to ensuring that there is a robust system in place for consistent oversight of the home. It also relates to ensuring that the registered person uses their findings of this oversight to improve safeguarding and practice in the home. 20 December
p.5
Requirement Due date
The registered person must maintain records (“case records”) for each child which—
p.5
Requirement Due date
include the information and documents listed in Schedule 3 in relation to each child;
p.5
Requirement Due date
are kept up to date. (Regulation 36 (1)(a)(b)) 20 December Assurance inspection report for children’s home: SC392712 6 This relates to ensuring that contact names and details are up to date for the child’s placing authority, including the social worker and independent reviewing officer.
p.5
Recommendations
The registered person should ensure that there are suitable arrangements to manage medication and that there are clear steps for staff to take if any discrepancies arise. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 35, paragraph 7.15) The registered person should ensure that children are regularly consulted on their views about their care, to inform and support continued improvement in the quality of care provided. Children should be able to see the results of their views being listened to and acted on. (‘Guide to the children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.11) The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. Staff should record information about individual children in a non-stigmatising way that distinguishes between fact, opinion and third-party
p.6
Recommendations
information. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4) Assurance inspection report for children’s home: SC392712 7
p.6
Children’s home details
Registered provider: Capstone Care Provider Limited
p.7
Children’s home details
Registered provider address: The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham NG3 2EG
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Children’s home details
Responsible individual: Trevor Edinborough
p.7
Inspector
Ellen Monk, Social Care Inspector Assurance inspection report for children’s home: SC392712 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.
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Inspector
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Inspector
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Inspector
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Inspector
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