Children's home run by Evoke Care Group Limited

Inspection report for children’s home - monitoring visit: 2626961 1 Evoke Care Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and provides care for up to five children who experience social and emotional difficulties.

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Information about this children’s home

The home and the manager registered with Ofsted in February 2023. The manager is suitably qualified.

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This monitoring visit

This visit was carried out to address specific concerns received by Ofsted. At the time of this visit, three children were living in the home.

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This monitoring visit

Leaders and managers respond appropriately to complaints. During this visit, the inspector did not find any significant shortfalls. Effective action has been taken to address the concerns.

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This monitoring visit

Children’s risks and vulnerabilities are known and understood by managers and staff. The registered manager carries out comprehensive suitability and risk assessments before new children move into the home. However, some strategies recorded to mitigate specific risks are generic and do not specifically address the risks for the individual child.

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This monitoring visit

Leaders and managers work effectively with external partners, such as social workers and health professionals. They communicate appropriately with local authorities where there are concerns about children.

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This monitoring visit

Children’s ongoing risk assessments are regularly updated and detailed. Children’s behaviour management plans are comprehensive and any changes to behaviour management strategies are outlined in their records. Leaders and managers take Inspection report for children’s home - monitoring visit: 2626961 2 appropriate steps to safeguard children when safeguarding incidents occur. The home notifies Ofsted appropriately when serious incidents occur.

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This monitoring visit

Staff work effectively with children to support them when incidents of concern occur. Planned and ad hoc key-work sessions take place that are specific and target areas of concern to help children understand risky behaviours. Ad hoc key-work sessions are timely and take place in response to safeguarding incidents. Children’s views, wishes and feelings are recorded during the key-work sessions.

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This monitoring visit

Staff demonstrate professional curiosity and take time to involve children in restorative conversations. Together, staff and children come up with practical solutions to resolve problems. For example, they have purchased headphones for one child to use in the evening to prevent them from disturbing others when playing music.

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This monitoring visit

Staff support children to attend education and accompany one child to travel to and from school safely. For children who are not in full-time education, tutoring arrangements are in place.

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This monitoring visit

Staff are proactive in advocating for children’s health needs. One child had been without the appropriate services to meet their individual health needs before coming to live at the home. Since living in the home, managers and staff have an established working relationship with their local services and have managed to address this shortfall quickly.

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This monitoring visit

The physical environment of the home is adequate. However, there are some outstanding repairs required, such as a broken oven door, damaged bannisters, window casement and ceiling. Some of the repairs have been addressed temporarily; however, some of these are potentially hazardous and need to be fully repaired. The house is generally clean and tidy. However, some of the communal areas and furnishings need some targeted cleaning.

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This monitoring visit

Children’s bedrooms are clean and tidy. Children have individualised their bedrooms with family photos and posters on the walls. Relationships between staff and children were observed to be relaxed and respectful.

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This monitoring visit

As a result of this visit, one requirement has been raised. Inspection report for children’s home - monitoring visit: 2626961 3

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Inspection date Inspection type Inspection judgement

01/08/2023 Full Good Inspection report for children’s home - monitoring visit: 2626961 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12 (1) (2)(d))

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Requirement Due date

This specifically relates to ensuring that any potential hazards, such as the broken oven door, damage to the bannisters, window casement and ceiling, are quickly repaired. 6 November 2023

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2626961 5

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Children’s home details

Registered provider address: Airport House, Purley Way, Croydon CR0 0XZ

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Inspector

Amanda Burrows, Social Care Inspector Inspection report for children’s home - monitoring visit: 2626961 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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