Tenderlinks Day Nursery - Elstead

Inspection of Tenderlinks Day Nursery - Elstead The Pavilion, Beacon View Road, Elstead, Surrey GU8 6DU

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Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Not applicable

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The provision is inadequate

The managers and staff demonstrate they do not have a secure understanding of how to safeguard children effectively. There are weaknesses in child protection knowledge and understanding of the processes to report concerns. Furthermore, supervision of children and risk assessment arrangements are not sufficient to ensure their safety and well-being.

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The provision is inadequate

Despite this, children are settled and have positive relationships with their friends and the staff who care for them. Staff provide planned opportunities for toddlers to explore sensory toys that capture their curiosity, with the aim of developing their concentration. Staff provide children with different activities, including a variety of opportunities to be physically active outdoors. However, staff do not have a clear understanding of what they want children to learn and how to sequence their planning appropriately to support children's learning effectively.

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The provision is inadequate

The curriculum is not designed well enough to meet the needs of all children who attend. Staff do not consider adapting activities and experiences for children of varying levels of ages and stages of development. Consequently, very able children who have high levels of vocabulary can dominate activities, meaning other children go unnoticed and do not understand what is being taught. Not all children receive opportunities for learning pitched at their level of development. As a result, some children, particularly those with delays in their development and those learning to speak English as an additional language (EAL), do not make good enough progress. This causes them to lose interest and become distracted.

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The provision is inadequate

At times, activities can be over directed by staff. For example, children are told what to do during art activities, with staff working towards a pre-prescribed outcome. This hinders children's creativity and imaginative skills to express their own ideas.

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need to do better?

n Oversight and governance from leaders are ineffective to ensure that managers have a clear understanding of their roles and responsibilities. This does not ensure there is a sharp focus on maintaining the requirements of registration. The arrangements for safeguarding, including managing allegations against staff, are not robust. Managers are not able to demonstrate that they have completed rigorous checks to ensure the suitability of staff, and they do not maintain necessary recruitment records. This compromises children's safety. n The curriculum is not ambitious enough for all children to prepare them for their next stages of learning. For example, although staff focus on some important self-care skills, such as toilet training, they do not give enough consideration to

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need to do better?

11 October 2023 other aspects of children's development. This means children do not receive a broad and balanced curriculum. This limits children's learning experiences. Activities and experiences are often considered first before really thinking about the intention behind what staff want children to learn. This also has an impact on how well children engage with activities and develop positive attitudes to learning. n Risk assessment processes take place across the provision. However, the manager and staff team lack vigilance to minimise hazards that put children at risk. For example, the kitchen door leading to the main room where children play is left open, allowing access to sharp utensils. Furthermore, the outdoor play space is not secure. The back gate in the garden is easily accessible to unauthorised individuals, who could gain access to the provision. Consequently, risk assessment is ineffective and does not ensure the safety of children.

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need to do better?

n Staff do not provide consistent supervision during mealtimes. For instance, young children are left eating unsupervised for a short while during snack time. This does not ensure children's safety, particularly with regard to choking hazards. n The special educational needs coordinator has a good understanding of strategies to support children who have delays in their development. This means children receive some interventions to help them catch up. However, when delays are identified, action is not swift enough to ensure referrals to external professionals are made in a timely manner. This limits children's progress. n Staff do not implement measures well enough to support children who are learning to speak EAL. Consequently, children who speak another language are not supported well enough to enable them to express their wants and needs. Furthermore, children are encouraged to join in with activities, but they struggle

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need to do better?

to maintain focus and stay engaged. Staff do not consider what they must do in their teaching practice to ensure barriers to communication are reduced. For instance, they do not make simple adjustments consistently to help children understand the activities on offer and the routines of the day. n Staff focus on promoting children's emotional well-being. They use discussion, stories and resources to encourage children to express how they are feeling. This helps to contribute towards building children's emotional resilience. n Parents comment warmly about the nursery. They explain how well the staff know their children and provide experiences that they enjoy. Partnerships with parents are positive, and leaders seek their views to evaluate the service they provide.

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Safeguarding

The arrangements for safeguarding are not effective.

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Safeguarding

Despite training being offered and attended by the staff team, managers and staff do not have a secure knowledge of how to safeguard children effectively. Staff are confused about who to report concerns to beyond the designated safeguarding lead in line with local procedures. Managers with leadership responsibilities are too reliant on referring safeguarding concerns to another manager from within the

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Safeguarding

11 October 2023 company. They do not have a fully embedded understanding of how to fulfil their roles and responsibilities with regard to making referrals to agencies with statutory responsibilities.

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Due date

improve staff's understanding of child protection issues, including who to report concerns to in line with local procedures 06/11/2023

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Due date

ensure managers have a secure knowledge of how to manage allegations made against individuals appropriately and refer them to agencies with statutory responsibilities 06/11/2023

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Due date

implement effective vetting procedures to ensure staff's suitability is fully assured 06/11/2023

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Due date

put appropriate steps in place to monitor the deployment of staff so children are supervised effectively during mealtimes and never left unattended 06/11/2023

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Due date

implement robust risk assessments to ensure all risks and hazards to children's safety are identified, removed or minimised 06/11/2023

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Due date

take steps to maintain all required information and records that may need to be shared with other professionals to ensure the effective and safe management of the setting. 06/11/2023

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Due date

ensure the curriculum is adapted to precisely meet the individual needs of children and provide activities and experiences suitable to their stage of learning 06/11/2023

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Due date

improve teaching practice so staff have a clear understanding of what they want children to learn first and in what order before planning activities and experiences 06/11/2023

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Due date

ensure children with possible special educational needs and/or disabilities have referrals made in a timely manner so they receive interventions from external professionals swiftly 06/11/2023

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Due date

implement effective strategies to support children with EAL to develop their communication skills. 06/11/2023

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Setting details

Unique reference number 2683339 Local authority Surrey Inspection number 10313464 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care

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inspection

Total number of places 32 Number of children on roll 27 Name of registered person Lampard Investments Limited

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reference number

Telephone number 07940391682 Date of previous inspection Not applicable

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Information about this early years setting

Tenderlinks Day Nursery - Elstead re-registered in 2022. It is located in Elstead, Surrey. The nursery opens five days a week, throughout the year, from 7.30am to 5.30pm on Monday, Tuesday, Thursday and Friday. On Wednesdays, the nursery operates 7.30am to 5pm. The nursery is in receipt of funding for the provision of early education for children aged three and four years. There are seven members of staff, five of whom have relevant childcare qualifications between levels 2 and 6.

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Inspection activities

n This was the first routine inspection the provider received since the COVID-19 pandemic began. The inspector discussed the impact of the pandemic with the provider and has taken that into account in their evaluation of the setting. n We carried out this inspection as a result of a risk assessment, following information we received about the provider. n The inspector went on a learning walk with the manager to establish the priorities for the curriculum. n The inspector observed the quality of education during activities and daily routines to assess the impact this has on children's learning. n The inspector spoke with staff and children at suitable times during the inspection. n A joint observation was completed and discussed with the manager. n The inspector observed children to establish what it is like for a child at the nursery. n The inspector held a discussion with the nominated individual and the manager

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Inspection activities

in relation to the leadership and management of the nursery. n The inspector looked at relevant documentation, such as evidence of suitability and vetting checks, first-aid certificates and staff personnel files.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

11 October 2023 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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