Children's Home run by Keys Child Care Limited in Halton

Inspection report for children's home: SC487488 1 SC487488 Registered provider: Keys Child Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates this home. The home provides care for one child who may have social and emotional difficulties.

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Information about this children’s home

The manager has submitted her application to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 6 December 2022

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: SC487488 2

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Inspection date Inspection type Inspection judgement

06/12/2022 Full Good 09/12/2021 Full Good 26/02/2020 Full Good 18/09/2018 Full Good Inspection report for children's home: SC487488 3

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Overall experiences and progress of children and young people: good

The child’s experiences are good. Interactions between staff and the child are relaxed and natural. The home is comfortable, and the manager has put thought into creating spaces the child will like. Staff consult with the child on the decor in the house and the child has picked their preferred paint colours and style. This gives the child the sense that this is their home.

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Overall experiences and progress of children and young people: good

The child’s records are very detailed, and the staff know the child well. Staff can easily describe the child’s needs and interests. The quality of these relationships enables staff to support the child during times of challenge. Staff can help the child to calm down when they are feeling agitated or upset.

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Overall experiences and progress of children and young people: good

The child has experienced some disruption to their education. Staff have worked with education providers, which has ensured that the child receives education tailored to their needs. Staff support the child to make progress and their achievements are celebrated.

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Overall experiences and progress of children and young people: good

The child’s health needs are very well supported. The staff understand how to manage the child’s specific health conditions and have training to meet their needs. Health records are comprehensive and detailed. Staff support the child to understand and manage their own medication needs. Good management of healthcare minimises potential risks.

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Overall experiences and progress of children and young people: good

The manager and staff have been proactive in supporting the child to spend time with people who are important to them. This helps the child to enjoy meaningful relationships and have a sense of belonging.

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Overall experiences and progress of children and young people: good

Staff ensure that the child is given opportunities to take part in a variety of community classes. Staff have worked hard to identify suitable activities for the child. These activities are helping to build the child’s confidence and supporting them to make wider friendships.

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How well children and young people are helped and protected: good

Staff have a good understanding of the child’s behaviours and triggers and can anticipate incidents. This means they can take action to prevent behaviours from escalating. This keeps the child safe from harm. Staff supervise the child and ensure there are clear boundaries. As a result, there has been a reduction in incidents.

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How well children and young people are helped and protected: good

The core staff team is trained to deal with challenging behaviour. Staff’s skills mean they de-escalate incidents effectively. When staff have used restraint, this is always a last resort. Interventions are appropriate and proportionate. After each incident, the child and staff have a debrief. However, agency staff do not have the same Inspection report for children's home: SC487488 4 physical intervention training, as described in the behaviour management policy. This does not ensure consistent behaviour management practice.

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How well children and young people are helped and protected: good

The manager takes action when there are allegations or complaints, and a well- considered multi-agency approach is in place. The manager follows procedure when there are complaints. The manager keeps the child informed of any outcomes. This ensures that the child feels confident to raise concerns. It also helps them to feel safe and secure in their environment.

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How well children and young people are helped and protected: good

The child lives in a safe environment. Staff complete regular checks on the safety of the home. They ensure that the child takes part in regular fire drills. This means that the child knows how to exit the building in an emergency.

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How well children and young people are helped and protected: good

The manager follows safer recruitment practices. This ensures that only appropriate people work at the home and provide care for the child.

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The effectiveness of leaders and managers: good

The qualified and experienced manager has been in post since July 2023. She has submitted an application to register with Ofsted.

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The effectiveness of leaders and managers: good

The manager shows strong and effective leadership in the operation of the home. She is inspirational and ambitious for the child and staff alike. The manager has created an ethos of learning and development. This means the child receives the best quality of care.

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The effectiveness of leaders and managers: good

Staff understand how to whistle-blow or share concerns about poor practice. The manager has investigated such concerns appropriately. This means staff are working in an environment that promotes honesty and openness.

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The effectiveness of leaders and managers: good

The manager has sought the views of stakeholders and other professionals about potential risks in the community. However, these views are not included in the review of the premises of the home.

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The effectiveness of leaders and managers: good

The manager shows a well-developed understanding of the individual needs of the child. She ensures that detailed care and support plans include information from the in-house clinical team and staff. The manager is committed to achieving the best outcomes for the child.

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The effectiveness of leaders and managers: good

Regular team meetings help staff to reflect on the progress and experiences of the child. Practice-related supervision also ensures that staff are supported to carry out their caring responsibilities effectively. Inspection report for children's home: SC487488 5

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Statutory requirement

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must review the appropriateness and suitability of the location of the premises used for the purposes of the children’s home at least once in each calendar year taking into account the requirement in regulation 12(2)(c) (the protection of children standard).

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Requirement Due date

When conducting the review, the registered person must consult, and take into account the views of, each relevant person. (Regulation 46 (1) (2))

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Requirement Due date

In particular, ensure that views of relevant people are included in the review of the premises. 19 December

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Recommendation

 The registered person should ensure that, as outlined in regulation 35, the home prepares and implements a behaviour management policy. This policy should describe the home’s approach to promoting positive behaviour and the measures of control, discipline and restraint which may be used in the home. The staff team should use the same model of control described in the behaviour management policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.33)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: SC487488 6

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Children’s home details

Registered provider: Keys Child Care Limited

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Children’s home details

Registered provider address: Maybrook House, Second Floor, Queensway, Halesowen B63 4AH

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Inspector

Sally Mitchell, Social Care Inspector Inspection report for children's home: SC487488 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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