Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC457074 1 SC457074 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately operated children’s home. It provides care for up to four children with complex needs.

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Information about this children’s home

The manager registered with Ofsted in May 2020.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 14 February 2023

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC457074 2

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Inspection date Inspection type Inspection judgement

14/02/2023 Full Good 22/03/2022 Full Good 03/06/2019 Full Good 09/10/2018 Full Good Inspection report for children’s home: SC457074 3

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Overall experiences and progress of children and young people: good

At the time of the inspection, three children were living at the home. Since the last inspection, two children have moved into the home. Children told the inspector that they like living at the home and that they are happy and feel safe.

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Overall experiences and progress of children and young people: good

Children moving into the home have benefited from transitions that are well planned. For example, prior to the children moving in, the manager visited them to understand their likes and dislikes. In addition, the manager makes sure that she has all the required information to ensure that staff are informed about children’s care needs. This supports children to settle into the home and helps to build relationships.

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Overall experiences and progress of children and young people: good

The manager and staff understand the importance of education. All three children are attending education provisions suited to their needs and have full-time attendance. The manager advocates for children to receive the required assessments or additional tuition. This support helps the children to reach their potential.

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Overall experiences and progress of children and young people: good

Staff ensure that children have fun and make happy memories. Children have their own hobbies and interests. One child has recently started a part-time job and is enjoying developing her independence and learning new skills. Another child attends a regular church group and spends time in the community with her friends. In addition, the children like spending time together watching films at the home.

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Overall experiences and progress of children and young people: good

The home is welcoming and well presented. Children were proud to show the inspector their bedrooms, which have been personalised to ensure that they are spaces for relaxation and rest. The manager has updated the communal spaces to reflect the interests of the new children who have moved into the home. This is a home that children feel comfortable in.

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How well children and young people are helped and protected: good

Staff understand the children’s known risks and what actions they are expected to take to keep children safe. When appropriate, the manager consults external professionals about children’s assessments to ensure that staff are offering the best response. The manager has plans to further improve the children’s written plans to help her identify trends in the children’s behaviours.

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How well children and young people are helped and protected: good

Staff physically intervene when necessary to keep children safe. The manager ensures that children and staff have opportunities to discuss and reflect on incidents. As a result, children understand why interventions are used by staff, and together with staff they consider ways to reduce these incidents from occurring. Inspection report for children’s home: SC457074 4 Staff take prompt and appropriate action when children go missing from home. Staff follow the missing-from-home procedures to ensure that children are quickly located. On return to the home, children are warmly welcomed back and given opportunities to reflect. However, on some occasions, staff have failed to show sufficient professional curiosity. Staff are not always curious about how the child spent their time, or who they were with. This is a missed opportunity to understand the risks children are exposed to.

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How well children and young people are helped and protected: good

Staff respond with sensitivity and compassion when children harm themselves. This means that children seek support from staff and know that they will get help if they need it.

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How well children and young people are helped and protected: good

Medication is stored and administered safely. Staff consult with health professionals when additional support is needed and ensure that children receive medical treatment when it is required. This ensures the health needs of children are met.

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How well children and young people are helped and protected: good

Staff provide children with regular opportunities to learn about risks and to influence the care that they receive. This means that children have a better understanding of the decisions that adults make and of how to keep themselves safer now and in the future.

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How well children and young people are helped and protected: good

Staff recruitment procedures are thorough. This helps to ensure that staff working at the home are suitable to work with children.

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The effectiveness of leaders and managers: good

The manager has been in position since May 2020. She is suitably qualified and experienced. A deputy manager supports her. Together, they are passionate about children having positive experiences.

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The effectiveness of leaders and managers: good

Staff morale is high and staff say that they enjoy working at the home. Staff receive good-quality, regular supervision sessions. These sessions are used to reflect on practice. If the manager identifies areas for practice development, she ensures that staff receive additional training or the guidance required. This support improves the care provided for children and enables staff to feel more confident.

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The effectiveness of leaders and managers: good

All staff have completed mandatory training. The manager has ensured that staff have completed all the necessary training specific to the needs of the children. In addition, the manager has created a ‘therapeutic action plan’ that provides staff with a range of resources to encourage additional learning.

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The effectiveness of leaders and managers: good

The manager and staff have developed strong partnerships with external professionals. The manager will challenge those who are not meeting children’s needs, or if she feels that improvements can be made. External agencies were overwhelmingly positive, during the inspection, in their feedback about communication and the quality of care. Inspection report for children’s home: SC457074 5 Since the last inspection, the manager’s monitoring systems have improved. The manager created a thorough action plan to ensure that all requirements made at the last inspection were met. In addition, she completes a range of weekly and monthly service audits. The manager’s audits are complimented by audits completed by the responsible individual. As a result, managers and leaders have good oversight of the home and the areas for development. Inspection report for children’s home: SC457074 6

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Recommendation

 The registered person should ensure that staff skills for safeguarding include being able to identify signs that children may be at risk, and support children in strategies to manage and reduce risks. This specifically relates to staff using professional curiosity when children have been missing from the home to find out where children have been, who they have been with and to determine if there have been any other risks. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 43, paragraph 9.10)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC457074 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Sophie Hills, Social Care Inspector Inspection report for children’s home: SC457074 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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