Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC067899 1 SC067899 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is one of a number of homes operated by a private company. It is registered to provide care for up to seven children. However, the home’s statement of purpose reflects that a decision has been made by the provider that the home will only provide care for up to four children. At the time of this inspection, three children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in August 2017.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC067899 2

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Inspection date Inspection type Inspection judgement

22/08/2022 Full Good 10/08/2021 Full Good 27/04/2021 Full Inadequate 20/01/2020 Full Good Inspection report for children’s home: SC067899 3

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Overall experiences and progress of children and young people: good

Children living at the home are safe, settled and happy. They make good progress in relation to their individual starting points and benefit from effective, high-quality support from staff.

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Overall experiences and progress of children and young people: good

Children enjoy positive relationships with the adults who support them and enjoy living with each other. A child said, ‘Staff look after me and my relationships with staff are good. I can have a laugh with staff.’

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Overall experiences and progress of children and young people: good

Children benefit from highly personalised, well-planned care that promotes their needs effectively. Staff provide children with continuity of care to ensure that they have consistency and stability in their lives.

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Overall experiences and progress of children and young people: good

Staff support children to attend school regularly. Staff work closely with the providers of children’s education to promote children’s learning and educational achievement. Staff help children when school becomes difficult. They work with children to help them to overcome any barriers to their learning.

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Overall experiences and progress of children and young people: good

Staff support children to see their friends and family on a regular basis. This ensures that children can sustain their close relationships with the people who are most important to them. A child said, ‘I want to be closer to my family. If I could move this house and the staff, I would.’

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Overall experiences and progress of children and young people: good

Staff provide children with positive activities and encourage their interests and hobbies. Children have been on holiday and visited theme parks with staff over the summer holidays.

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Overall experiences and progress of children and young people: good

Children attend their health appointments with support and encouragement from staff. Staff provide children with advice about key health issues and encourage children to lead and maintain a healthy lifestyle. A child said, ‘Staff look after us properly. We can tell them how we feel and they help us fix our problems.’

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Overall experiences and progress of children and young people: good

Children’s bedrooms are large and spacious. However, the bedrooms look sparse due to the size of the rooms and limited amount of bedroom furniture and accessories. None of the children had double beds, despite children requesting these. A child said, ‘I don’t feel comfortable in my bedroom. I would like a big carpet and a double bed.’

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How well children and young people are helped and protected: good

Relationships between staff and children are based on trust and mutual respect for one another. A child said, ‘I like the staff. I can talk to them when I’m sad. They help me with lots of stuff.’ Inspection report for children’s home: SC067899 4 Children are well behaved, and staff praise and reinforce their positive behaviour. Staff manage the behaviours of children safely and effectively. Staff have high expectations of behaviour and apply clear rules and boundaries to create a safe space for children. There have been no incidents of restraint since the last inspection.

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How well children and young people are helped and protected: good

Risks that are associated with children are well known and understood by staff. The use of clear risk management plans and safe working practices reduce risks to children and keep them safe from harm.

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How well children and young people are helped and protected: good

There has been one occasion of a child being reported as missing from the home. Staff are familiar with and follow the home’s missing person’s procedures to promote children’s safe return. Staff educate children about keeping themselves safe, and this includes the importance of keeping in regular contact with staff.

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How well children and young people are helped and protected: good

Children know how to make a complaint, and their rights are promoted effectively. There have been no complaints made since the last inspection.

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How well children and young people are helped and protected: good

Health and safety matters are addressed effectively. Children benefit from a physically safe, homely and comfortable living environment.

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The effectiveness of leaders and managers: good

Children benefit from a passionate, child-centred and experienced registered manager. The manager is a strong advocate for children, who will challenge any decisions that are not in the best interests of children. The manager champions the needs of children effectively.

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The effectiveness of leaders and managers: good

The manager ensures that the home is managed efficiently and effectively. They lead staff by example and ensure that staff have a clear sense of purpose and direction. Leaders and managers have high expectations of staff to provide and deliver a high-quality service for children.

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The effectiveness of leaders and managers: good

Staff have regular team meetings and benefit from practice-related supervision. This helps staff to reflect on their performance and practice. Staff receive relevant training that enables them to meet the specific needs of children effectively.

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The effectiveness of leaders and managers: good

The manager has met the only recommendation and one of two requirements from the last inspection. A new modern kitchen has been fitted to replace the previous kitchen. However, flooring in the office and communal areas has not been replaced. As a result, a requirement is repeated.

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The effectiveness of leaders and managers: good

The manager makes good use of the home’s internal and external monitoring activities. They ensure that shortfalls in practice are rectified quickly to secure continued improvement. Inspection report for children’s home: SC067899 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and outcomes it seeks to achieve for children; and

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

treat each child with dignity and respect;

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Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(a)(b)(iii)(vii)(c)(i)(ii))

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Requirement Due date

This is specifically in relation to replacing the flooring in the office and communal areas of the home. This requirement was made at the last inspection and is restated. 30 November Inspection report for children’s home: SC067899 6

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Recommendations

 The registered person should ensure that any reasonable request of a child is taken and treated seriously. This relates specifically to children’s requests to have a double bed, and any additional bedroom furniture and accessories. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 21, paragraph 4.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC067899 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

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Inspector

Anthony Kyem, Social Care Inspector Inspection report for children’s home: SC067899 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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