Children's Home run by Residential Child Care Community (Town Hall) Limited in Salford

Inspection report for children’s home: 2702950 1 Registered provider: Residential Childcare Community (Town Hall) Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a private children’s home which provides care for up to two children. Children living in this home may have a range of social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in July 2023

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Information about this children’s home

Two children were living in the home at the time of the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: Not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2702950 2

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Overall experiences and progress of children and young people: good

The manager and staff strive to create positive experiences for children. Staff visit children before they move into the home. Staff support children when they leave the home. This support enables children to feel listened to and valued. When one child moved on from the home, they sent thank-you cards to staff.

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Overall experiences and progress of children and young people: good

Staff have a good knowledge and understanding of the children. This helps them to build positive, trusting relationships. Specialist advice enhances staff’s responses to children. Children engage in therapeutic clinical support sessions. This provides a safe space to allow them to explore their identity and feelings.

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Overall experiences and progress of children and young people: good

Children are happy. Staff spend time getting to know the children. They protect them and promote their welfare. The manager and staff are proud of the children’s progress and achievements. As a result, children can develop a sense of permanence and belonging.

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Overall experiences and progress of children and young people: good

Children engage in education on a daily basis. The manager and staff appropriately address barriers to learning. They work alongside professionals and children to identify solutions. Daily plans and routines support educational learning and development.

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Overall experiences and progress of children and young people: good

Staff encourage children to explore their interests and hobbies. Direct-work sessions promote children’s well-being. There is a strong culture of mutual respect and openness. This helps children to express their views and feelings in a safe and nurturing environment.

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How well children and young people are helped and protected: good

There have been occasions when children have struggled with their mental health and well-being. The staff and manager have ensured that appropriate referrals are made to external agencies to seek additional support. As a result, children are receiving specialist help that is individualised to their needs.

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How well children and young people are helped and protected: good

There have been occasions when children have displayed self-injurious behaviour. The records of these incidents are clear and evidence what steps staff have taken to support children. The manager ensures that effective liaison takes place with relevant professionals, which ensures that the most appropriate safety plans are in place to support children.

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How well children and young people are helped and protected: good

Physical interventions are proportionate and necessary. Staff understand children’s behaviour and offer support and reassurance during challenging times. The manager and staff help children to explore feelings and emotions; this develops children’s emotional communication and reduces harm to themselves or others. Inspection report for children’s home: 2702950 3 The consequences for children are fair and support learning. Staff maintain boundaries while continuing to support children emotionally. This provides consistent care and supports children to make good choices.

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How well children and young people are helped and protected: good

Staff keep children safe. This means children no longer go missing from the home. When children are struggling, they speak to staff. Staff use a variety of social and recreational activities to occupy children.

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The effectiveness of leaders and managers: good

The manager ensures the home has suitable and sufficient staff to meet the needs of the children. Arrangements for staff recruitment are robust. This ensures that only suitable people work with children.

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The effectiveness of leaders and managers: good

The manager is an excellent advocate for the children. The voice of the child is at the forefront of care planning. When children complain, the manager supports them to find professional support. One child said, ‘This is the first time I have felt heard.’

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The effectiveness of leaders and managers: good

Staff probation records evidence of strengths, areas to develop and barriers to learning. Staff supervision is regular and reflective. Supervision sessions are thorough and include targets and professional feedback.

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The effectiveness of leaders and managers: good

The manager uses monitoring systems to improve practice. This results in staff developing new skills and learning.

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The effectiveness of leaders and managers: good

The staff team is stable and consistent. The staff are clear about their roles and responsibilities. They feel valued and supported by the manager. The staff have regular consultations with the therapeutic clinician, which improves child-centred practice.

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The effectiveness of leaders and managers: good

The independent person’s visits to the home are robust. They include consultation with children and external professionals. However, there are delays in sending the reports to Ofsted. This prevents timely regulatory oversight. Inspection report for children’s home: 2702950 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Recommendation

 The registered person should ensure that all reports completed by the independent person are shared with the regulator in a timely manner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 65, paragraph 15.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the ‘social care common inspection framework’. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations including the quality standards’. Inspection report for children’s home: 2702950 5

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Children’s home details

Registered provider: Residential Childcare Community (Town Hall) LTD

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Children’s home details

Registered provider address: 843 Finchley Road, London NW11 8NA

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Inspector

Sally Hallwood, Social Care Inspector Inspection report for children’s home: 2702950 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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