Children's Home run by Your Chapter Holdings Limited in Lancashire

Inspection report for children's home - monitoring visit: 1240753 1 Registered provider: Your Chapter Holdings Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. It is registered to provide care for up to four children of the same gender who may have social and emotional difficulties.

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Information about this children’s home

There is currently no registered manager in post. The manager currently working in the home has not yet submitted her application to register with Ofsted.

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This monitoring visit

This home was judged inadequate at the full inspection on 25 and 26 July 2023. Following this inspection, two compliance notices were issued under section 22A of the Care Standards Act 2000. These compliance notices were in relation to regulation 12 (the protection of children standard) and regulation 13 (the leadership and management standard).

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This monitoring visit

The purpose of this monitoring visit was to review the actions taken by the provider to meet the compliance notices. Ofsted found that the provider had not taken sufficient action to meet these compliance notices.

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This monitoring visit

The manager was absent from the home at the time of the visit. The home is being overseen by the responsible individual and regional manager in her absence. Since this oversight has been in place, some progress has been made.

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This monitoring visit

Since the full inspection, the provider has made improvements to the home environment. This includes the repair of damage to the home and full redecoration.

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This monitoring visit

Most staff have undertaken training specific to the needs of the children who live in the home. However, not all staff, including the manager, have had the opportunity to Inspection report for children's home - monitoring visit: 1240753 2 complete this. This means that staff are not provided with the leadership and guidance to provide care to the children in line with the home’s statement of purpose. Shortfalls were identified at the visit in staff’s understanding of children’s individual vulnerabilities and needs.

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This monitoring visit

The home is not fully staffed. Several staff have left since the inspection, including the deputy manager. This means that the children are not cared for by a stable and consistent staff team.

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This monitoring visit

The monitoring of the home is not effective. Children’s records have not been updated or reviewed in a timely manner. Action has not been taken to ensure that staff are reading, reviewing and understanding children’s plans.

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This monitoring visit

Some action has been taken to identify shortfalls in staff knowledge and understanding. A competency tracker has highlighted significant shortfalls in staff understanding of their roles and responsibilities. Sufficient action has not been taken to address these shortfalls.

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This monitoring visit

The remaining requirements are repeated from the last inspection, as these were not reviewed as part of this monitoring visit.

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This monitoring visit

Ofsted made the decision to reissue compliance notices under regulation 12 (the protection of children standard) and regulation 13 (the leadership and management standard). Ofsted will monitor the provider’s compliance with these notices.

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Inspection date Inspection type Inspection judgement

25/07/2023 Full Inadequate 27/07/2022 Full Good 28/07/2021 Full Inadequate 04/06/2019 Full Good Inspection report for children's home - monitoring visit: 1240753 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (2)(a)(iii)(v)(vi)) 20 October 2023

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(b)(c)(h)) 20 October 2023 Inspection report for children's home - monitoring visit: 1240753 4 This requirement was made at the last inspection and is restated.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a) (2)(c))

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Requirement Due date

This requirement was made at the last inspection and is restated. 20 October 2023

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

regularly consult children, and seek their feedback, about the quality of the home’s care. (Regulation 7 (1)(c) (2)(iv))

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Requirement Due date

In particular, leaders and managers should ensure that children are consulted about the care that they receive and contribute to decisions that affect their lives. 20 October 2023

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Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

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Requirement Due date

there is no registered manager in respect of the home; and

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Requirement Due date

if the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

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Requirement Due date

the name of the person so appointed; and 20 October 2023 Inspection report for children's home - monitoring visit: 1240753 5 the date on which the appointment takes effect. (Regulation 27 (1)(a) (2)(a)(b))

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Requirement Due date

In particular, the registered provider must ensure that the manager submits an application to register with Ofsted within appropriate timescales.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(vii)(viii)(c))

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Requirement Due date

Leaders and managers must ensure that children are spoken to specifically about the measure used. 20 October 2023

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Requirement Due date

The registered person must maintain records ("case records") for each child which— include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 20 October 2023

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there. (Regulation 40 (4)(c)) 20 October 2023 Inspection report for children's home - monitoring visit: 1240753 6 In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45 (2)(b)(c)) 20 October 2023

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably. (Regulation 6 (2)(b)(iv)(vii)) 20 October 2023

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it.

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Requirement Due date

Subject to paragraph (6), the registered person must ensure that the home is at all times conducted in a manner which is consistent with its statement of purpose. (Regulation 16 (3)(a) (5))

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Requirement Due date

Specifically, leaders and managers must ensure the statement of purpose reflects up-to-date staffing arrangements and staff qualifications. 20 October 2023

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff— 20 October 2023 Inspection report for children's home - monitoring visit: 1240753 7 provide personalised care that meets each child's needs, as recorded in the child's relevant plans, taking account of the child's background.

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably.

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for children's home - monitoring visit: 1240753 8

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 1240753 9

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Children’s home details

Registered provider: Your Chapter Holdings Limited

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Children’s home details

Registered provider address: Hobart House, Oakwater Avenue, Cheadle Royal Business Park, Cheadle SK8 3SR

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Inspector

Claire Hobbs, Social Care Inspector Inspection report for children's home - monitoring visit: 1240753 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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