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Social care · Social care monitoring visit

Children's Home run by CareTech Community Services Limited in Kirklees

Inspected 22 Aug 2023 · published 6 Oct 2023 · URN 1236450

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Summary

No overall grade in this framework

Jo Birtwhistle

What we read, and from where

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  • Group verified

    CareTech Community Services Limited

  • Inspection date verified

    22 Aug 2023

  • Inspectors verified

    Jo Birtwhistle

  • Name on report verified

    1236450

  • URN verified

    1236450

Page 1 of 6
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−43Criticalmore positive than 31% of reports of this type

In line with other reports of this type.

Criticismlimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings24w−33
  • What needs to improve50w−20

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
6
Words of findings
73
shorter than usual (typical 566)
Reading level
Hard
Flesch 37, typical 46
Average sentence
15 words
Next steps
2
typical 5
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 3%What needs to improve 5%About the inspection 92%

Full report text

Inspection report for children’s home – monitoring visit: 1236450 1 Registered provider: CareTech Community Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

A private provider operates this home. It provides a specialist service for up to five children who present with learning disabilities, autism and/or other complex needs and emotional difficulties.

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Information about this children’s home

At the time of the inspection, there were five children living in the home.

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Information about this children’s home

The manager registered with Ofsted in October 2022.

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This monitoring visit

A full inspection of this home was completed on 3 and 4 July 2023. Ofsted judged the home to be inadequate. This monitoring visit was carried out to determine whether the compliance notices that were made in respect of Regulation 12 and 13 were met.

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This monitoring visit

The home conditions have improved. All the children’s bedrooms have now been redecorated. Mood boards have been completed with the children to ensure that their bedrooms are decorated and personalised to their taste. The home was found to be clean and tidy, and the broken furniture has been replaced.

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This monitoring visit

Practice issues have been addressed with the staff. One member of staff has been dismissed due to gross misconduct. There is evidence that those staff members who require additional support are being supported to improve their practice, with clear action plans in place.

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This monitoring visit

The managers have supported the staff to reflect on the concerns that led to the inadequate judgement. Debriefs and thinking exercises have taken place to help the staff to improve the quality of care that is provided to the children. This ensures that the care provided to the children is in line with the home’s statement of purpose. Inspection report for children’s home – monitoring visit: 1236450 2 The manager spoke openly and honestly about her previous complacency towards the practice within the home. She spoke about the importance of refreshing herself and the staff on the basics of safeguarding practices and whistleblowing. The managers have introduced the use of ‘flash cards’ to check and evaluate the staff’s knowledge and understanding of safeguarding. This approach helps to promote an open culture in the home.

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This monitoring visit

The managers have introduced new management monitoring tools. These tools range from daily checks of the home conditions to more in-depth monthly monitoring checks of the key documents relating to the children and their progress. Team leaders complete weekend communication forms that provide the managers with an oversight of what is happening in the home at times when they are not present.

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This monitoring visit

The managers have introduced a new incident debrief protocol. Debrief forms are used to help gain an understanding of the child’s perspective following any incidents. These forms differ in line with the communication needs of the children. Debrief forms are completed with the staff to reflect on what happened and if things could have been done differently. This helps reduce the risk of future incidents occurring.

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This monitoring visit

Staff ensure that the children’s wishes and feelings are heard. Weekly questionnaires are completed with the children to allow the managers and staff to gain a better understanding of how the children are feeling and what they think has gone well, or not so well, that week.

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This monitoring visit

This monitoring visit found that the compliance notices and previous requirements were met. This visit did not focus on the children’s records or the use of any stigmatising language. Therefore, the previous recommendation will remain in place. Inspection report for children’s home – monitoring visit: 1236450 3

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Inspection date Inspection type Inspection judgement

03/07/2023 Full Inadequate 07/09/2022 Full Good 07/02/2022 Full Good 11/02/2020 Full Outstanding Inspection report for children’s home – monitoring visit: 1236450 4

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Recommendation

 The registered person should ensure that the staff record information on individual children in a non-stigmatising way. Information about the child must always be recorded in a way that will be helpful to the child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 1236450 5

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Children’s home details

Registered provider: CareTech Community Services Limited

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Children’s home details

Registered provider address: 5th Floor Metropolitan House, 3 Darkes Lane, Potters Bar, Hertfordshire EN6 1AG

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Inspector

Jo Birtwhistle, Social Care Inspector Inspection report for children’s home – monitoring visit: 1236450 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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