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Early years · Early years complaint outcome

Partou Hilltops Day Nursery & Pre-School

Inspected 7 Nov 2023 · published 8 Nov 2023 · URN EY551366

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    7 Nov 2023

  • URN verified

    EY551366

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−69Very criticalmore positive than 16% of reports of this type

In line with other reports of this type.

Praisetimely
Criticismconcerns

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
2
Words of findings
378
longer than usual (typical 281)
Reading level
Hard
Flesch 41, typical 42
Average sentence
18 words
Next steps
1
typical 1
Hedged sentences
14%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the 'Statutory framework for the early years foundation stage', which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 12 October 2023, we received concerns that the provider was not meeting some of these requirements. On 31 October 2023, we carried out a regulatory visit to the setting. We found that the provider was not meeting some of the requirements and had taken action to put this right. The provider has completed a thorough review of the nursery's sun-safety policies and has ensured that all staff understand how to implement the procedure, to help minimise risks to children.

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Summary of outcome

We also found that the provider was not meeting some other requirements.

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Summary of outcome

n ensure that induction procedures help staff to understand the nursery's policies and procedures, particularly, the nursery's safeguarding arrangements

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Summary of outcome

n ensure that the designated safeguarding lead understands their role and responsibilities in following up on safeguarding concerns in a timely manner, and keeping appropriate records that are available to all those that may require access to them

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Summary of outcome

n ensure that staff are deployed in a way that meets the needs of all the children present.

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Summary of outcome

On 15 November 2023, the provider responded to the action raised. The provider has updated the induction procedures for staff. All staff have been trained in how to follow the setting's safeguarding policy. The designated safeguarding lead has been provided with training to support them to understand their role and responsibilities. Senior leaders have supported in the embedding of this knowledge through safeguarding briefings and coaching opportunities. Leaders have reviewed the deployment of staff and the nursery environments to ensure the needs of all children present are met.

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Summary of outcome

The provider will be able to give parents further information about this.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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