Children's home run by Brightside North West Limited

Inspection report for children’s home: 2721206 1 Registered provider: Brightside North West limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and operated by a private provider. It is registered to provide care for up to two children who may have social and emotional difficulties.

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Information about this children’s home

One child is currently living in the home.

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Information about this children’s home

The registered manager is suitably experienced and has been registered with Ofsted since April 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2721206 2

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Overall experiences and progress of children and young people: good

Children living at this home have positive relationships with the staff team. They are supported to develop trusting relationships, and staff know the children well. Staff speak about children with love and affection. The routines and boundaries in place help children to develop a sense of permanence and belonging.

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Overall experiences and progress of children and young people: good

When children are new to the home, staff make them feel welcome. Children are encouraged to decorate and personalise their bedrooms. For one child, the admissions process was ineffective. However, leaders and managers have reviewed how children move in to the home, which has improved the planning for children moving to the home. Training that is specific to attention deficit hyperactivity disorder was completed prior to one child moving in to the home. This ensured that staff had the skills to meet the child’s needs.

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Overall experiences and progress of children and young people: good

Children are supported to spend time with their family. Friends are welcomed into the home; this ensures that children can maintain relationships that are important to them. Children spend time with staff and enjoy a range of enjoyable activities, such as visiting a local stable and water theme parks and going fishing.

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Overall experiences and progress of children and young people: good

Staff understand the importance of education and take children to and from school. Staff have positive relationships with education professionals and are in regular communication with them. Children who are on a reduced timetable are supported to attend education meetings so that they are included in any decisions made. Barriers to learning are considered and staff advocate for changes to be put in place so that children can make progress in education.

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Overall experiences and progress of children and young people: good

Children are supported to attend all their health appointments so that they can understand how to maintain good health.

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Overall experiences and progress of children and young people: good

Staff understand children’s starting points and seek specialist support for advice and guidance. This supports staff to identify strategies to help the children. Children’s experiences are captured in a memory book and information about them is recorded in a way that they can easily understand. This is important for children and will allow them to understand their history in later life.

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How well children and young people are helped and protected: good

Staff place the children at the centre of their practice. The child living at the home said, ‘I feel safe, I think I live in a good home.’ Staff support children to learn about themselves. When issues arise, staff take the opportunity to discuss a range of topics, such as education, healthy relationships, and the risks of vaping. This provides children with opportunities to consider their feelings and emotions. Inspection report for children’s home: 2721206 3 Risk management plans are detailed documents that give clear guidance to staff to help them to manage children’s behaviour. Staff understand these documents and follow the strategies identified. When children have been missing from the home, staff follow the plans so that children return safely. The manager and staff have positive relationships with safeguarding professionals, including the police.

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How well children and young people are helped and protected: good

Concerns regarding exploitation are understood and referrals are completed promptly, so that there is a well-coordinated response to risk. This ensures that children are safeguarded and protected.

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How well children and young people are helped and protected: good

Staff use a range of strategies that are individual to the child. Positive behaviour is promoted and rewarded. A professional said, ‘[Name of child] is very settled, is now doing homework and has never done that before. This is because of the structure support.’

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How well children and young people are helped and protected: good

Careful recruitment processes ensure that staff are suitable and safe to work with children. Children are included in interviewing new staff. Children live in a well- maintained home that provides them with space and privacy.

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The effectiveness of leaders and managers: good

The home is managed effectively by an ambitious registered manager and responsible individual. They are suitably experienced and qualified, and have high expectations for all children who come to live at the home.

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The effectiveness of leaders and managers: good

There is a suitably qualified, permanent, and committed staff team. The home is newly registered with Ofsted. A robust induction process is in place, and staff have received regular and effective supervision with opportunities to reflect on and develop their practice.

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The effectiveness of leaders and managers: good

The registered manager actively monitors the quality of care provided. This is done by reviewing incidents, staff supervisions and key-work sessions, and observing staff practice in the home. Monthly audits are used as a tool to develop practice.

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The effectiveness of leaders and managers: good

The registered manager and responsible individual have used opportunities to reflect on and review practice so that experiences for children are improved. Specifically, the admissions process has been reviewed and action put in place. This allowed staff to receive training that was specific to a child moving in to the home.

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The effectiveness of leaders and managers: good

Mandatory and specialist training have been completed by the staff so that they have the necessary skills to care for children well. However, not all staff have completed the missing-from-home training.

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The effectiveness of leaders and managers: good

Staff feedback has been considered and changes made to the supervision process so that it focuses on staff development and practice, and identifies learning opportunities. Inspection report for children’s home: 2721206 4 One staff member said, ‘The registered manager has now changed the way supervision is and this is much better because the focus is more on me, my learning, what I need so that I can improve.’

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The effectiveness of leaders and managers: good

The registered manager and responsible individual have identified the home’s strengths and areas for improvement. There is a clear development plan to continually improve the experiences of children. The manager and staff team work collaboratively with a range of professionals and parents to secure positive outcomes for children. Inspection report for children’s home: 2721206 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (1)(a)(b) (2)(c))

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Requirement Due date

The registered person must ensure that staff are trained to meet children’s individual needs. In particular, staff must receive training in missing-from-home processes. 17 November

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2721206 6

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Children’s home details

Registered provider: Brightside North West limited

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Children’s home details

Registered provider address: 116 Shotton Lane, Aston, Flintshire CH5 1QS United Kingdom

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Inspector

Nicola Forrester, Social Care Inspector Inspection report for children’s home: 2721206 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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