Children's Home run by Pure Care Homes Ltd in Trafford

Inspection report for children’s home: 2541033 1 Registered provider: Pure Care Homes Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This private children’s home provides care for up to five children. The provider states in its statement of purpose that it provides care for children who may have social and/or emotional difficulties.

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Information about this children’s home

The manager was registered with Ofsted in April 2023.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2541033 2

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Inspection date Inspection type Inspection judgement

04/05/2022 Full Good 28/04/2021 Full Good 15/01/2020 Full Good Inspection report for children’s home: 2541033 3

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outstanding

The provider has developed an excellent service for children. The package provided to each child includes care, therapy and education. Consequently, children, without exception, have all made significant progress from their starting points. Children and professionals unanimously say that this is an outstanding home. One child said, ‘I would recommend this home to all my friends.’ Another child said, ‘It is just the best.’ Professionals said, ‘all providers should visit this home’ and ‘this is a model home that leads the way in childcare’.

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outstanding

Children have built strong and trusting relationships with the staff team. Children say that they are listen to by staff, who like to invest time with them. As a result, children are provided with the support and guidance they need to reduce their levels of anxiety and manage their feelings. Alongside this, high levels of therapeutic support provide children with a strong platform to help them to overcome their past difficulties, develop a positive self-view, and increase their emotional resilience.

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outstanding

Children’s attendance at school has significantly improved. Staff consistently ensure that each child understands the importance of education. Two children have completed national qualifications and secured college placements. One child has work experience in the building trade and another child is starting a hairdressing placement. When children struggle in education, the manager is proactive in calling education meetings. For one child, this has included input from the virtual head of education and an educational psychologist. A professional said, ‘The manager is a fierce advocate for children.’

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outstanding

Children’s health is prioritised in this home. Children with poor dental hygiene have accessed emergency treatment and have an ongoing treatment plan in place. In addition, healthy eating is encouraged for all children. Children who previously had a poor diet are now learning to make healthier choices.

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outstanding

Arrangements for family time are complex and staff work flexibly to support and facilitate these arrangements. This includes brothers and sisters visiting the home and staying for meals or going out on activities together. Social workers and children acknowledged this commitment. One child has been supported to reconnect with their birth family. This has enabled the child to develop a greater awareness of their personal identity. To support this, the child has learned how to prepare and cook meals that are linked to his heritage.

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outstanding

Children enjoy an excellent range of well-considered activities and experiences. Activities are arranged according to each child’s interests. This is developing each child’s confidence and self-esteem. Over the last two years, children have enjoyed holidays abroad. A child said, ‘It was such an amazing experience.’ Inspection report for children’s home: 2541033 4 Children have been supporting local charities. They have been successful in raising money for different charities and have provided people who are homeless with food parcels and essential items.

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outstanding

Children are being well prepared for independent living. They are routinely involved in shopping, cooking, and completing daily tasks. When children can complete these tasks successfully, they move on to more detailed tasks. This includes learning to budget and completing housing applications. As a result, two children have successfully moved on to independent living.

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outstanding

The home presents as a family environment. It is warm, welcoming and comfortable, and children describe the staff team as their family.

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outstanding

Children are very positive about the care that they receive. Children are confident to raise any issues or concerns and can talk to staff if they are worried or feel unsafe. A child showed the inspector a QR code on the wall that they can scan and raise an issue directly with senior managers, if required. Children said that they had not needed to use the QR code, but feel reassured that this confidential system is in place.

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outstanding

The staff give children’s safety the highest priority and they are well trained in all aspects of safeguarding. Staff can recognise the signs and symptoms of abuse and understand how to safely minimise the risks relating to self-injurious behaviour and exploitation. Staff understand the actions that they need to take if they have concerns about a child’s safety.

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outstanding

Staff work closely with a range of professionals to ensure that children have comprehensive safety plans in place. The plans cover all known and emerging risks and are regularly updated. However, the protocols for staff to follow are generic and would benefit from being individualised for each child.

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outstanding

Some children have come to the home with a history of exploitation. Since living in this home, these risks have significantly reduced. Social workers said that the work completed by staff with the children has significantly reduced the risk. One social worker said, ‘Staff have turned [named of child’s] life around. It is amazing. [Name of child] now has a great future ahead of them.’

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outstanding

Children benefit from consistent boundaries and structure. Good behaviour is actively promoted through praise, incentives and rewards.

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outstanding

Some children have a previous history of going missing from home. Once children are settled in this home, episodes significantly reduce. Over the last months, there has only been two occasions when children have not returned home on time. Protocols are in place for such events, and these are precisely followed by staff. Staff Inspection report for children’s home: 2541033 5 practice includes searching for and contacting known people, friends and addresses, as a good parent would do.

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outstanding

The recruitment of staff is very thorough and ensures that all staff are suitable to work with children.

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The effectiveness of leaders and managers: outstanding

The home is managed by a suitably qualified and experienced registered manager. She provides strong and effective leadership to a highly motivated staff team. The manager and staff can clearly demonstrate the positive impact that living at the home has had on children’s lived experiences.

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The effectiveness of leaders and managers: outstanding

The manager creates a supportive environment for staff. Staff confirm that they receive regular and effective supervision and appraisals. Some staff have progressed within the company and new staff have joined the staff team. Most staff have or are working towards a childcare qualification. Staff spoken to during the inspection clearly enjoyed their work and confirmed that they work well together as a team. Staff said, ‘I love working here, it is a pleasure to come to work’. They also said, ‘We are like a family. It works because we are consistent in our approach.’

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The effectiveness of leaders and managers: outstanding

Staff access a broad range of high-quality training courses to enhance their skills, knowledge and practice. This enables staff to meet each child’s individual needs. Staff said that the investment in staff development is helping them to provide the best care possible for the children.

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The effectiveness of leaders and managers: outstanding

Research-informed practice continues to help the staff team to develop. For example, the manager has researched mental health and emotional well-being for her staff team. This led to the company offering sessions with the therapists for any staff who need to talk.

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The effectiveness of leaders and managers: outstanding

The manager and staff have established excellent working relationships with a range of agencies and professionals who are involved in the children’s care. Staff work closely with schools, colleges, social workers, health professionals and leading child protection agencies. Feedback from all stakeholders is positive, praising staff’s commitment, children’s progress and the effective communication with the manager and her team.

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The effectiveness of leaders and managers: outstanding

Monitoring is highly effective. Issues arising from the manager’s and external person’s monitoring means that the manager has a good understanding of the strengths and areas for development. She is quick to address issues that arise. Inspection report for children’s home: 2541033 6

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Recommendations

 The registered person should ensure that staff continually and actively assess the risk to each child. Specifically, that safeguarding protocols are individual to each child. (Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2541033 7

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Children’s home details

Registered provider: Pure Care Homes Limited

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Children’s home details

Registered provider address: Unit 1e, Beehive Mill, Jersey Street, Manchester M4 6JG

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Inspector

Pam Nuckley, Social Care Regulatory Inspector Inspection report for children’s home: 2541033 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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